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Ventus
4.4
(42)

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Service and Construction ERP

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(1)

Ventus Pricing, Features, Reviews and Alternatives

Ventus product overview

Price starts from

3250

/user

One-time payment

What is Ventus?

Vertical Market Software is a fully-integrated service management solution that includes a CRM, job costing, service management, and inventory control. This software is designed for HVAC/mechanical contractors, plumbers, electricians, petroleum contractors, roofers and specialty contractors.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

In Person
Live Online
Webinars

Ventus pricing information

Value for money

4.3

/5

42

Starting from

3250

/user

One-time payment

Pricing options

Free plan
Subscription
Free trial
Pricing range

Ventus features

Functionality

4.4

/5

42

Total features

57

8 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Alerts/Notifications
Customizable Reports
Mobile Access
Document Management
Inventory Management
Billing & Invoicing

Ventus users reviews

Overall Rating

4.4

/5

42

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.41/10
Rating distribution

5

4

3

2

1

24

11

5

2

0

Pros
The support from VMS is great, they are always very helpful and responsive. The product is easy to use and navigate, and we are very happy.
The support was, and continues to be great, and I have the highest degree of confidence when I do have to call that issues are taken care of quickly. These guys really deserve an award.
The applications are user friendly and the closing per month is quick and efficient. If you encounter any difficulties the support is outstanding.
Cons
The programming is very unstable. Most of the time, when a new release it's out, it messes up something that was working correctly before.
Crystal reports have been a struggle for us, when running reports.
Not everyone learns at the same rate and everyone hates change.
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ventus Review

Reviewed 3 years ago

We make it a point to attend the annual user conference. At the conference we are able to meet and talk with other users, as well as VMS staff. We can voice concerns or problems we have and also are encouraged to suggest new ideas or features we would like to see added to the software. We always come back from the conference with new information and ideas for improving our workflow. Above everything else, we value the Vertical Market Support staff. All software has issues and the client portal allows us to log issues and check the progress. The staff is courteous, helpful, and knowledgeable.

Pros

From an accounting standpoint, it works very well because all modules, including General Ledger, are part of the Ventus product. The dispatch board is very dynamic especially when running mobile data. We are also implementing the barcoding module and DocU, the paperless document management module.

Cons

Because the software is so versatile, sometimes we struggle with finding the best way to set up our work flow process.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Work In Progress

Reviewed 3 years ago

We were lacking in the inventory/bar coding processes and are slowly becoming better at using this feature. It made Physical Count a lot faster. I know we will see better tracking between warehouses once everyone gets it under control. Also, the ability to transfer estimates to a job or service ticket will change things for us and make us more efficient.

Pros

Pros-One software for all facets needed to operate a business. The staff at VMS make you feel like family and are personally vested in your success. Bar coding capabilities. Ability to transfer Estimate to Job Cost and Service. The ease of searching is great. Docu - ability to attach all documents. Vast number of reports, very diverse in what you can pull. Ability to save to queue to have a history of all transactions.

Cons

Cons - No user's manual. Inconsistency between modules in where to go to search really just inconsistencies between modules period (Ex. some modules you go through Tasks to execute things, others you can do directly from the screen you are in). Can't set zero quantities doing a cycle count for a portion of inventory. Lack of synchronized data (Ex. PM Inquiry -must execute function to make sure...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Ventus

Reviewed 3 years ago

The people are great. Not always very good at getting back with you. Feel like a small fish and not as important in comparison to other companies that use the software so we sometime get bumped.

Pros

The program has a lot to offer. Can be an all inclusive software system.

Cons

No or very little training on the software. No idea how to use most of it. Not consistent from one module to another. EX. spell check in service billing but not in accounts receivable billing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Your One Stop Shop

Reviewed 3 years ago

We have been able to drastically reduce the time for our inventory with the barcoding solution. We have gone from 2 weeks of a 8 person team to 2 days with a 3 person team. We are getting accurate counts, transfers and costing. It has eliminated duplicate item files for the same product (you can use cross reference to link multiple skus to the same item). The job costing has allowed us to run more efficiently and know when we are going to do way better (or way worse) on an estimate. The service reports help us understand which technicians are profitable and which need help. They are always improving and coming out with new features and add-on's to help with processing.

Pros

I like most that the software contains almost everything that we need. It has service for our dispatching and bill of service. It has job costing for all of our larger projects. It has Payroll, Inventory, Accounts Payable, Purchase Orders, Equipment Controls, Call Management, Estimating, Order Processing for over the counter parts sales and Accounts Receivable. You wont need anything separate to run your day to day transactions. The Dispatch board is our FAVORITE part. You can schedule your technicians, maintain contracts with billing, bill by time and material, fixed dollar or flat rate.

Cons

There is few online add options. For example, when you need to make a new inventory item, you have to go to the item maintenance file. So you have to leave the screen to you are and go somewhere else - however, you can keep the tabs open so don't loss what you are working on. Some of their add ons (like e-time) don't really work for technicians that are multi-taskers (work both on jobs and service tickets).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Overall review

Reviewed 3 years ago

Ventus is helping us find ways to keep our costs lower and we have not implemented all of the capabilities yet. It does take awhile to learn the functions. However, the software makes more sense if you understand how it functions!

Pros

Item inquiry is one of my favorite functions. Ventus makes it easy to find when a part came in, where it came from and the open and past sales. This has became a time saver in many ways. Writing checks in Ventus is a breeze. It allows us to change the information prior to creating the check if discount amounts were entered in incorrectly. There is a new credit memo function in AR for applying checks to invoices has saved time and allowed us to keep a better AR record. The new lookup functions that have been added everywhere makes finding information easier. One downfall is not being able to lookup a number with begins with.

Cons

The item inquiry is one of my favorite features in Ventus. However, we do not have a way to look up customer part/material sales history. This can be difficult when a customer would like something that they ordered before but is unsure of the part number. Post-match: The overall idea of post-match is wonderful! However, we are a company that pays our invoices by the discount date. We were unable to...

Ventus FAQs and common questions

Q. What type of pricing plans does Ventus offer?

Ventus has the following pricing plans:
Starting from: $3250.00
Pricing model: One Time License


Q. Who are the typical users of Ventus?

Ventus has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. Does Ventus offer an API?

No, Ventus does not have an API available.


Q. What level of support does Ventus offer?

Ventus offers the following support options:
Chat

Common Ventus comparisons

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