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eZee Frontdesk

On-premise hotel management system

Table of Contents

Is this product right for your business?

Find out with a

eZee Frontdesk - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

eZee Frontdesk overview

What is eZee Frontdesk?

eZee FrontDesk is an on-premise hotel management software designed to help businesses handle reservations, room operations, housekeeping, guest engagement, banqueting, and more. The platform is globally accepted as it caters to the needs of vacation rentals, resorts, hotels, motels, and other hospitality businesses.

eZee FrontDesk offers a range of integrated modules, which includes tools for managing front and back-office operations, group bookings, minibar, and guest relationships. It helps employees create and maintain guest profiles, track inventories, handle group check-in and check-out, manage cancellation or no show, and conduct night audits.

eZee FrontDesk facilitates integration with various third-party online booking and channel management systems, helping organizations receive bookings from websites and other online booking sources like OTAs, GDS, and more.

Starting price

₹

1150

Pros & Cons

Assistance

Simplicity

Operations

Customization

Bookings

eZee Frontdesk’s user interface

Ease of use rating:

4.5

(184)

eZee Frontdesk pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(5)

3-4(67)

5(112)

What do users say about eZee Frontdesk?

Users say eZee Frontdesk is easy to use, with a user-friendly interface and straightforward setup that helps streamline daily hotel operations. They find its extensive features and reporting options valuable for managing reservations, front desk tasks, and property needs, though some mention difficulties customizing reports and occasional confusion with certain functions. They appreciate the ability to train new staff quickly and the helpful manuals provided.

Reviewers appreciate the 24/7 live customer support, noting prompt assistance and patient service, but some report slow response times and language barriers. They feel the software supports hotels of various sizes and offers useful integrations for reservations and accounting.

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Who uses eZee Frontdesk?

Based on 184 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality

Computer Software

Food & Beverages

Accounting

Others

Use cases

- Not enough reviews

eZee Frontdesk's key features

Most critical features, based on insights from eZee Frontdesk users:

Reservations management

4.7

(3)

Front desk management

4.3

(3)

Online booking

4.0

(3)

Rate management

4.7

(3)

Maintenance management

4.0

(2)

Point of sale (pos)

3.5

(2)

All eZee Frontdesk features

Features rating:

4.4

(184)

Accounting

(0)

Billing & invoicing

5.0

(1)

Booking management

(0)

Channel management

(0)

CRM

4.0

(2)

Dorms

(0)

Employee management

(0)

Extended stay

(0)

Financial management

(0)

For vacation rentals

(0)

GDS/OTA integration

(0)

Guest experience management

4.3

(3)

Housekeeping management

(0)

Loyalty program

(0)

Multi-Currency

(0)

Multi-Property

(0)

Price optimization

(0)

Private Rooms

(0)

Property management

(0)

Single property

(0)

Task management

(0)

eZee Frontdesk alternatives

eZee Frontdesk

4.5

(184)

Starting from

₹

1150

One-time payment

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.4

Customer Support

4.6

RoomKeyPMS

4.4

(89)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.3

Value for Money

4.6

Customer Support

4.6

roommaster

4.3

(129)

visit website

Starting from

150

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.2

Customer Support

4.2

GuestTracker

4.5

(12)

visit website

Starting from

500

One-time payment

Free trial

Free version

Ease of Use

4.1

Features

4.3

Value for Money

4.5

Customer Support

4.3

eZee Frontdesk pricing

Value for money rating:

4.4

(184)

Starting from

₹

1150

One-time payment

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about eZee Frontdesk price and value

Value for money rating:

4.4

(184)

To see what individual users think of eZee Frontdesk's price and value, check out the review snippets below.

“PERFORMANCE ENHANCEMENT...USE OF CAPITAL LETTERS HIGHLIGHTS MY APPRECIATION. I hope to have an improvement on other areas like service pack updates.”

Benjamin M.

Computer Admin

“Live support team is excellent always help full. Thanks a lot for the live support you guys are very friendly and best customer support team.”

Vijay C.

General Manager

eZee Frontdesk integrations (2)

Top integrations

Simplotel

Revinate

eZee Frontdesk customer support

What do users say about eZee Frontdesk customer support?

Customer support rating:

4.4

We analyzed 91 verified user reviews to identify positive and negative aspects of eZee Frontdesk customer support.

Widespread user sentiment highlights the 24/7 live support as reliable, fast, and always available when issues arise.

A significant portion of users find the support team patient, friendly, and professional in resolving queries.

Broad user base appreciates the ease of connecting to support via live chat and the promptness of responses.

Frequently reported by users, customer support is crucial for quick problem-solving, configuration help, and ongoing assistance.

Support options

24/7 (live rep)

Chat

Training options

Live online

Documentation

In person

Webinars

To see what individual users say about eZee Frontdesk's customer support, check out the review snippets below.

“clean and functional software, all well designed able to link all the functionality of a resort, live support is incredible, the sales team will tell you what you need.”

David L.

Director

“All the funtions, Point of sale, the back office and reports, and mostly the online customer support is amazing, One of the rep is genius and most patient and helpful.”

Elaine M.

Director

“more important is that after sale service, their customer support help me a lot when i not able to do configuration in certain cases.”

Azrin S.

IT Support