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OttoCRM Logo

OttoCRM Software Company in India

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OttoCRM - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

OttoCRM overview

What is OttoCRM?

What is OttoCRM?

OttoCRM is an AI-powered customer relationship management platform designed to help businesses manage leads, sales pipelines, follow-ups, quotations, meetings, and customer communication from one place. It also supports WhatsApp CRM, task management, reports, and team performance tracking. With a simple interface and useful sales tools, OttoCRM helps businesses reduce manual work, organize customer data, and manage their complete sales process more efficiently.

Why we like OttoCRM:

We like OttoCRM because it brings essential sales and customer management tools together in an easy-to-use platform. Sales teams can track leads, schedule follow-ups, monitor deals, prepare quotations, and communicate with customers without switching between multiple systems. Its AI-powered tools, WhatsApp integration, clear dashboards, and useful reports help teams save time, stay organized, and make better decisions while maintaining stronger customer relationships.

Who should use OttoCRM?

OttoCRM is suitable for startups, small and medium-sized businesses, growing companies, and sales teams that want better control over leads and customer relationships. It can support businesses in real estate, education, healthcare, professional services, manufacturing, retail, and other industries. Companies that currently use spreadsheets or separate tools for sales activities can use OttoCRM to organize their processes, improve team coordination, and manage follow-ups more effectively.

Starting price

12per user /
per year

Alternatives

with better value for money

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OttoCRM’s user interface

Ease of use rating:

OttoCRM reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

OttoCRM's key features

Most critical features, based on insights from OttoCRM users:

Activity dashboard
Activity tracking
Adaptive learning
Adaptive responses
AI agent configuration
AI copilot
AI text generation
Alerts/Notifications
API
Audience targeting

All OttoCRM features

Activity dashboard
Activity tracking
Adaptive learning
Adaptive responses
AI agent configuration
AI copilot
AI text generation
Alerts/Notifications
API
Audience targeting
Automated routing
Automated ticket creation
Autonomous task execution
Batch processing
Brand tracking
Breadth of partner applications
Business card/badge scanning
Calendar management
Calendar/Reminder system
Calendar sync
Call center features
Campaign management
Case management
Collaboration tools
Communication management
Contact database
Contact management
Content management
CRM
Cross-system integration
Customer database
Customer engagement
Customer journey mapping
Customer segmentation
Customer social profiles
Customer support
Customer support portal
Customizable fields
Customizable reports
Customizable templates
Customization
Data import/export
Data import & export tools
Data security
Data visualization
Deal management
Decision making
Desktop integration
Document & content mgmt.
Document management
Document processing
Drag & drop
Email management
Email marketing
Email sequences
Email templates
Email tracking
Engagement tracking
Event triggered actions
Feedback collection
Feedback management
File management
Forecasting
For ipad devices
For mac devices
For small businesses
For startups
Gamification
Generative ai
Independent decision making
Integration into third party applications
Interaction tracking
Internal chat integration
Internationalization
IT incident management
Knowledge base
Knowledge base integration
Landing pages/web forms
Lead assignment
Lead capture
Lead generation
Lead management
Lead nurturing
Lead qualification
Lead scoring
Live chat
Marketing automation
Marketing roi analytics
Mobile access
Mobile app
Mobile user support
Monitoring
Multi-Channel communication
Multi-Channel social integration
Multi-step planning
Natural language interaction
Natural language processing
Opportunity management
Opportunity & pipeline mgmt.
Output document generation
Partner relationship mgmt. (prm)
Performance and reliability
Performance metrics
Pipeline management
Pipeline reports
Predictive analytics
Prioritization
Proactive assistance
Proactive error detection
Problem solving
Product & price list management
Proposal generation
Prospecting tools
Quote & order management
Quotes/Estimates
Real-Time data
Referral tracking
Reminders
Reporting
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Sales pipeline management
Sales reports
Sales trend analysis
Sandbox / test environments
Search/Filter
Security & compliance
Segmentation
Self service portal
Sentiment analysis
Service level agreement (sla) management
Single sign on
SLA monitoring
Social collaboration features
Social media integration
Social media monitoring
Social network integration
Social promotion
Softphone
Support analytics
Support ticket management
Tagging
Task execution
Task management
Template management
Territory management
Third-Party integration
Third-Party integrations
Ticket assignment
Ticket categorization
Ticket status updates
User, role, and access management
Visual analytics
Web-based deployment
Workflow automation
Workflow capability
Workflow management

OttoCRM alternatives

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12

/user

Per year

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OttoCRM pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essentials Plan

12

/user

Per year

Features included:

  • Pipeline management
  • Follow-ups
  • Reports
  • Maximum of 2 seats

Business Plan

32

/user

Per year

Features included:

  • Pipeline management
  • Follow-ups
  • Reports

User opinions about OttoCRM price and value

Value for money rating:

OttoCRM integrations (2)

Top integrations

OttoCRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Documentation
Live Online
Webinars
Videos

OttoCRM FAQs

Q. Who are the typical users of OttoCRM?

OttoCRM has the following typical customers:
Small Business

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Q. What level of support does OttoCRM offer?

OttoCRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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