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Efecte IT Service Management Logo

IT service management software

Table of Contents

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Efecte IT Service Management - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Efecte IT Service Management overview

What is Efecte IT Service Management?

Efecte is an IT service management software designed to help businesses of all sizes manage and track utilization of IT related services within the organization. The platform enables enterprises to consolidate and organize services, people, IT practices, digital assets and more via a unified portal.

Efecte lets organizations improve employee experience with the omnichannel approach. Users can ask questions using self-service offerings, open a direct line to the service desk with chat or search knowledge base articles. Teams can visually review links and relations between items, people, services, or any data. Efecte visual analyzer allows users to see complex connections and hierarchies between any data quickly.

Starting price

Free

Alternatives

with better value for money

Efecte IT Service Management’s user interface

Ease of use rating:

Efecte IT Service Management reviews

Overall rating

4.6

/5

11

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

7

4

0

0

0

Who uses Efecte IT Service Management?

Based on 11 verified user reviews.

Company size

Enterprises

Midsize Businesses

Small Businesses

Top industries

Information Technology and Services
Higher Education
Telecommunications
Retail
Others

Use cases

ITSM

Efecte IT Service Management's key features

Most critical features, based on insights from Efecte IT Service Management users:

Knowledge base management
Configuration management
Service level agreement (sla) management
Service catalog
Contract/License management
Release management

All Efecte IT Service Management features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
Approval process control
Asset lifecycle management
Asset tracking
Availability management
Capacity management
Change management
Chat/Messaging
CMDB
Configuration management
Contract/License management
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard creation
Drag & drop
Email management
Help desk management
Incident management
Inventory management
Knowledge base management
Multi-Channel communication
Prioritization
Problem management
Project management
Release management
Reporting & statistics
Self service portal
Service catalog
Service level agreement (sla) management
Support ticket management
Support ticket tracking
Surveys & feedback
Task management
Third-Party integrations
Workflow management

Efecte IT Service Management alternatives

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Efecte IT Service Management pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Efecte IT Service Management price and value

Value for money rating:

Efecte IT Service Management integrations (3)

Integrations rated by users

We looked at 11 user reviews to identify which products are mentioned as Efecte IT Service Management integrations and how users feel about them.

Jira logo
Jira

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

We use System center in conjunction with Automox. While Automox allows us to patch devices and push out software, System Center allows us to re-image computers when needed. Automox takes care of patching them after.

AO

Amar O.

Junior Systems Administrator

Efecte IT Service Management support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)

Training options

In Person
Live Online
Videos
Documentation

Efecte IT Service Management FAQs

Related categories