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Ventus
Service and Construction ERP
Vertical Market Software is a fully-integrated service management solution that includes a CRM, job costing, service management, and inventory control. This software is designed for HVAC/mechanical contractors, plumbers, electricians, petroleum contractors, roofers and specialty contractors.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.4
/5
44
Starting from
3250
/user
One-time payment
Value for money contenders
Functionality
4.4
/5
44
Total features
57
14 categories
Functionality contenders
Overall Rating
4.4
/5
44
Positive reviews
84
%
26
11
5
2
0
Overall rating contenders
Danye M.
Mechanical or Industrial Engineering, 11-50 employees
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I would like to know more about Ventus. The demo was detailed, and it was cool to see the updated version of GUI.
Ventus has a huge array of updates and advancements for the staff in the office and the techs in the field. The system seemed user-friendly and easy to navigate depending on tasks.
The colors in Ventus were hard on the eyes from time to time.
Regina D.
Construction, 11-50 employees
Used daily for 6-12 months
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We were lacking in the inventory/bar coding processes and are slowly becoming better at using this feature. It made Physical Count a lot faster. I know we will see better tracking between warehouses once everyone gets it under control. Also, the ability to transfer estimates to a job or service ticket will change things for us and make us more efficient.
Pros-One software for all facets needed to operate a business. The staff at VMS make you feel like family and are personally vested in your success. Bar coding capabilities. Ability to transfer Estimate to Job Cost and Service. The ease of searching is great. Docu - ability to attach all documents. Vast number of reports, very diverse in what you can pull. Ability to save to queue to have a history of all transactions.
Cons - No user's manual. Inconsistency between modules in where to go to search really just inconsistencies between modules period (Ex. some modules you go through Tasks to execute things, others you can do directly from the screen you are in). Can't set zero quantities doing a cycle count for a portion of inventory. Lack of synchronized data (Ex. PM Inquiry -must execute function to make sure...
Dawn Nalley Ashland C.
Construction, 11-50 employees
Used daily for 2+ years
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The people are great. Not always very good at getting back with you. Feel like a small fish and not as important in comparison to other companies that use the software so we sometime get bumped.
The program has a lot to offer. Can be an all inclusive software system.
No or very little training on the software. No idea how to use most of it. Not consistent from one module to another. EX. spell check in service billing but not in accounts receivable billing.
Seth N.
Construction, 51-200 employees
Used daily for 2+ years
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Ventus provides a comprehensive solution for managing various aspects of our business, including construction, service, billing, accounting, and mobile technician management. It allows for seamless integration across different business functions, making it easy to keep track of projects, financials, and field operations in one place. The mobile app for technicians ensures real-time updates and communication,...
Ventus has modules that address the majority of our business application needs in one piece of software. It gives us the ability to instantly dispatch P1 tickets to our remote technicians and gives them the ability to invoice instantly. It also gives us the ability to manage construction projects from start to finish.
There have been many improvements to reporting in the application, but I would like to see a dashboard that would give us quick data visualization options.
Stacy C.
Construction, 51-200 employees
Used daily for 2+ years
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We have been able to drastically reduce the time for our inventory with the barcoding solution. We have gone from 2 weeks of a 8 person team to 2 days with a 3 person team. We are getting accurate counts, transfers and costing. It has eliminated duplicate item files for the same product (you can use cross reference to link multiple skus to the same item). The job costing has allowed us to run more efficiently and know when we are going to do way better (or way worse) on an estimate. The service reports help us understand which technicians are profitable and which need help. They are always improving and coming out with new features and add-on's to help with processing.
I like most that the software contains almost everything that we need. It has service for our dispatching and bill of service. It has job costing for all of our larger projects. It has Payroll, Inventory, Accounts Payable, Purchase Orders, Equipment Controls, Call Management, Estimating, Order Processing for over the counter parts sales and Accounts Receivable. You wont need anything separate to run your day to day transactions. The Dispatch board is our FAVORITE part. You can schedule your technicians, maintain contracts with billing, bill by time and material, fixed dollar or flat rate.
There is few online add options. For example, when you need to make a new inventory item, you have to go to the item maintenance file. So you have to leave the screen to you are and go somewhere else - however, you can keep the tabs open so don't loss what you are working on. Some of their add ons (like e-time) don't really work for technicians that are multi-taskers (work both on jobs and service tickets).
Ventus has the following pricing plans:
Starting from: $3250.00
Pricing model: One Time License
Q. Who are the typical users of Ventus?
Ventus has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Ventus support?
Ventus supports the following languages:
English
Q. Does Ventus offer an API?
No, Ventus does not have an API available.
Q. What level of support does Ventus offer?
Ventus offers the following support options:
Email/Help Desk, Phone Support