Glean - 2026 Pricing, Features, Reviews & Alternatives

Glean is an enterprise Work AI platform that combines artificial intelligence powered search, assistant capabilities, and autonomous agents to unify data across a digital ecosystem. The platform connects to over one hundred business applications and provides organizations with integrated search, content generation, and workflow automation functions. Designed for medium to large enterprises in industries such as retail, financial services, healthcare, higher education, government, manufacturing, and energy and utilities, the platform supports departments including engineering, customer service, sales, marketing, human resources, and information technology. Glean implements security protocols to maintain compliance while enhancing productivity and knowledge accessibility across complex environments.

Glean Search serves as the foundational component, employing an Enterprise Graph and Personal Graph architecture to construct a system of context through hybrid search technology. This capability indexes content from native connectors, push API integrations, and web history based connectors across applications such as Google Drive, Microsoft SharePoint, OneDrive, Outlook, Slack, Microsoft Teams, Salesforce, Jira, Confluence, GitHub, GitLab, ServiceNow, Zendesk, Box, Dropbox, and Gmail. The search engine captures documents, spreadsheets, presentations, email communications, chat messages, code repositories, merge requests, commit messages, wiki pages, knowledge base articles, support tickets, and custom fields. Advanced natural language processing enables intuitive queries and the system refines results based on user role, preferences, and activity history.

Glean Assistant acts as a personalized AI assistant offering modules for data analysis, deep research, content creation through Canvas, and context sensitive insights via Companion. The assistant adapts to individual context to deliver information retrieval, content summarization, insight generation, and onboarding support. Glean Agents provides an automation layer with an Agent Builder for custom agent creation, Agent Governance for deployment oversight, Agent Orchestration for multi-step workflows, and an Agent Library containing prebuilt automation templates. The platform’s agentic engine enables planning and adaptation based on organizational context to automate tasks such as code debugging, incident resolution, account reviews, new hire setup, and compliance monitoring.

The platform extends integration capabilities through APIs, software development kits, and custom plugins and offers a Model Hub for selecting appropriate AI models. Embedded experiences are available within workplace applications including Slack, Microsoft Teams, Zoom, Service Cloud, ServiceNow, Zendesk, GitHub, and Miro alongside a browser extension for universal access. Security and governance features are centralized in Glean Protect, which enforces real time permission checking, encrypts data, ensures compliance with industry standards, and applies access controls aligned with existing organizational structures. The platform’s analytics capabilities track search patterns, usage metrics, and adoption trends to inform optimization and measure return on investment with potential time savings of up to one hundred ten hours per user annually and investment recovery in under six months.