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HelpStack
One inbox for email, chat and social, with AI drafts
Table of Contents
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HelpStack - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: August 2026
HelpStack overview
What is HelpStack?
HelpStack puts every customer conversation in one place and keeps a human in front of the send button.
Channels connect directly: email over IMAP and SMTP, Facebook Messenger, Instagram Direct Messages and WhatsApp through the official APIs, and your website through a single embed script for the chat widget.
Inside the shared inbox, conversations are threaded, assignable, searchable and status tracked, with internal notes for handovers between agents and shifts.
An AI drafts a reply for every conversation and waits for a person to approve or edit it, so automation removes the typing without taking the decision. Automatic translation covers more than 40 languages in both directions.
Connected to Shopify or WooCommerce, the AI answers order, delivery and returns questions from live store data rather than a static FAQ. For anything else there is a REST API, webhooks and custom agent tools you can point at your own systems.
Hosted in the European Union, GDPR compliant, AES-256 encryption at rest. Free plan with no credit card, paid plans from 29 EUR per month.
Starting price
per month
Alternatives
with better value for money
HelpStack’s user interface
HelpStack reviews
Overall rating
No reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.00/10
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HelpStack's key features
Most critical features, based on insights from HelpStack users:
All HelpStack features
HelpStack alternatives
HelpStack
Starting from
29
Per month
LiveAgent
Starting from
15
/user
Per month
Blink
Starting from
4.5
/user
Per month
Haiilo
Starting from
No pricing info
HelpStack pricing
Pricing plans
Pricing details:
User opinions about HelpStack price and value
Value for money rating:
HelpStack integrations (2)
Top integrations
HelpStack support options
Typical customers
Platforms supported
Support options
Training options
HelpStack FAQs
HelpStack has the following typical customers:
Freelancers, Small Business
These products have better value for money
Q. What level of support does HelpStack offer?
HelpStack offers the following support options:
Email/Help Desk, Chat, FAQs/Forum, Knowledge Base