getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Help Desk Software - Page 10

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

291 software options

ConnectWise PSA logo

PSA tool designed for as-a-service businesses

learn more
Our help desk software leverages a market-leading ticketing system, which allows technology providers to provide the best support to their customers!

Read more about ConnectWise PSA

Users also considered
Trengo logo

Automate repetitive work to unleash meaningful conversations

learn more
Because customer Delight. Always. Wins.

Read more about Trengo

Users also considered
Track-It! logo

Help desk and asset management

learn more
Track-It! is a help desk software and asset management application designed to help small to medium sized companies automate and streamline their Help Desk and Asset Management operations. . Track-It! integrates with key areas of your business model so you can manage multiple business operations and support processes all at once from the one centralized system.

Read more about Track-It!

Users also considered
Kayako logo

AI-enabled unified customer service platform

learn more
Kayako - Help Desk and Ticketing Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

Users also considered
ManageEngine ServiceDesk Plus MSP logo

Web-based IT service management software

learn more
ManageEngine ServiceDesk Plus MSP is a web-based IT service management software designed to help businesses handle help desk, reporting, service catalogs, asset tracking, and other operations from within a unified platform.

Read more about ManageEngine ServiceDesk Plus MSP

Users also considered
HEINZELMANN logo

Issue tracking software for the IT sector

learn more
HEINZELMANN is an issue tracking software designed to help businesses track computer hardware and software inventories, licenses, and orders. Administrators can capture, maintain, and administer critical information about assets such as health status in real-time.

Read more about HEINZELMANN

Users also considered
KronoDesk logo

Powerful help desk & service management software

learn more
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end

Read more about KronoDesk

Users also considered
Sugester logo

Help desk management tool for small and midsize businesses

learn more
Sugester is a marketing automation system that helps small and medium-sized businesses with customer communication, product management, and team collaboration. Key features include live chat, task management, forum, knowledge base, feedback, and customer relationship management.

Read more about Sugester

Users also considered
CustomerWise logo

Customer support and business process management

learn more
Sales and customer support management platform designed for B2B technology companies, with integrated service ticket management, customer self-service, and more

Read more about CustomerWise

Users also considered
Enterprise Service Desk logo

ITIL-based incident, service and change management solution

learn more
Enterprise Service Desk is a scalable ITIL-based help desk solution delivering a multitude of features across incident, service and change request management

Read more about Enterprise Service Desk

Users also considered
Insightly Service logo

Insightly Service

learn more
Service is the newest addition to the Insightly unified suite of customer relationship management applications.

Read more about Insightly Service

Users also considered
CX Genie logo

Cloud-based and AI-enabled chatbot software

learn more
CX Genie, the AI-powered customer support platform is designed to manage, automate, streamline, and elevate customer service operations.

CX Genie's Help Desk solution is designed to streamline your support operations, enabling you to provide exceptional service while efficiently managing your supp

Read more about CX Genie

Users also considered
Elementool Help Desk logo

Help desk software

learn more
Elementool Help Desk is a web-based Help Desk that allows your team to track issues/tickets collaboratively with a competitive, easy-to-use application that integrates well with existing systems, while saving you time and money.

Read more about Elementool Help Desk

Users also considered
FuseDesk logo

Help Desk, Support Ticketing, and Messaging Platform

learn more
FuseDesk is your Multi-Channel Help Desk and Ticket Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today.

Read more about FuseDesk

Users also considered
SP IT Helpdesk logo

Microsoft 365-based solution to streamline IT support

learn more
SP IT Helpdesk is a Microsoft 365-native support platform that centralizes tickets, streamlines issue resolution, and improves internal helpdesk operations—all with no code, using SharePoint and Teams.

Read more about SP IT Helpdesk

Users also considered
Tender Support logo

Customer support software

learn more
Tender Support is a customer support app that provides a forum for our customers to engage with your support reps, leave feedback and discuss common issues. Power users can subscribe to more advanced support by subscribing to specific categories and new discussions. Tender Support app gives your agents a platform to share resources with customers and help them with their issues, as well as providing a place for customers to help and engage with each other.

Read more about Tender Support

Users also considered
Octadesk logo

A system that automates communication for sales teams

learn more
Octadesk is a smart tool available in Portuguese for the Brazilian market that enhances communication in sales and service teams. It allows the company to adopt chatbots on multiple channels, such as WhatsApp, Instagram, and website chat, to serve customers anytime with a high standard of quality.

Read more about Octadesk

Users also considered
Helpshift logo

Digital customer service platform and ticketing system

learn more
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

Read more about Helpshift

Users also considered
Ameyo FusionCX logo

Omnichannel help desk ticketing system

learn more
FusionCX by Ameyo is an all-in-one helpdesk ticketing and customer support platform which offers omni-channel contact centre capabilities for customer service teams. The cloud-based platform offers tools for managing omnichannel ticketing, agent productivity, operations automation, and more.

Read more about Ameyo FusionCX

Users also considered
Oracle Fusion Cloud HCM logo

Redefine best in HR

learn more
Oracle HCM Cloud is a suite of human capital management applications that help find and retain talent including HR, benefits, payroll, & performance management

Read more about Oracle Fusion Cloud HCM

Users also considered
MSM logo

Be proactive with our data-driven AI augmented ITSM solution

learn more
Our data-driven enterprise service management solution uses Data Lakehouse technology integrated with AI, RPA and ML technologies to automatically predict incidents and rapidly resolve them before they adversely affect the business.

Read more about MSM

Users also considered
ITarian logo

IT and remote access management solution

learn more
ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources.

Read more about ITarian

Users also considered
Vorex logo

Manage clients and projects on a single platform

learn more
Vorex aims to simplify the conversation around PSA and online project management and capitalize on having developed an intuitive, easy-to-use solution.

Read more about Vorex

Users also considered
Awesome Support logo

Best WordPress helpdesk plugin

learn more
Best WordPress helpdesk plugin

Read more about Awesome Support

Users also considered
House-on-the-Hill logo

The Service Desk Solution on-premise or in the Cloud!

learn more
SupportDesk is an ITIL Support Management and Help Desk App.
Incident, Problem, Change Management, Asset Management, Knowledgebase.
SupportDesk is available both in the Cloud and On-Premises.

Read more about House-on-the-Hill

Users also considered