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Map My Customers Logo

Web-based tool for monitoring field service reps

Table of Contents

Map My Customers - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2025

Map My Customers overview

What is Map My Customers?

Help your field sales team spend more time in front of customers and less time on planning, admin work, and driving around. Map My Customers equips reps with the tools they need to make every mile count.

Starting price

60flat rate /
per month

Alternatives

with better value for money

Map My Customers’s user interface

Ease of use rating:

Map My Customers pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(23)
5(44)

What do users say about Map My Customers?

Users think Map My Customers is easy to use and helps them stay organized, with many appreciating its visual account mapping and straightforward setup. They say the app makes managing accounts and daily tasks simpler, though some mention a learning curve and wish for more customization options. They find the mobile app especially helpful for work on the go.

Reviewers appreciate the route optimization features, reporting significant time savings and more efficient planning of customer visits. They note that it streamlines sales activities and territory management, but some feel route optimization could improve by considering live traffic and offline access.

Select to learn more


Who uses Map My Customers?

Based on 69 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Medical Devices
Financial Services
Food & Beverages
Construction
Others

Use cases

- Not enough reviews
-
-
-
-
-

Map My Customers's key features

Most critical features, based on insights from Map My Customers users:

Customer database
Activity tracking
Interaction tracking
Reporting/Analytics
Reporting & statistics

All Map My Customers features

Features rating:

Opportunity management
Workflow management
Third-Party integrations
Territory management
Task management
Shared contacts
Segmentation
Sales reports
Sales pipeline management
Reminders
Prospecting tools
Pipeline reports
Mobile app
Lead management
Lead generation
For ipad devices
Email tracking
Data import/export
Dashboard
Customizable reports
Customizable fields
CRM
Client management
Calendar/Reminder system
Calendar sync
Batch processing
Activity dashboard

Map My Customers alternatives

Map My Customers logo

Starting from

60

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Convex logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Quickbase logo
visit website

Starting from

35

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Salesforce Sales Cloud logo
visit website

Starting from

25

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Map My Customers pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Personal

60

Per month

Features included:

  • Activity Tracking
  • Activity Tracking and Reports
  • Check-Ins
  • Data Visualization
  • Groups & Filters
  • Instant Notes
  • Lead Generation
  • One-Way CRM Integration
  • Quick Actions
  • Route Optimization
  • Routing
  • Support via Chat and Email

Team

105

/user

Per month

Features included:

  • Activity Tracking
  • Activity Tracking and Reports
  • API Access
  • Check-Ins
  • Data Visualization
  • Dedicated Account Manager
  • Groups & Filters
  • Guided Onboarding
  • Instant Notes
  • Lead Generation
  • One-Way CRM Integration
  • Quick Actions
  • Route Optimization
  • Routing
  • Support via Chat and Email
  • Team-Wide Reporting and Dashboards
  • Training and Change Management
  • Two-Way and Custom CRM Integration
  • User Permissions

User opinions about Map My Customers price and value

Value for money rating:

To see what individual users think of Map My Customers's price and value, check out the review snippets below.

“The fact that the salesman is able to be as detailed as possible with in the account tab helps them manage and grow the account to the best of their ability.”
MF

MIKE F.

SALES MANAGER

“Most of all i like ease of use, its very helpful to locate clients nearby when on a road trip or location. I wish we could set some defaults when adding a contact such as country.”

Verified reviewer

Anonymity request

Map My Customers integrations (4)

Integrations rated by users

We looked at 69 user reviews to identify which products are mentioned as Map My Customers integrations and how users feel about them.

HubSpot CRM logo
HubSpot CRM

Integration rating: 5.0 (1)

Map My Customers support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk

Training options

Live Online
Documentation
Webinars
In Person
Videos

Map My Customers FAQs

Q. What type of pricing plans does Map My Customers offer?

Map My Customers has the following pricing plans:
Starting from: $60.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Map My Customers?

Map My Customers has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Map My Customers support?

Map My Customers supports the following languages:
English


Q. Does Map My Customers support mobile devices?

Map My Customers supports the following devices:
Android, iPad, iPhone


Q. Does Map My Customers offer an API?

Yes, Map My Customers has an API available for use.


Q. What other apps does Map My Customers integrate with?

Map My Customers integrates with the following applications:
Zoho CRM, Zapier, Salesforce Sales Cloud, HubSpot CRM


Q. What level of support does Map My Customers offer?

Map My Customers offers the following support options:
Chat, Knowledge Base, Email/Help Desk

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