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Gastfreund Logo

Personal hospitality, digitally experienced.

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Gastfreund - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: July 2026

Gastfreund overview

What is Gastfreund?

Gastfreund is a guest experience platform for hotels, holiday rentals and campsites. It unites the Guest App, the Info Channel, the Hotel Newspaper and internal team communication on a connected, modular platform: guests get the right information at the right moment, teams run operations from a single interface, and hosts grow their revenue and relief their staff.

The guest app runs as a no-download progressive web app (PWA), opened via QR code or link, and as a native app with push notifications for greater reach, so guests can choose. Hotels publish information and local recommendations, promote and sell on-site offers and experiences such as spa, dining and activities, and answer enquiries through a personal chat and an in-app AI assistant. The Hotelboard adds a dedicated solution for guest and team communication and internal daily operations. Trusted by over 7,000 properties in 30 countries, built on over a decade of experience. Developed in Germany and fully GDPR-compliant.

Starting price

29 /
per month

Alternatives

with better value for money

Gastfreund’s user interface

Ease of use rating:

Gastfreund reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Gastfreund's key features

Most critical features, based on insights from Gastfreund users:

Activity dashboard
Alerts/Notifications
API
Collaboration tools
Customizable branding
Customizable fields
Customizable forms
Customizable templates
Dashboard
Drag & drop

All Gastfreund features

Activity dashboard
Alerts/Notifications
API
Collaboration tools
Customizable branding
Customizable fields
Customizable forms
Customizable templates
Dashboard
Drag & drop
Employee management
Engagement tracking
Feedback management
For vacation rentals
Generative ai
Guest experience management
Knowledge management
Loyalty program
Marketing automation
Multi-Channel communication
Multi-Channel data collection
Multi-Channel management
Multi-Language
Multi-Location
Online booking
Real-Time notifications
Reporting/Analytics
Reviews management
Social media integration
Spa/Activity management
Survey/Poll management
Surveys & feedback
Third-Party integrations
User management
Workflow management

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Gastfreund pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Welcome

29

Per month

Premium

69

Per month

Signature

199

Per month

User opinions about Gastfreund price and value

Value for money rating:

Gastfreund integrations (3)

Gastfreund support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat
Knowledge Base
FAQs/Forum

Training options

Live Online
Documentation
Webinars
In Person
Videos

Gastfreund FAQs

Q. Who are the typical users of Gastfreund?

Gastfreund has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises

These products have better value for money


Q. Does Gastfreund support mobile devices?

Gastfreund supports the following devices:
Android, iPhone, iPad


Q. What level of support does Gastfreund offer?

Gastfreund offers the following support options:
Email/Help Desk, Phone Support, Chat, Knowledge Base, FAQs/Forum

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