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Map My Customers Logo
Map My Customers
4.5
(68)

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Web-based tool for monitoring field service reps

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Map My Customers Pricing, Features, Reviews and Alternatives

Map My Customers product overview

Price starts from

60

Per month

Flat Rate

What is Map My Customers?

Help your field sales team spend more time in front of customers and less time on planning, admin work, and driving around. Map My Customers equips reps with the tools they need to make every mile count.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk

Training options

Live Online
Documentation
Webinars
In Person
Videos

Map My Customers pricing information

Value for money

4.5

/5

68

Starting from

60

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Map My Customers features

Functionality

4.4

/5

68

Total features

35

6 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
Activity Dashboard
Reporting & Statistics
Data Import/Export
Customizable Reports
Activity Tracking
Workflow Management

Functionality contenders

Map My Customers users reviews

Overall Rating

4.5

/5

68

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.85/10
Rating distribution

5

4

3

2

1

43

21

2

0

2

Pros
Most of all i like ease of use, its very helpful to locate clients nearby when on a road trip or location. I wish we could set some defaults when adding a contact such as country.
I love the mapping feature that the app has to offer. This is very helpful when I am traveling and I get to see nearby referring doctors that are near the area.
Just an all-around great app, and fully featured when used online with the PC. Integrate beautifully to iOS calendar.
Cons
There is a lack of consistency in the date format across the app which drives me nuts. I am sure they can fix it.
My biggest complaint may not be because of MMC, but I think it might be, because I did not have this issue when using road warrior - ever.
Unfortunately, I found the tool confusing, I couldn't clearly extract the data I needed, and eventually we stopped using it.

Overall rating contenders

Overall Rating

Making the Life of a Salesperson more efficient and profitable!

Reviewed a year ago

Transcript

Lena: Hi, my name is Lena. I'm the owner of a personal chef business. Map My Customer gets a five rating....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome tool for sales organization and planning

Reviewed 3 years ago

Overall it has been great. Was kind of a pain at first getting all the info uploaded, but now I use it every day and I think it provides a lot of value.

Pros

Being able to create optimized routes is my favorite feature. Lets me hit as many customers as possible each day in the most efficient way possible.

Cons

Can be confusing to use. Lots of updates and changes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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getting better

Reviewed 3 years ago

the overall MMC experience has been ok. When out in the field it is a bit slow to connect. MMC dropped the email blast and I really enjoyed that capability but I have found another external service for that and very happy with it.

Pros

most of all i like ease of use, its very helpful to locate clients nearby when on a road trip or location. I wish we could set some defaults when adding a contact such as country. I am in the USA and it would be nice to have that as a default. also, I would like to be able to move some of the fields to suit my needs, it takes up time to scroll down the page to find the field you want

Cons

Sometimes and it seems when I need it most it wont connect in the field so I am constantly waiting for the software to work in the field compared to my office wi fi where it performs perfectly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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The concept is a great idea but still has a lot of bugs to workout.

Reviewed 3 years ago

As a manager I see a big advantage for using the MMC software. There are several bugs that need to be worked out, but all in all it is a good software. I still like the old IPhone version better as it fit our needs and was very user friendly.

Pros

I like the fact that all of the customers are located on one map and are easy to locate with a tap of the screen. This gives the salesman the ability to quickly plan a route for the day to work more efficiently. The fact that the salesman is able to be as detailed as possible with in the account tab helps them manage and grow the account to the best of their ability.

Cons

The new platform went away from some of the reports that we used on a daily basis. We have tried to recreate them but to this point we are unable to do it. The reports are not pulling all of the data. The other issue we are having are the bugs in the system. The app will turn off for no reason and will not always save the data entered.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Cool app, but poor interface

Reviewed 3 years ago

With MMC we solved several problems such as keeping track of who we needed to follow up with etc...but the app was just to slow. (time is money)

Pros

I used this CRM for 1 year. I enjoyed the pin drops and the map routing feature which made my life easier while driving on the road all day.

Cons

It's a very laggy app. It usually crashes because I have too many leads to load. The support was just not there either. I waited 3 weeks for a reply because I was having issues with the App.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MMC

Reviewed 2 years ago

I am able to quickly find or add customers while in the road without having to use my laptop.

Pros

I like the mapping function and note taking.

Cons

I wish you could add images to the emails within the app.

Map My Customers FAQs and common questions

Q. What type of pricing plans does Map My Customers offer?

Map My Customers has the following pricing plans:
Starting from: $60.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Map My Customers?

Map My Customers has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Map My Customers support?

Map My Customers supports the following languages:
English


Q. Does Map My Customers support mobile devices?

Map My Customers supports the following devices:
Android, iPad, iPhone


Q. Does Map My Customers offer an API?

Yes, Map My Customers has an API available for use.


Q. What other apps does Map My Customers integrate with?

Map My Customers integrates with the following applications:
Zoho CRM, Zapier, Salesforce Sales Cloud, HubSpot CRM


Q. What level of support does Map My Customers offer?

Map My Customers offers the following support options:
Chat, Knowledge Base, Email/Help Desk

Common Map My Customers comparisons

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