Torque DMS - 2026 Pricing, Features, Reviews & Alternatives

Torque DMS is a dealer management system designed for independent vehicle sales and service businesses in the United Kingdom. The platform consolidates sales pipeline management, workshop operations, stock management and customer relationship functions into a unified environment. It operates without subscription fees under a partner-funded model. It addresses the needs of used car dealerships, independent workshops and combined dealer garage operations that require an integrated digital workflow in place of disparate spreadsheets, messaging apps and paper records.

The platform provides comprehensive capabilities across both vehicle sales and service workflows through multiple integrated modules. The sales management module features artificial intelligence driven lead scoring, automated advertising copy generation and a deal builder interface with direct connections to finance providers such as Black Horse, MotoNovo and Santander. Stock management includes dynamic pricing recommendations based on AI analytics, image handling for vehicle photography and inventory advertising status tracking. The workshop management module offers a visual job board with drag and drop technician allocation and bay tracking, photo and video enriched digital health checks and customer-facing online booking and approval interfaces. The platform also incorporates an AI driven parts intelligence tool that predicts required parts for maintenance tasks and enables one click ordering through integrated catalogues. Marketing campaign creation is supported through a natural language interface that interprets user descriptions into executed promotional workflows.

The system architecture is based on a cloud hosted infrastructure and supports data import via CSV formats or an AI powered migration tool for legacy data transfer. Data portability is maintained through export functionality that allows full extraction of customer records, vehicle details and service histories without fees or retention restrictions. Integration capabilities extend to embedded finance workflows and parts catalogue connectivity. Mobile access is provided for on the go monitoring and management of sales and service operations through optimized interfaces for devices outside traditional office settings.

Implementation follows a configuration based approach in which the vendor sets up workspace modules according to the operational model selected by the business whether workshop only, sales only or a combined operation. Initial setup timelines are measured in days rather than weeks with no requirement for extensive training materials. Dedicated support resources and documentation guide businesses through configuration, data migration and system adoption.