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eZee Frontdesk Logo

On-premise hotel management system

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eZee Frontdesk - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

eZee Frontdesk overview

What is eZee Frontdesk?

Yanolja Cloud Solution’s On-Premise PMS is a comprehensive hotel management system designed to streamline and automate day-to-day property operations while allowing hotels to maintain full control within their own infrastructure. Built for reliability and performance, the system helps accommodation providers manage reservations, front desk operations, billing, housekeeping, and reporting from a single centralized platform.

The solution simplifies the entire guest journey—from reservation to check-out—by enabling hotel teams to efficiently manage room availability, guest profiles, bookings, and financial transactions. Front desk staff can quickly process check-ins and check-outs, assign rooms, update reservations, and handle guest requests, helping improve service efficiency and guest satisfaction.

The platform also supports efficient housekeeping management by providing real-time room status updates and task tracking. This allows housekeeping teams to coordinate better with front desk operations, ensuring that rooms are prepared and available on time for incoming guests.

Integrated reporting and analytics tools provide hotel managers with valuable insights into occupancy rates, revenue performance, and operational activities. These reports help hoteliers monitor business performance, track key metrics, and make informed decisions to improve operational efficiency and profitability.

In addition, the system includes tools to support hotel accounting and financial management. Hotels can manage billing, invoices, payments, and financial records through the same platform, reducing the need for multiple systems and improving accuracy in financial tracking.

Designed to support a wide range of accommodation types, the system is suitable for hotels, resorts, boutique properties, serviced apartments, and multi-property hotel groups. Its flexible configuration allows hotels to adapt the system according to their operational requirements and property size.

The platform can also integrate with other hospitality technologies such as booking engines, distribution tools, and additional operational systems, enabling hotels to create a connected technology ecosystem that supports smooth operations and better data synchronization.

By bringing key hotel functions together in one reliable system, Yanolja Cloud Solution’s On-Premise PMS helps hotels reduce manual processes, improve operational visibility, and deliver better guest experiences. With centralized management, powerful operational tools, and dependable performance, it provides hoteliers with the control and efficiency needed to manage their property effectively while supporting long-term business growth.

Key benefits of using eZee Frontdesk

Centralized Hotel Operations
Manage reservations, front desk activities, housekeeping, billing, and reporting from one centralized platform. This unified system simplifies daily hotel operations and helps teams work more efficiently.

Full Infrastructure Control
Operate the system within your own infrastructure, giving hotels greater control over their data, system access, and internal processes while maintaining consistent operational performance.

Efficient Front Desk Management
Simplify check-ins, check-outs, room assignments, and guest profile management. Front desk teams can handle reservations and guest requests quickly, improving service speed and guest satisfaction.

Streamlined Reservation Management
Easily manage bookings, room availability, and guest information in real time. This helps reduce manual errors and ensures smooth coordination between reservations and front desk operations.

Improved Housekeeping Coordination
Track room status and housekeeping tasks in real time. Better communication between housekeeping and front desk teams ensures rooms are prepared on time and ready for arriving guests.

Integrated Billing and Financial Tracking
Manage invoices, payments, and guest billing from the same platform. Integrated accounting support helps hotels maintain accurate financial records while reducing reliance on multiple systems.

Comprehensive Reporting and Insights
Access detailed reports on occupancy, revenue, operational performance, and other key metrics. These insights help hotel managers make informed decisions to improve efficiency and profitability.

Reduced Manual Workload
Automating routine tasks such as reservation tracking, billing, and reporting reduces the need for manual data entry, allowing staff to focus more on guest service and operations.

Flexible for Different Property Types
Suitable for hotels, resorts, boutique properties, serviced apartments, and multi-property businesses. The system can be configured to support different operational needs and property sizes.

Improved Guest Experience
By streamlining operations and improving coordination between departments, hotels can deliver faster service, reduce operational delays, and provide a smoother overall guest experience.

Operational Reliability
Designed for stable performance within the hotel’s own infrastructure, the system ensures reliable daily operations without dependency on external hosting environments.

Supports Business Growth
With scalable capabilities and integration options, the platform supports hotels as they expand operations, add rooms, or manage multiple properties under one system.

Starting price

1150

eZee Frontdesk’s user interface

Ease of use rating:

eZee Frontdesk pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(67)
5(112)

What do users say about eZee Frontdesk?

Multi currency option has to improved further.

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Who uses eZee Frontdesk?

Based on 184 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality
Computer Software
Food & Beverages
Accounting
Others

Use cases

- Not enough reviews
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eZee Frontdesk's key features

Most critical features, based on insights from eZee Frontdesk users:

Reservations management
Front desk management
Online booking
Rate management
Maintenance management
Point of sale (pos)

All eZee Frontdesk features

Features rating:

Accounting
Activity dashboard
Alerts/Notifications
Availability management
Bed management
Billing & invoicing
Billing rate management
Booking management
Built-in accounting
Calendar management
Channel management
CRM
Customer database
Customizable branding
Customizable templates
Data import/export
Discount management
Dorms
Employee management
Extended stay
Financial management
For hostel/dorm managers
For vacation rentals
GDS/OTA integration
Guest communications
Guest experience management
Housekeeping management
Inventory management
Invoice management
Loyalty program
Marketing automation
Multi-Currency
Multi-Language
Multi-Property
Price optimization
Price/Margin management
Private Rooms
Promotions management
Property management
Reporting & statistics
Reporting/Analytics
Reputation management
Reviews management
Room availability schedule
Single property
Spa/Activity management
Task management
Third-Party integrations
User management
Website management

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eZee Frontdesk pricing

Value for money rating:

Starting from

1150

One-time payment

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about eZee Frontdesk price and value

Value for money rating:

To see what individual users think of eZee Frontdesk's price and value, check out the review snippets below.

“PERFORMANCE ENHANCEMENT...USE OF CAPITAL LETTERS HIGHLIGHTS MY APPRECIATION. I hope to have an improvement on other areas like service pack updates.”
BM

Benjamin M.

Computer Admin

“Live support team is excellent always help full. Thanks a lot for the live support you guys are very friendly and best customer support team.”
VC

Vijay C.

General Manager

eZee Frontdesk integrations (2)

Top integrations

eZee Frontdesk customer support

What do users say about eZee Frontdesk customer support?

Customer support rating:

We analyzed 91 verified user reviews to identify positive and negative aspects of eZee Frontdesk customer support.

Widespread user sentiment highlights the 24/7 live support as reliable, fast, and always available when issues arise.

A significant portion of users find the support team patient, friendly, and professional in resolving queries.

Broad user base appreciates the ease of connecting to support via live chat and the promptness of responses.

Frequently reported by users, customer support is crucial for quick problem-solving, configuration help, and ongoing assistance.

Support options

24/7 (live rep)
Chat
Email/help desk
Faqs/forum
Knowledge base
Phone support

Training options

Live online
Documentation
In person
Webinars
Videos

To see what individual users say about eZee Frontdesk's customer support, check out the review snippets below.

“clean and functional software, all well designed able to link all the functionality of a resort, live support is incredible, the sales team will tell you what you need.”

Verified reviewer profile picture

David L.

Director

“All the funtions, Point of sale, the back office and reports, and mostly the online customer support is amazing, One of the rep is genius and most patient and helpful.”

EM

Elaine M.

Director

“more important is that after sale service, their customer support help me a lot when i not able to do configuration in certain cases.”

AS

Azrin S.

IT Support

eZee Frontdesk FAQs

Q. Who are the typical users of eZee Frontdesk?

eZee Frontdesk has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does eZee Frontdesk support?

eZee Frontdesk supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does eZee Frontdesk offer an API?

Yes, eZee Frontdesk has an API available for use.


Q. What level of support does eZee Frontdesk offer?

eZee Frontdesk offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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