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RapidNPS Logo

Real-time customer satisfaction tracking tool

RapidNPS - 2025 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is RapidNPS?

By leveraging the Net Promoter Score (NPS), a key metric in customer satisfaction, RapidNPS enables businesses of various sizes and types to track and analyze customer feedback effectively.

The platform offers a range of features, including a standard multilingual NPS survey​, ready-to-share links and QR codes, intelligent reputation enhancement, location and source tracking, and a Practical reporting dashboard. Its focus on customer satisfaction, combined with its capacity to reduce customer churn and improve online reputation, makes it a robust solution for businesses aiming to grow and sustain in a customer-centric environment. Also, RapidNPS's emphasis on data-driven insights, trend analysis, and benchmarking provides businesses with the tools to stay competitive and responsive to customer needs.

Benefits of using RapidNPS

  • Ensuring customer satisfaction
  • Preventing customer churn
  • Enhancing online reputation
  • Improving customer experience
  • Identifying new trends
  • Comparing business performance
  • Making data-driven decisions
  • Targeting business growth
  • Engaging employee motivation
  • Starting from

    49

    Per month

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    RapidNPS's features

    Access Controls/Permissions
    Activity Dashboard
    AI/Machine Learning
    Alerts/Notifications
    Anonymous Feedback
    API
    Campaign Analytics
    Collaboration Tools
    Commenting/Notes
    Complaint Monitoring
    Conditional Logic
    CRM
    Customer Database
    Customer Experience Management
    Customer Segmentation
    Customer Surveys
    Customizable Branding
    Data Import/Export
    Data Visualization
    Email Management
    Engagement Tracking
    Feedback Management
    Hashtag Tracking
    Keyword Tracking
    Mobile Survey
    Multi-Channel Communication
    Multi-Channel Distribution
    Multi-Channel Marketing
    Multi-Language
    Negative Feedback Management
    NPS of Customers
    NPS Survey Structure
    Performance Metrics
    Point of Sale (POS)
    Pulse Surveys
    Question Branching
    Question Library
    Ratings/Reviews
    Real-Time Analytics
    Real-Time Data
    Real-Time Notifications
    Real-Time Reporting
    Reminders
    Reporting & Statistics
    Reporting/Analytics
    Response Management
    Review Monitoring
    Review Request
    Review Sharing
    Search/Filter
    Segmentation
    Sentiment Analysis
    SMS Messaging
    SSL Security
    Survey/Poll Management
    Surveys & Feedback
    Text Analysis
    Text Fields
    Third-Party Integrations
    Trend Analysis
    Visual Analytics
    Website Integration

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    RapidNPS pricing

    Pricing plans

    Free

    0.00

    Features included:

    • 1 business
    • 1 location
    • Up to 3 sources
    • Unlimited responses
    • 1 user
    • 24/7 support
    • Monthly email reports

    Basic

    49

    Per month

    Extra features included:

    • Up to 3 locations
    • Unlimited sources
    • Unlimited responses
    • Up to 3 users
    • 24/7 support
    • Weekly email reports
    • Daily WhatsApp reports

    Advanced

    99

    Per month

    Extra features included:

    • Unlimited locations
    • Unlimited users

    Enterprise

    199

    Per month

    Extra features included:

    • Unlimited businesses
    • Daily email reports
    • API access

    RapidNPS support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Phone Support
    Knowledge Base
    24/7 (Live rep)
    Chat

    Training options

    Live Online
    Documentation
    Videos
    Webinars

    RapidNPS FAQs

    Q. What type of pricing plans does RapidNPS offer?

    RapidNPS has the following pricing plans:
    Starting from: $0.00/month
    Pricing model: Free, Subscription

    These products have better value for money


    Q. Who are the typical users of RapidNPS?

    RapidNPS has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does RapidNPS support?

    RapidNPS supports the following languages:
    English, Arabic, Chinese (Simplified), French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish


    Q. Does RapidNPS offer an API?

    Yes, RapidNPS has an API available for use.


    Q. What other apps does RapidNPS integrate with?

    RapidNPS integrates with the following applications:
    Zapier


    Q. What level of support does RapidNPS offer?

    RapidNPS offers the following support options:
    Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, 24/7 (Live rep), Chat

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