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iTOP
5
3
4
7
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud based visitor management solution
Table of Contents
iTOP - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
iTOP overview
What is iTOP?
iTOP is a cloud-based IT service management (ITSM) and configuration management database (CMDB) platform that helps infrastructure managers and service support leaders manage IT services, optimize customer satisfaction, streamline returns on investments (ROI), and handle compliance.
The platform adapts to the business processes to streamline tasks and operations, enhance service quality, and more. iTop helps businesses address the challenges of modern IT management. Users can deploy new modules and functionalities as per their evolving needs, allowing them to adopt ITIL best practices at their own pace.
iTOP’s user interface
iTOP reviews
Overall rating
4.1
/5
12
Positive reviews
70
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.70/10
5
4
3
2
1
3
7
2
0
0
Who uses iTOP?
Based on 12 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
iTOP's key features
Most critical features, based on insights from iTOP users:
All iTOP features
Features rating:
iTOP alternatives
iTOP
Starting from
Free
Milvus
Starting from
25
/user
Per month
Atera
Starting from
129
/user
Per month
Freshservice
Starting from
19
/user
Per month
iTOP pricing
Value for money rating:
Starting from
Free
User opinions about iTOP price and value
Value for money rating:
iTOP support options
Typical customers
Platforms supported
Support options
Training options