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Wolken ServiceDesk Logo

Cloud-based customer service management platform

Table of Contents

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Wolken ServiceDesk - 2026 Pricing, Features, Reviews & Alternatives

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Wolken ServiceDesk overview

What is Wolken ServiceDesk?

Wolken ServiceDesk is a cloud-based software designed to help businesses streamline service management, incident tracking, and change management operations. It enables employees to interact with customers and vendors, raise service requests, and automatically route tickets to appropriate agents.

Wolken ServiceDesk allows organizations to conduct audits and track changes across configuration item attributes. It offers a variety of features such as problem management, a self-service portal, data storage management, asset tracking, reporting, and more. Additionally, it lets administrators create a knowledge repository for customers, ensuring instant query resolution and collaboration across all verticals.

Wolken ServiceDesk supports integration with various third-party platforms such as Workday, Liferay, and Incorta, enabling businesses to push and pull data across systems.

Key benefits of using Wolken ServiceDesk

Our unique selling point (USP) lies in our ability to provide a highly scalable and customizable platform that integrates multiple applications and services, catering to the specific needs of each organization. Wolken's solution helps businesses streamline their operations, enhance collaboration, and optimize productivity by leveraging the power of the cloud.

Starting price

30

Alternatives

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Wolken ServiceDesk’s user interface

Ease of use rating:

Wolken ServiceDesk reviews

Overall rating

4.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

0

1

0

0

0

Wolken ServiceDesk's key features

Most critical features, based on insights from Wolken ServiceDesk users:

Incident management
Project management
Configuration management
Asset tracking
Self service portal
Change management

All Wolken ServiceDesk features

Features rating:

Audit trail
Knowledge base management
Knowledge management
Problem management

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Wolken ServiceDesk pricing

Value for money rating:

Starting from

30

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Wolken ServiceDesk price and value

Value for money rating:

Wolken ServiceDesk support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)

Training options

Live Online
Documentation
Webinars

Wolken ServiceDesk FAQs

Q. What type of pricing plans does Wolken ServiceDesk offer?

Wolken ServiceDesk has the following pricing plans:
Starting from: $30.00
Pricing model: Free
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Wolken ServiceDesk?

Wolken ServiceDesk has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Wolken ServiceDesk support?

Wolken ServiceDesk supports the following languages:
English


Q. Does Wolken ServiceDesk support mobile devices?

Wolken ServiceDesk supports the following devices:
Android, iPad, iPhone


Q. Does Wolken ServiceDesk offer an API?

No, Wolken ServiceDesk does not have an API available.


Q. What level of support does Wolken ServiceDesk offer?

Wolken ServiceDesk offers the following support options:
Chat, 24/7 (Live rep)

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