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Chatbot Software with Workflow Management (2026) - Page 4

Last updated: April 2026

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114 software options

Got It AI logo

Conversational AI chatbots for customer support & sales

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Got It AI is an enterprise conversational AI platform. The software provides generative AI chatbots with guardrails for customer service, sales operations, and agent assistance. Key features include knowledge retrieval, process guidance, and fact-checking. The solution works across industries like financial services, insurance, and manufacturing.

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VIVI logo

Conversational AI platform

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VIVI is a conversational AI solution that offers voice and chat interactions across multiple channels, such as websites, apps, and telephony. It provides customer support, sales, and lead generation, order processing, appointment bookings, and surveys, and can scale to your needs.

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AISERA logo

AI service management

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AI Service Desk by Aisera uses artificial intelligence (AI) to automate repetitive workflows and inquiries while continuously learning from each interaction. AI Service Desk includes Conversational AI, Conversational RPA, and TicketIQ.

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Membit logo

For compliant, monitored employee WhatsApp.

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Membit’s Compliant Conversation Platform makes employee’s private WhatsApps customer chats monitored, and efficient in your CRM.

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Hibot logo

Conversational AI platform

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Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers.

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Pega Customer Service logo

Software for managing customer service operations

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Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

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CX Genie logo

Cloud-based and AI-enabled chatbot software

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CX Genie is a cloud-based AI-powered chatbot software that automates customer support interactions on a unified platform.

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Citadel Team logo

Internal communications and collaboration platform

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Citadel Team is a cloud-based internal communications solution that helps businesses of all sizes improve team collaboration via chat, voice calls, and video conferences. It enables managers to grant access permissions to specific users, create groups, and share documents with colleagues.

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Nuacem AI logo

AI powered customer communication platform

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Chatbot AI uses natural language understanding and machine learning to interpret user queries, provide accurate responses, and automate conversations in real time.

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Cresta logo

AI-based sales enablement solution

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Build chatbots that learn from top-agents with Cresta’s state-of-the-art NLU and Conversation Design Experts

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Chatiico logo

Enterprise Messaging Platform

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Chatiico is a web-based enterprise messaging application that allows companies to scale their customer conversations.

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DevRev logo

DevRev OneCRM, purpose-built for technology companies

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DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

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Klart AI logo

Virtual assistant software

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Klart AI is an advanced AI assistant for enhanced collaboration. It integrates with leading platforms and databases, ensuring GDPR compliance, seamless communication, and adaptable scalability.

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Nuacem AI logo

AI powered customer communication platform

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Chatbot AI uses natural language understanding and machine learning to interpret user queries, provide accurate responses, and automate conversations in real time.

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Initus logo

Your Business Systems, Unified and Intuitive.

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Initus integrates your systems, migrates your data, and brings AI-driven workflow automation solutions to your business.

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Sherpa RPA logo

Cloud-based and AI enables automation platform

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Sherpa RPA is a cloud-based and AI-enabled automation platform that assists midsize to large businesses across fintech, telecom, retail, and more industries with no-code development, attended/unattended robots' configuration, and document processing.

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AgentX logo

Make AI Work For You

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1. Build GPT for your business at AgentX and publish on your website

2. Open enterprise accounts for the whole company to access premium AI text, image, video models and customized AI agent

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Comm100 AI Agent logo
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The AI Agent That Engages and Supports Like a Human

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Comm100 AI Agent is a cloud-based conversational AI platform that automates up to 80% of customer queries with context-aware, human-like responses. It deploys in minutes across live chat, SMS, email, and all major messaging apps, learning instantly from your website, knowledge bases, or cloud files.

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BOTNATION AI logo
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Artificial intelligence (AI)-based chatbot creation platform

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BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

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Onlim logo
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Conversational AI and live chat platform

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Onlim is a conversational AI and live chat tool that helps businesses streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational templates for specific sectors such as tourism, energy suppliers, retailers, and more.

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MedChat logo
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HIPAA compliant chatbot platform

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Medchat helps healthcare businesses create, launch, and manage chatbots to capture patient details via web forms, streamline communications, schedule appointments, and more. The bot frameworks let users design, test, and deploy custom bots with personalized layouts, webhooks, and data validation.

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KLoBot logo
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A Legal DIY Chatbot Builder Platform powered by GenAI!

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KLoBot is already trusted by major AM LAW firms and mid-sized firms nationwide to design and deploy “no-code” chatbots that are configured and deployed by Knowledge Managers & Innovative team members.

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3C Plus logo
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Call center software for managing telephony operations

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3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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Web1on1 logo
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Online platform with a WhatsApp messaging interface

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Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

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Master of Code logo
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Building Custom AI to Solve Your Unique Challenges

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Custom AI development and enterprise AI implementation services covering generative AI, AI agents, conversational and voice AI. We design, integrate, and scale secure, production-ready AI systems with measurable business impact.

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