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Ventana Logo

AI-powered WhatsApp automation software

Table of Contents

Ventana - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Ventana overview

What is Ventana?

Ventana is an AI-powered WhatsApp automation software for customer service management. The platform learns from business documents and past conversations to handle customer inquiries automatically while incorporating safeguards to prevent inappropriate responses.

Ventana provides response capabilities, conversation history tracking, and integration options with CRM systems. The software includes features for tagging customers, sending bulk messages, building custom workflows and detecting when customers need immediate attention.

The system maintains all customer conversation history in one centralized location, allowing businesses to review past interactions and identify which messages drive sales.

Starting price

25flat rate /
per month

Alternatives

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Ventana’s user interface

Ease of use rating:

Ventana reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Ventana's key features

Most critical features, based on insights from Ventana users:

A/B testing
Automated responses
Canned responses
Chatbot
Code-free development
Customer experience management
Customer support
Customer surveys
For sales/marketing
Generative ai

All Ventana features

A/B testing
Automated responses
Canned responses
Chatbot
Code-free development
Customer experience management
Customer support
Customer surveys
For sales/marketing
Generative ai
Live chat
Multi-Channel communication
Multi-Language
Natural language processing
Process/Workflow automation
Sentiment analysis
Transcripts/Chat history
Transfers/Routing

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Ventana pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

25

Per month

Features included:

  • WhatsApp Business API - Official Meta Partner
  • AI Answers Basic Customer Questions Automatically
  • Respond To Customers In Real-Time From Anywhere
  • See All Customer Conversation History In One Place

Essential

49

Per month

Features included:

  • Send Bulk Messages Without Getting Banned
  • Tag VIP Customers For Priority Treatment
  • Add Unlimited Team Members

Pro

149

Per month

Features included:

  • Build Custom Workflows Without Coding
  • AI Detects Angry Customers And Alerts Your Team
  • Answers Complex Questions Using Your Documents
  • Connect To Your CRM And Other Tools

Premium

339

Contact vendor for more details

User opinions about Ventana price and value

Value for money rating:

Ventana integrations (5)

Ventana support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Chat

Training options

In Person
Live Online

Ventana FAQs

Q. Who are the typical users of Ventana?

Ventana has the following typical customers:
Freelancers, Small Business

These products have better value for money


Q. What level of support does Ventana offer?

Ventana offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat

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