Fleet Service 365 - 2026 Pricing, Features, Reviews & Alternatives

Fleet Service 365 is a comprehensive fleet management software platform designed to centralize asset tracking, preventive maintenance, inspections, and operational reporting for organizations that manage vehicles, trailers, and equipment. The system functions as a unified digital workspace that replaces fragmented spreadsheets, paper based processes, and disconnected tools across seventeen industries including construction, trucking and logistics, field service, oil and gas, manufacturing, agriculture, HVAC, plumbing, pest control, landscaping, last-mile delivery, food and beverage, aviation, marine, government and public sector, school transportation, and public transit. The platform addresses the needs of fleet managers, service and shop personnel, and operations leaders who require real-time visibility into asset location, maintenance status, compliance documentation, and total cost of ownership metrics. It enables a shift from reactive, manual fleet management practices to automated, data-driven operations with audit-ready documentation and consolidated reporting.

The platform’s core functionality comprises several integrated modules that operate from a single database. The asset tracking module offers real-time GPS monitoring, geofencing capabilities, and utilization analytics with automatic calculation of total cost of ownership by aggregating fuel consumption, maintenance expenses, and downtime metrics. The preventive maintenance system auto-schedules service intervals based on configurable triggers such as odometer readings, engine hours, or calendar dates, automatically generating work orders and technician notifications while tracking completion status and associated parts and labor costs. The digital inspection module enables mobile completion of Driver Vehicle Inspection Reports through iOS and Android applications, supporting custom inspection forms by asset class, offline functionality for locations without connectivity, photo attachments, digital signatures, GPS coordinates, and timestamps, with detected defects spawning corresponding work orders. The fuel and meter tracking functionality records fuel transactions, charging events for electric vehicles, odometer readings, and engine hours while identifying consumption anomalies and flagging irregularities for audit review.

The work order management system facilitates assignment, tracking, and closure of maintenance tasks whether performed in-house or by external service providers, with integrated parts inventory management that maintains a searchable catalog and monitors per-tire lifecycle data. The issue tracking module employs sequential numbering and an append-only timeline architecture to preserve tamper-evident audit trails. The reporting engine delivers fleet-wide analytics including cost per mile, downtime analysis, fuel economy trends, and customizable key performance indicators with real-time data export capabilities. The platform integrates with major telematics providers to consolidate live location data, engine diagnostics, and driver behavior metrics alongside maintenance records, inspection histories, and financial data within a single system.

A certified application embeds fleet operations functionality directly within Microsoft Dynamics 365, Field Service, and Business Central environments through the Microsoft Marketplace. The licensing model is based on tracked assets rather than per-user accounts, allowing unlimited user roles across drivers, technicians, and administrative personnel. The platform offers multiple subscription tiers with an initial trial period that does not require a payment method to support evaluation and implementation.