getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Nixxis Contact Suite Logo

Axxelerate your customer interactions

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Nixxis Contact Suite - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Nixxis Contact Suite overview

What is Nixxis Contact Suite?

Nixxis has been aiming since 2006 to provide the most reliable, powerful and complete tool to help businesses strengthen their relationship with customers.

Nixxis is a market leader in contact centre solutions that is universally recognized for its reliability of operation, the range of its functionalities and the performances it achieves for the professionals who use it.

Have a 360 degree view of your customer interaction while enjoying Nixxis omnichannel contact center solution.

Nixxis promises to increases your contact center efficiency by a minimum of 25%. We can integrate with CRMS like Salesforce, Zoho, HubSpot, ActiveCampaign, Dynamics365 and so on.

Connect the right agent to the right job and the right campaign with the most complete AI Solution on the market and customize your reporting for better operations and management decisions.

Some of the features provided by Nixxis that would definitely ensure a unique customer experience:

- Interactive Voice Responder (IVR)

- Automatic Call Distributor (ACD)

- Best Predictive Dialer on the market

- Personalized user interface

- AI & Chatbot

- Integrable with Social Media Channels (Nixxis Digital)

- Personalized Reporting & Analytics for decision making

- Customizable & Flexible supervisory and monitoring tool.

In short Nixxis Contact Centre Solutions is about seamless integrations coupled with a smooth user experience and ensuring reliability for all users.

Starting price


Alternatives

with better value for money

Nixxis Contact Suite’s user interface

Ease of use rating:

Nixxis Contact Suite reviews

Overall rating

4.3

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

1

2

0

0

0

Nixxis Contact Suite's key features

Most critical features, based on insights from Nixxis Contact Suite users:

Access controls/permissions
Activity dashboard
Activity tracking
AI/Machine learning
Alerts/Escalation
API
Auto-Dialer
Automatic call distribution
Blended call center
Callback scheduling

All Nixxis Contact Suite features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
AI/Machine learning
Alerts/Escalation
API
Auto-Dialer
Automatic call distribution
Blended call center
Callback scheduling
Call center management
Caller id
Call list management
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call scripting
Call tracking
Call transcription
Call transfer
Campaign management
Chatbot
Chat/Messaging
Communication management
Computer telephony integration
Contact management
CRM
Customer history
Customizable reports
Email management
For sales teams/organizations
Inbound call center
Interaction tracking
IVR
Knowledge base management
Lead management
Live chat
Manual dialer
Monitoring
Multi-Campaign
Multi-Channel communication
Outbound call center
Performance management
Predictive dialer
Progressive dialer
Queue management
Real-Time analytics
Real-Time chat
Real-Time data
Real-Time monitoring
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Sentiment analysis
Social media integration
Tagging
Third-Party integrations
Ticket management
Voice mail
Workflow management

Nixxis Contact Suite alternatives

Nixxis Contact Suite logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Bitrix24 logo
visit website

Starting from

69

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
inconnect logo

Starting from

1

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
UJET logo

Starting from

80

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Nixxis Contact Suite pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Nixxis Contact Suite price and value

Value for money rating:

Nixxis Contact Suite integrations (3)

Nixxis Contact Suite support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Webinars
In Person
Live Online
Documentation
Videos

Nixxis Contact Suite FAQs

Related categories