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Top Rated Conversation Intelligence Software with Mid size business - Page 6

Last updated: September 2026

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162 software options

Terret.ai logo
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Cloud AI revenue platform for B2B tech teams

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Cloud-based AI revenue platform for B2B tech teams, covering pipeline generation, deal execution, forecasting, and conversation.

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EchoDepth logo
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Cloud communication intelligence for enterprise leaders

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EchoDepth is a cloud-based communication intelligence platform for regulated enterprises, delivering pre-decision emotional risk.

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CustomerIQ logo
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Cloud-based AI conversation platform for sales teams

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CustomerIQ is a cloud-based AI conversation management platform for sales and service teams that automates CRM/AMS data entry, drafts.

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Sprinklr Service logo

AI-Native Contact Center Platform

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Sprinklr Service is an AI-native contact center platform built to deliver exceptional customer experiences across 30+ voice, social, and digital channels from one unified platform.

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Marchex logo

Call tracking for full marketing attribution

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Marchex Marketing Edge: Create more revenue-generating conversations by making better media buys

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MeetGeek logo

AI meeting assistant with notes taking and video recording

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MeetGeek is an AI meeting assistant that automatically video records, transcribes, summarizes, and provides the key points from every meeting.

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Sabato logo
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Managed enterprise voice AI infrastructure

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Sabato uses advanced LLMs to understand caller intent, not just keywords. It actively qualifies leads by asking targeted questions, determining urgency, and distinguishing sales from support. We turn messy audio into structured data, ensuring you know exactly why they called.

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Read AI logo
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Cloud-based AI meeting assistant for all business sizes

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Cloud-based AI meeting assistant delivering real-time transcription, smart summaries, and action items across platforms.

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MissNoCalls logo
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Conversational AI platform

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is a call center automation solution powered by advanced AI technology. It leverages natural language processing, machine learning, and predictive analytics to transform customer interactions, enhance efficiency, and boost satisfaction.

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MaxContact logo

AI-powered customer engagement platform

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MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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SingleInterface logo
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SingleInterface - Acquire customers locally

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SingleInterface's AI-powered hyperlocal Marketing-to-Commerce offerings bring exponential local growth, to multi-location brands across segments.

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Dialpad Ai Contact Center logo
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The Agentic AI contact center built to resolve.

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Dialpad Contact Center is an Agentic AI contact center that unifies voice, digital, and human agents in one platform. AI reasons through issues and resolves up to 80% autonomously, with intelligence governed by Dialpad's Guardian layer and validated through the Proving Ground.

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Score AI logo
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AI quality assurance and training platform for CX teams

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Score AI is a solution that automates service interaction evaluation and provides personalized coaching to improve customer experience.

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Echo AI logo
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Generative AI based conversation intelligence platform

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Echo AI is a conversation intelligence platform that helps businesses transform customer conversations into insights. Features include AI models, call reviewing and scoring, sentiment analysis, and more.

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Enumerate AI logo
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End-to-end qualitative research AI platform for enterprises

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Enumerate AI is an end-to-end qualitative research platform that runs studies from moderation through transcription, coding, and analysis. Insights teams and MR agencies run AI-moderated, human-moderated, and unmoderated research in 40+ languages, with every claim traced back to evidence.

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Rafiki AI logo
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Cloud-based sales intelligence platform for SME teams

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Cloud-based revenue intelligence platform for B2B sales teams, offering call recording, AI coaching, and deal analytics.

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Laivly logo
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Conversational AI platform for Contact Centers

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Laivly’s platform, Sidd enabled you to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction.

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Vozz logo
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Real-time AI coaching for sales conversations

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Vozz is a real-time conversation intelligence platform that provides AI-powered sales coaching during live calls. The software analyzes historical conversation data to deliver contextual guidance, helping sales representatives handle objections, ask relevant questions, and replicate successful behaviors while meetings are in progress. Vozz also automates post-call workflows by generating follow-up emails, meeting notes, and CRM updates.

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Call Optix logo
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AI voice call analytics and sales management tool

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Call Optix is an AI-enabled call intelligence platform that transcribes, analyzes, and summarizes calls to help sales teams close more deals. Users can gain actionable insights, prioritize leads, track revenue, and integrate seamlessly with VOIP and CRMs.

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Coaching Conversation Elevator logo
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AI coaching conversation practice platform

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Parlare is an AI-powered behavioral performance platform that enables leaders to practice coaching conversations through text or voice interactions. The platform scores sessions instantly against five coaching frameworks, including BID/SBI, Conversation Elevator, Humble Inquiry, Middle Path, and Clear is Kind. Users can engage with realistic AI counterparts, receive session rewrites, track performance trends, and evaluate real conversation transcripts.

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Pepsales AI logo
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Cloud-based AI sales platform for B2B SaaS teams

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Cloud-based conversation intelligence platform for B2B SaaS sales teams, covering pre-call prep, live coaching, and deal analytics.

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CallRevu logo

Call recording and analytics software

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CallRevu is a call recording and analytics software that helps dealership businesses monitor and track sales performance, CSI issues, call routing operations, connectivity problems, and other processes from within a unified platform. It allows supervisors to automatically create call transcriptions, monitor employee skills, and track department performance.

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Infinity Call Tracking logo

Call intelligence platform for businesses of all sizes

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Infinity is a call intelligence solution that features online and offline call tracking. Integrated with multiple CRM platforms, Infinity can easily understand the full customer journey and maximize ROI by viewing revenue against specific marketing campaigns.

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EvaluAgent logo

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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