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IT Care Center
5
5
4
4
3
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2
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1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management solution
Table of Contents
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IT Care Center - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
IT Care Center overview
What is IT Care Center?
IT Care Center (ITCC) is an ITIL-aligned IT service management platform that combines automation, real-time insights, and the APEX low-code platform for custom workflows and integrations, simplifying and scaling IT operations for enterprises. Fully ITIL-compliant, ITCC enables teams to centralize key IT processes such as asset management, incident management, change management, and service catalog in a single, intuitive platform.
Teams can centralize IT activities for improved collaboration and efficiency across departments. It allows stakeholders to utilize the power of the built-in APEX low-code platform to create custom workflows, automate processes, and integrate with existing systems. Operators can leverage built-in analytics and visual BOT flows to improve IT performance. IT Care Center helps organizations simplify IT management, improve service delivery, and scale operations effectively.
IT Care Center’s user interface
IT Care Center reviews
Overall rating
4.6
/5
9
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
5
4
3
2
1
5
4
0
0
0
IT Care Center's key features
Most critical features, based on insights from IT Care Center users:
All IT Care Center features
Features rating:
IT Care Center alternatives
IT Care Center
Starting from
No pricing info
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Starting from
129
/user
Per month
Milvus
Starting from
25
/user
Per month
Syncro
Starting from
129
/user
Per month
IT Care Center integrations (3)
Integrations rated by users
We looked at 9 user reviews to identify which products are mentioned as IT Care Center integrations and how users feel about them.
Integration rating: 2.0 (1)
Integration rating: 5.0 (1)
“Control room management of panic alarms”
Marizel J.
General Manager
Integration rating: 5.0 (1)
IT Care Center support options
Typical customers
Platforms supported
Support options
Training options