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Adobe Acrobat
5
3.1K
4
986
3
142
2
22
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based PDF productivity suite for all business sizes
Table of Contents
Adobe Acrobat - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Adobe Acrobat overview



Based on 4260 verified user reviews
What is Adobe Acrobat?
Reviews for Adobe Acrobat come from a wide variety of industries, including Information Technology and Services (6% of reviewers), Education Management (4%), and Computer Software (4%). The most frequent use case for Adobe Acrobat cited by reviewers is as a PDF editor (53% of reviewers).
What are the most popular integrations for Adobe Acrobat?
The Adobe Acrobat integrations most frequently cited by reviewers are: Microsoft Word (a document generation product rated 4.8 out of 5 for its integration with Adobe Acrobat), Microsoft 365 (a document management product, 4.6), and Google Drive (a cloud storage product, 4.8).
Starting price
per month
Pros & Cons
PDF Document Management
Digital Signatures
Document Combining
File Management
Pricing
Slow and ineffective support
Adobe Acrobat’s user interface
Adobe Acrobat reviews
Overall rating
4.7
/5
4.2K
Positive reviews
84
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.84/10
5
4
3
2
1
3.1K
986
142
22
9

Dominique T.
IT Support Specialist

Álvaro C.
Deploy Manager

Nikolas H.
Quality Engineer

Hayden R.
Graphic Desinger

Fatemeh E.
Data Analyst
Anthony K.
Mechanical Engineer
Who uses Adobe Acrobat?
Based on 4,260 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Adobe Acrobat's key features
GetApp's analysis of 879 verified user reviews collected between July 2021 and October 2024 identifies Adobe Acrobat's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Adobe Acrobat's PDF Reader for its user-friendly interface and high functionality. They highlight capabilities like viewing, annotating, and signing PDF files, as well as converting them to other formats like MS Word and Excel. Users report that the PDF Reader allows for easy navigation, zooming, and text highlighting, enhancing document review processes. They find it reliable for preserving document integrity and preventing accidental edits. Some users mention occasional crashes but overall find it essential for daily use. Of the 223 Adobe Acrobat users who gave detailed accounts of their use of PDF Reader, 97% rated this feature as important or highly important.
Reviewers indicate that Adobe Acrobat's Convert to PDF feature is highly efficient and reliable. They appreciate the ability to convert various file types, such as Word, Excel, and PowerPoint, into high-quality PDFs. Users report that this capability ensures consistent formatting, security, and compatibility across different platforms. They find it valuable for creating secure, non-editable documents and appreciate the integration with other Adobe tools. Some users note that it simplifies workflows and saves time by eliminating the need for additional software. Of the 371 Adobe Acrobat users who gave detailed accounts of their use of Convert to PDF, 95% rated this feature as important or highly important.
Users report that Adobe Acrobat's Electronic Signature feature is convenient and time-saving. They highlight the ease of creating and using digital signatures, which can be drawn, imported, or generated using a certificate. Reviewers appreciate the legal recognition and security of electronic signatures, noting their usefulness for remote work and reducing paper usage. They find it beneficial for signing contracts and forms quickly and securely. Some users mention minor issues with requesting multiple signatures but overall find it essential for efficient document management. Of the 476 Adobe Acrobat users who gave detailed accounts of their use of Electronic Signature, 94% rated this feature as important or highly important.
Reviewers feel that Adobe Acrobat's Text Editing feature is powerful and versatile. They appreciate the ability to make precise changes to text within PDF documents, including formatting and font adjustments. Users report that this capability is helpful for correcting errors, updating information, and customizing documents without altering the original layout. They find it user-friendly and efficient for making minor edits. Some users mention occasional difficulties with complex formatting but overall value the flexibility and control it provides. Of the 274 Adobe Acrobat users who gave detailed accounts of their use of Text Editing, 89% rated this feature as important or highly important.
Reviewers indicate that Adobe Acrobat's Document Storage feature is reliable and secure. They appreciate the ability to store and access documents from anywhere using cloud storage. Users report that this capability helps with organization, version control, and backup of important files. They find it beneficial for preserving document integrity and ensuring accessibility across different devices. Some users highlight the security capabilities, such as password protection and encryption, as valuable for safeguarding sensitive information. Of the 184 Adobe Acrobat users who gave detailed accounts of their use of Document Storage, 84% rated this feature as important or highly important.
Users report that Adobe Acrobat's Merge/Append Files feature is highly useful for consolidating multiple documents into a single cohesive file. They appreciate the ability to combine PDFs, Word, Excel, and other file types seamlessly. Reviewers highlight the efficiency and convenience of this capability for organizing and managing large documents. They find it helpful for creating comprehensive reports and presentations. Some users mention occasional limitations with file size but overall value the time-saving and organizational benefits it provides. Of the 180 Adobe Acrobat users who gave detailed accounts of their use of Merge/Append Files, 79% rated this feature as important or highly important.
All Adobe Acrobat features
Features rating:
Adobe Acrobat alternatives
Adobe Acrobat pricing
Pricing plans
Pricing details:
User opinions about Adobe Acrobat price and value
Value for money rating:
To see what individual users think of Adobe Acrobat's price and value, check out the review snippets below.

Dominique T.
IT Support Specialist

Álvaro C.
Deploy Manager
Adobe Acrobat integrations (83)
Integrations rated by users
We looked at 4,260 user reviews to identify which products are mentioned as Adobe Acrobat integrations and how users feel about them.
Integration rating: 4.7 (94)
“This really unlocks the power of using everything in the Microsoft ecosystem.”

Adam M.
Senior Technical Writer
Integration rating: 4.7 (90)
Integration rating: 4.8 (90)
Integration rating: 4.6 (60)
Integration rating: 4.5 (59)
Integration rating: 4.8 (39)
Adobe Acrobat customer support
What do users say about Adobe Acrobat customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Adobe Acrobat customer support.
A limited number of users highlight Adobe Acrobat's responsive and helpful customer support, resolving issues quickly and professionally.
The majority of users report slow response times and long wait periods when contacting customer support.
Widespread user sentiment indicates difficulty reaching support staff and being passed between unhelpful agents.
A significant portion of users mention support is often ineffective, with unresolved issues and unclear or outdated instructions.
Support options
Training options
To see what individual users say about Adobe Acrobat's customer support, check out the review snippets below.
“Adobe Acrobat blows me away with how intuitive it is for editing PDFs you're getting a ton of functionality without a huge learning curve in terms of value for money it's not the cheapest tool out there but you do get what you pay for in terms of reliability and advanced features and the customer support is definitely a plus.”

Stacey S.
Consultant
“I spent two and a half hours on customer support, being passed from agent to agent who had no idea what they were doing, one agent at one point took control of my screen and just kept randomly moving the mouse around the screen but not doing anything, before then passing me on to someone else who told me I didn’t have an Enterprise trial - even though I do!”
Elliot J.
Co-Founder
Adobe Acrobat FAQs
Q. What is Adobe Acrobat used for?
Adobe Acrobat is a PDF and document productivity solution that enables users to create, edit, convert, organize, sign, and share documents across desktop, web, and mobile platforms. Deployed via the cloud with offline capabilities, Adobe Acrobat supports individuals, teams, and enterprise organizations across industries including legal, finance, education, and government. Core features include PDF creation from 300-plus file formats, advanced editing tools, redaction, password protection, compliance-ready e-signatures, form creation, and real-time commenting and review workflows. Adobe Acrobat integrates with widely used platforms such as Microsoft 365, Google Drive, Dropbox, and Box, allowing document workflows to operate within existing toolsets. Enterprise deployments benefit from centralized license management, admin controls, single sign-on support, and audit trails. AI-powered features assist with document summarization, content generation, and intelligent form field detection, reducing manual effort across high-volume document processes. Role-based access and permission controls support secure collaboration at scale, making Adobe Acrobat a comprehensive solution for organizations managing complex document lifecycles.
Q. Does Adobe Acrobat support mobile devices?
Adobe Acrobat supports the following devices:
Android, iPhone, iPad
Q. What level of support does Adobe Acrobat offer?
Adobe Acrobat offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base, 24/7 (Live rep)
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