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Trupeo Logo

Shared inbox for small teams on Gmail, Outlook or IMAP

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Trupeo - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

Trupeo overview

What is Trupeo?

Trupeo is a web-based shared inbox for teams that answer one email address together. It connects to an existing Gmail, Google Workspace, Outlook, Microsoft 365 or IMAP mailbox. The email stays with the provider, and Trupeo follows new mail in real time through Gmail and Microsoft push notifications and IMAP IDLE.

How the work is shared

Every conversation has one state (To assign, In progress or Done) and, once someone takes it, one member on it. The For me, To assign, Still to do, Done and All views split the work without rules to set up. Team notes and @mentions sit beside the email and never reach the sender. When a member starts a reply, the others see it before they start their own. Replies leave from the shared address, and "Send and mark done" files the conversation in the same click.

Contacts

The shared address book fills itself from the mail. Contacts can be gathered into groups, and a group is written to as one recipient, in Bcc by default. The owner can keep contacts and groups up to date with Google Contacts or Outlook, both ways.

Access and security

Each member signs in with their own account and nobody shares the mailbox password. Owners invite and remove members, and scopes limit a member to the conversations that concern them. Two-factor authentication is available. Data is hosted in France, and Gmail access was verified by Google after an independent CASA security assessment.

Integrations

Gmail, Google Workspace, Outlook, Microsoft 365, any IMAP provider, Google Contacts and Outlook contacts. Claude and ChatGPT can work in the mailbox through Trupeo's connector, with the member's own rights and a confirmation before anything is sent.

Pricing

Price per connected mailbox per month, excl. VAT: €10 for a mailbox shared by 2 people, €20 from 3 people, with no limit on the number of people. Every feature is included and nothing is priced per person. 30-day free trial, no credit card. 50% off for verified associations and schools only.

Starting price

10flat rate /
per month

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Trupeo’s user interface

Ease of use rating:

Trupeo reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Trupeo's key features

Most critical features, based on insights from Trupeo users:

Access controls/permissions
Alerts/Notifications
Attachment search
Collaboration tools
Contact management
Data recovery
Gmail integration
Inbox management
Microsoft Outlook Integration
Multiple user accounts

All Trupeo features

Access controls/permissions
Alerts/Notifications
Attachment search
Collaboration tools
Contact management
Data recovery
Gmail integration
Inbox management
Microsoft Outlook Integration
Multiple user accounts
Response management
Search/Filter
Shared inboxes
Signature management
Tagging
Tags
Unified inbox

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Trupeo pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Duo (2 people)

10

Per month

Features included:

  • Gmail, Outlook, Microsoft 365 or IMAP mailbox, same address
  • Assign emails, team notes and see who is replying
  • Contact groups, in Bcc by default
  • Every feature included, no shared password

Team (3 people or more)

20

Per month

Features included:

  • Gmail, Outlook, Microsoft 365 or IMAP mailbox, same address
  • Assign emails, team notes and see who is replying
  • Contact groups, in Bcc by default
  • Every feature included, no shared password

User opinions about Trupeo price and value

Value for money rating:

Trupeo support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation

Trupeo FAQs

Q. Who are the typical users of Trupeo?

Trupeo has the following typical customers:
Small Business

These products have better value for money


Q. What level of support does Trupeo offer?

Trupeo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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