Echo AI - 2026 Pricing, Features, Reviews & Alternatives

Echo is built for the small business owner who is still answering customer messages at 11pm. The café owner replying to Instagram DMs between orders. The salon fielding the same "do you have anything Saturday?" question twenty times a week. The real estate agent who loses leads because enquiries arrive overnight. Echo gives them an AI agent that handles those conversations properly, so they can get back to running the business.

Setting up takes minutes, not weeks. Point Echo at your website or upload a menu, price list, or brochure, and it builds a branded AI agent from your own content. Pick a template for your industry or start from scratch. No code, no consultants, no technical setup. Most users have a working agent live in under five minutes.

Your Echo is one brain deployed everywhere your customers already are: your website, a public page you can share anywhere, WhatsApp, Instagram, Messenger, Telegram, Discord, Slack, and real-time voice. It converses naturally in more than 95 languages and detects the customer's language automatically, so a tourist messaging in French gets the same service as a local writing in English.

Unlike a simple chatbot, Echo completes the job. It takes payments through Stripe, Square, and PayPal directly in the conversation. It books appointments through Google Calendar, Outlook, and Calendly. It connects to Shopify and WooCommerce to recommend products and process orders. It qualifies leads, creates support tickets, and remembers returning customers.

You stay in control throughout. Watch any conversation live from your dashboard, jump in to take over from the AI whenever you want, and hand back when you're done. Guardrails keep the agent on-topic and protect it from misuse, and every conversation is logged so you can see exactly what your customers are asking.

Echo starts free, so you can build and test your agent before paying anything. Paid plans add voice, image generation, custom branding, e-commerce integrations, API access, and white-labelling for agencies that want to resell agents to their own clients. Support includes hands-on onboarding help, and the team will build your first agent with you on a call if you want a head start.

Echo is engineered in Dundee, Scotland, and used by businesses in more than ten countries.