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Zepliq Logo

WhatsApp Automation for E-Commerce Businesses

Table of Contents

Zepliq - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: July 2026

Zepliq overview

What is Zepliq?

Zepliq is a WhatsApp automation platform built for e-commerce businesses on Shopify and WooCommerce. It helps businesses automate customer conversations, recover abandoned carts, confirm COD orders, send drip sequences, and run broadcast campaigns — all through WhatsApp.

At the core of Zepliq is an AI-powered chatbot that answers customer questions 24/7 using your product catalog, FAQs, and pricing data. When a conversation needs human attention, Zepliq's AI-to-human handoff instantly transfers the chat to a live agent with full context.

Key features:

- Abandoned cart recovery (recovers 25–35% of lost orders automatically)

- COD order verification (reduces fake orders by up to 60%)

- Automated order confirmation and shipping updates

- WhatsApp drip sequences for lead nurturing

- Broadcast campaigns with delivery and read tracking

- AI chatbot trained on your store data

- AI-to-human handoff with full conversation history

- Shopify and WooCommerce native integration

- Lead Gen CRM pipeline built into chat

- No coding required — live in 10 minutes

Starting price

23flat rate /
per month

Alternatives

with better value for money

Zepliq’s user interface

Ease of use rating:

Zepliq reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Zepliq's key features

Most critical features, based on insights from Zepliq users:

AI/Machine learning
API
Automated responses
Automated routing
Chatbot
Code-free development
CRM
Customer support
For sales/marketing
Intent recognition

All Zepliq features

AI/Machine learning
API
Automated responses
Automated routing
Chatbot
Code-free development
CRM
Customer support
For sales/marketing
Intent recognition
Language detection
Lead capture
Lead qualification
Live chat
Multi-Channel communication
Multi-Language
Natural language processing
Proactive chat
Real-time consumer-facing chat
Transfers/Routing
Workflow automation

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ChatGPT logo

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Zepliq pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter Plan

23

Per month

Features included:

  • 100 contacts
  • 5 broadcasts per month
  • AI auto-reply on WhatsApp
  • Media replies (images, PDFs)
  • 2,000-character knowledge base
  • 10 AI Insight credits per month
  • 10 MB media storage
  • Email support

Growth Plan

47

Per month

Features included:

  • 1,000 contacts
  • 50 broadcasts per month
  • Shopify & WooCommerce integration
  • E-commerce order confirmation pipeline
  • AI lead generation pipeline
  • 10,000-character knowledge base
  • 50 AI Insight credits per month
  • 100 MB media storage
  • Priority support
  • 3 connected channels
  • 5,000 monthly conversations
  • 5 team members
  • Advanced analytics dashboard

Pro Plan

79

Per month

Features included:

  • Unlimited contacts
  • Unlimited broadcasts
  • All integrations (Shopify, WooCommerce, Messenger, Instagram)
  • Full e-commerce and lead generation pipelines
  • Unlimited knowledge base
  • 200 AI Insight credits per month
  • Unlimited media storage
  • Dedicated support
  • Unlimited connected channels
  • Unlimited monthly conversations
  • Unlimited team members
  • Full analytics dashboard

User opinions about Zepliq price and value

Value for money rating:

Zepliq integrations (4)

Zepliq support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
24/7 (Live rep)
Chat
FAQs/Forum
Knowledge Base

Training options

Documentation
Videos
Webinars
Live Online

Zepliq FAQs

Q. Who are the typical users of Zepliq?

Zepliq has the following typical customers:
Freelancers, Small Business

These products have better value for money


Q. What level of support does Zepliq offer?

Zepliq offers the following support options:
Email/Help Desk, 24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base

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