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Top Rated Conversation Intelligence Software with Mid size business - Page 5

Last updated: September 2026

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162 software options

SquadStack logo
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Cloud-based telecalling outsourcing platform for India

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Cloud-based telecalling outsourcing platform combining trained callers, AI-powered quality monitoring, real-time analytics, and CRM.

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numia logo

Integrates customer service channels and improves CX.

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Debmedia streamlines customer service channels through video calls, chatbot, virtual queue, online appointments, and more solutions.

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Call Audit & Intelligence Platform logo
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AI call scoring & agent coaching platform

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Zapbuild Call Audit & Intelligence Platform automatically transcribes and analyzes customer conversations across voice, video, and chat channels. The platform features automated quality assurance scoring, sentiment detection, compliance monitoring, and personalized coaching plans for agents based on call performance patterns.

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Attention logo
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Cloud-based AI sales platform for revenue teams

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Cloud-based, AI-native sales platform that records meetings, calls, and emails to automate CRM updates, coaching, and forecasting for.

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Blip logo
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Smart chat platform for digital channels

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Blip ofrece Conversation Intelligence para analizar y optimizar conversaciones en WhatsApp, Instagram, Messenger y webchat. Convierte interacciones en insights accionables sobre intención, etapa del journey y desempeño, mejorando conversión, resolución y calidad con analítica en tiempo real.

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Grain logo

Cloud-based AI meeting intelligence for sales teams

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Grain is a cloud-based AI notetaker and conversation intelligence platform that records, transcribes, summarizes meetings, and syncs.

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Omni-Channel Customer Quality Assurance logo
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Cloud-based omni-channel call QA for regulated sectors

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Cloud-based AI quality assurance platform auditing all business calls with LLM-driven transcription and real-time coaching.

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ZoomMate logo
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Cloud-based agentic AI workspace for Zoom Workplace

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Cloud-based agentic AI workspace built into Zoom Workplace, automating meeting follow-up, content creation, and task management.

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tl;dv logo
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Cloud-based AI meeting notetaker for all team sizes

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Cloud-based AI meeting notetaker that records, transcribes, and summarizes Zoom, Google Meet, and Microsoft Teams calls.

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YASHRAA logo
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Cloud-based AI platform for businesses of all sizes

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Cloud-based AI platform offering chatbots, voice agents, and multi-model comparison tools for businesses seeking consolidated AI.

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Natterbox logo

The Voice Experts for Salesforce

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Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations.

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Ender Turing logo

Call center quality assurance platform with Generative AI

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Ender Turing helps businesses automate quality assurance using Generative AI. It offers quality assurance capabilities for agents, teams, and languages.

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Cockpit logo

Conversational intelligence training & assessment software

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Cockpit is a cloud-based sales enablement platform that helps sales teams streamline their performance by enabling self-training and coaching. It also offers a feature known as RecordX, which is a conversational intelligence feature empowering companies to elevate their business strategy and execution.

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Emitrr logo

Customer engagement platform for local business owners

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Emitrr functions as an AI-based business toolbox that operates continuously to streamline customer communication and business operations. The platform enables businesses to text-enable existing phone lines, allowing teams to send individual or group messages while managing multiple phone lines from a unified inbox. Team members can assign conversations, route messages, and leave internal comments to facilitate efficient collaboration.

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Prodigal logo
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Turn Consumer Finance conversations into outcomes.

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Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes.

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Valfred logo
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Cloud-based AI sales copilot for B2B teams

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Valfred is a cloud-based AI copilot for B2B sales teams that delivers real-time objection handling, battlecards, and case studies.

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MiaRec logo

Turn Customer Conversations into Actionable Intelligence.

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MiaRec is an AI-native conversation intelligence platform for contact centers that helps improve CX, reduce churn, and uncover revenue opportunities.

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Salesman AI logo
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Cloud-based AI sales copilot for B2B revenue teams

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Salesman AI is a cloud-based AI sales copilot for B2B Account Executives that covers pre-call prep, live call guidance, and post-call.

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Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

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Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

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Call Journey logo

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

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Advanced, continuous customer intelligence derived directly from customer interactions.

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Airspeed logo
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Cloud-based AI revenue execution for B2B sales teams

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Cloud-based AI revenue execution platform for mid-market B2B teams, automating CRM updates, deal intelligence, and forecasting.

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Fullview logo

Cut support time in half with cobrowsing and session replays

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Fastest cobrowsing and session replays software for support teams

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Modjo logo

Conversation intelligence software for business teams.

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Gain valuable insights into field activities at scale using our advanced conversational intelligence platform and supercharge your sales team's performance.

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AI Rudder logo
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Cloud AI contact center for enterprise B2C ops

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AI Rudder is a cloud-based contact center automation platform using AI voice, chat, and omnichannel agents to automate high-volume B2C.

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Mongoose logo

Every conversation matters.

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Mongoose is the AI Engagement Platform for higher ed, combining Text, WhatsApp & Web Chat with AI Agents to reach every student.

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