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Infegy Starscape Logo

Cloud-based social intelligence platform for all sizes

Table of Contents

Infegy Starscape - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

Infegy Starscape overview

What is Infegy Starscape?

Infegy Starscape is a cloud-based, web-based social intelligence platform that analyzes text from social conversations, news, blogs, and online communities to surface audience insights, sentiment trends, and competitive intelligence. Designed for brands, agencies, and market research firms, Infegy Starscape supports large-scale data ingestion and query-based filtering, enabling teams to segment audiences by demographics, psychographics, and behavioral signals across billions of posts spanning years of historical data.

The platform provides a suite of analytical tools including topic clustering, emotion analysis, influencer identification, and narrative tracking. Configurable dashboards allow analysts to visualize conversation volume, sentiment shifts, and emerging themes over custom time ranges. Export options and API access support integration into broader research and reporting workflows, making the platform adaptable to enterprise-scale intelligence operations across industries such as consumer goods, healthcare, financial services, and media.

Starting price

Free

Alternatives

with better value for money

Infegy Starscape’s user interface

Ease of use rating:

Infegy Starscape reviews

Overall rating

4.6

/5

83

Positive reviews

81

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.81/10
Rating distribution

5

4

3

2

1

54

27

1

1

0

Pros
“I can competently set up and manage my own dashboards and moderately proficient with boolean queries, but still need assistance with intricacies with intricate string exclusion type boolean operators.”
KS

Kyle S.

Senior Experience Strategist

“quick searching, lots of data channels, GREAT visualizations, ability to compare custom datasets”
PH

Peter H.

Senior Director - Insights and Analytics

“The platform's ability to handle large volumes of data and generate detailed, actionable reports is invaluable for making data-driven decisions.”
JB

Jayce B.

Jr. Business Insights Analyst

Cons
“The overwhelming amount of data and features can lead to analysis paralysis, hindering quick decision-making.”
SR

Shravya R.

Student

“Can be difficult to get exactly the right search that I want”
ES

Ella S.

Senior Consultant

“The only con I can think of is that I feel like Infegy pulls a lower volume of posts than Netbase per se.”
MZ

Marshall Z.

Senior Data Strategist

Who uses Infegy Starscape?

Based on 83 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Market Research
Education Management
Public Relations and Communications
Others

Use cases

Social Listening Tools
Market Research
Social Media Monitoring
Social Media Analytics Tools
Marketing Analytics

Infegy Starscape's key features

Most critical features, based on insights from Infegy Starscape users:

Data visualization
Sentiment analysis
Trend analysis
Brand tracking

All Infegy Starscape features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Ad hoc reporting
AI/Machine learning
Alerts/Notifications
API
Audience analytics
Audience targeting
Behavior tracking
Benchmarking
Brand tracking
Campaign analytics
Campaign management
Campaign planning
Charting
Collaboration tools
Competitive analysis
Competitor monitoring
Content discovery
Customer journey mapping
Customer segmentation
Customizable fields
Customizable reports
Customizable templates
Dashboard
Dashboard creation
Data import/export
Data source connectors
Data synchronization
Data visualization
Email alerts
Engagement tracking
Filtering
Hashtag tracking
Impact measurement
Influencer tracking
Keyword filtering
Keyword tracking
KPI monitoring
@mentions
Monitoring
Multi-Account management
Multi-Channel data collection
Multi-Channel distribution
Multi-Language
Natural language processing
Predictive analytics
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Search/Filter
Self service data preparation
Sentiment analysis
Social listening
Social media monitoring
Survey builder
Tag management
Third-Party integrations
Trend analysis
Visual analytics

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Infegy Starscape pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Infegy Starscape price and value

Value for money rating:

To see what individual users think of Infegy Starscape's price and value, check out the review snippets below.

“I can competently set up and manage my own dashboards and moderately proficient with boolean queries, but still need assistance with intricacies with intricate string exclusion type boolean operators.”
KS

Kyle S.

Senior Experience Strategist

“quick searching, lots of data channels, GREAT visualizations, ability to compare custom datasets”
PH

Peter H.

Senior Director - Insights and Analytics

Infegy Starscape integrations (0)

Integrations rated by users

We looked at 83 user reviews to identify which products are mentioned as Infegy Starscape integrations and how users feel about them.

Integration rating: 5.0 (2)

Other top integrations

Infegy Starscape customer support

What do users say about Infegy Starscape customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Infegy Starscape customer support.

Widespread user sentiment highlights the Infegy Atlas support team as responsive, knowledgeable, and always available to assist.

A significant portion of users value the personalized onboarding, ongoing training, and proactive help provided by customer support.

Support options

Email/help desk
Faqs/forum
Phone support

Training options

Documentation
Webinars
Live online
Videos

To see what individual users say about Infegy Starscape's customer support, check out the review snippets below.

“The team at Infegy was always ready to help with any questions and had a positive attitude focused on getting us what we needed in a timely manner.”

Pd

Philip d.

Senior Channel Manager

“The customer support team is fantastic, [sensitive content hidden] is always available to help us get more value out of the service and keep us up to date on the new features being rolled out.”

MO

Madalynn O.

Account Planner

Infegy Starscape FAQs

Q. Who are the typical users of Infegy Starscape?

Infegy Starscape has the following typical customers:
Large Enterprises, Small Business, Mid-size Business, Freelancers

These products have better value for money


Q. What level of support does Infegy Starscape offer?

Infegy Starscape offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support

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