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Smark CRM Logo

Cloud-based customer relationship & sales management tool

Table of Contents

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Is this product right for your business?

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Smark CRM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Smark CRM overview

What is Smark CRM?

Designed for insurance, industrial automation, healthcare, and other industries, Smark CRM is a cloud-based customer relationship management software that helps forecast market performance, handle leads, and customize sales proposals to streamline post-sales processes. The platform comes with a centrailized dashboard, which helps marketers set up a cash management model and automate commercial activities across various projects.

Key features of Smark CRM include pipeline management, sales report, activity dashboard, contact database, and more. Managers can track customers’ strategic information by integrating with various ERP datasets and leveraging their personal details. The software enables administrators to handle workflows related to team management, vendor communication, strategy building, lead stock management, goal setting, and more.

Smark CRM enables integration with several third-party lead marketing applications such as RD Station, Connectinc, Catacliente, Docusign, and Reev. Users can create marketing plans to grow their consumer base and gain insights into the sales funnels of representatives across an organization.

Starting price

R$
160per user /
per month

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Smark CRM’s user interface

Ease of use rating:

Smark CRM pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(23)
5(39)

What do users say about Smark CRM?

Users say Smark CRM is intuitive and easy to use, making daily tasks more practical and helping them organize activities efficiently. They find its simplicity and didactic design support quick understanding and smooth operation, which positively impacts collaboration and decision-making.

They report that most features are straightforward and meet their needs, but some mention differences between the mobile app and desktop version, occasional software instabilities, and limitations with customizing native fields. They think a direct interface for adding prospects would further improve usability.


Who uses Smark CRM?

Based on 62 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness
Facilities Services
Information Technology and Services
Consumer Services
Others

Use cases

CRM
Sales Tracking
Sales Performance Management
Inside Sales
Sales Enablement

Smark CRM's key features

Most critical features, based on insights from Smark CRM users:

Contact management
CRM
Data import/export
Contact database
Activity dashboard
Sales pipeline management

All Smark CRM features

Features rating:

Workflow management
Sales reports
Pipeline management
Opportunity management
Reporting & statistics
Email management
Forecasting
Customizable fields
Email templates
Segmentation
Reminders
Mobile app
Lead qualification
Goal management
Email marketing
Electronic signature
Dashboard
Customizable templates
Calendar/Reminder system
API

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Per month

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Smark CRM pricing

Value for money rating:

Starting from

R$

160

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Smark CRM price and value

Value for money rating:

Smark CRM integrations (1)

Top integrations

Smark CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

In Person
Live Online
Videos
Webinars

Smark CRM FAQs

Q. What type of pricing plans does Smark CRM offer?

Smark CRM has the following pricing plans:
Starting from: R$160.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Smark CRM?

Smark CRM has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Smark CRM support?

Smark CRM supports the following languages:
Portuguese


Q. Does Smark CRM support mobile devices?

Smark CRM supports the following devices:
Android, iPad, iPhone


Q. Does Smark CRM offer an API?

Yes, Smark CRM has an API available for use.


Q. What other apps does Smark CRM integrate with?

Smark CRM integrates with the following applications:
TOTVS ERP


Q. What level of support does Smark CRM offer?

Smark CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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