getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

ITSM Software - Page 2

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


158 software options

Cayzu logo

Cloud Based Ticket Management & Help Desk Software

learn more
Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

Read more about Cayzu

Users also considered
ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

learn more
Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

Read more about ServoDesk

Users also considered
Starhive logo

We centralise asset data to for smarter decisions with AI

learn more
Starhive centralises asset data to enable smarter decision making, greater visibility, and AI analytics. Made in Sweden.

Read more about Starhive

Users also considered
i-Vertix logo

IT infrastructure management software

learn more
i-Vertix is a cloud-based IT infrastructure management software that helps business with their day to day IT responsibilities.

Read more about i-Vertix

Users also considered
HaloPSA logo

HaloPSA brings everything an MSP needs into one location.

learn more
HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

Read more about HaloPSA

Users also considered
ProProfs Help Desk logo

Help desk and ticketing solution for customer service

learn more
ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.

Read more about ProProfs Help Desk

Users also considered
Faddom logo

Real-time dependency mapping made easy.

learn more
Enhance ITSM workflows with real-time topology views for faster incident resolution and safer changes.

Read more about Faddom

Users also considered
Device42 logo

Automated IT infrastructure visualization & management tools

learn more
Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more

Read more about Device42

Users also considered
Proactivanet logo

IT asset management (ITAM) software

learn more
Proactivanet helps businesses manage their IT assets, services, and tasks in a comprehensive way. It is an ITAM/ITSM software that covers 100% of their needs, has gold-level certification from ITIL software scheme, and is certified in 13 PinkVERIFY 2011 processes.

Read more about Proactivanet

Users also considered
Desk Manager logo

We orchestrate deals for great results

learn more
We are a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.

Read more about Desk Manager

Users also considered
Mint Service Desk logo

IT service desk and asset management solution

learn more
Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

Read more about Mint Service Desk

Users also considered
Hipporello Service Desk for Trello logo

Tool that turns Trello Board into a service desk

learn more
Hipporello Service Desk for Trello is a software that connects customers and employees to their support, IT, and business teams by creating Trello cards via online forms and emails.

Read more about Hipporello Service Desk for Trello

Users also considered
Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

learn more
Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

Read more about Neoforce

Users also considered
Rezolve AI logo

Agentic AI platform for enterprise service automation

learn more
Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service management and employee support. It enables conversational support within Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

Read more about Rezolve AI

Users also considered
Wavity Help & Service Desk logo

Help desk and service Solution

learn more
Wavity Help & Service Desk solution helps maintain and operate employee and customer satisfaction. It caters to organizations of all sizes and contains real-time analytics.

Read more about Wavity Help & Service Desk

Users also considered
FixMe.IT logo

Remote Support Software That Always Works

learn more
Remote support software designed for delivering on-demand and unattended support from anywhere in the world.

Read more about FixMe.IT

Users also considered
Naverisk logo

Remote monitoring & management for managed service providers

learn more
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in

Read more about Naverisk

Users also considered
YOUZER logo

IT and SaaS account management & monitoring

learn more
Youzer is an online software that helps companies to manage the IT accounts and assets of their employees

Read more about YOUZER

Users also considered
ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
Yonyx logo

Decision tree driven Interactive guides for customer service

learn more
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.

Read more about Yonyx

Users also considered
Total Network Inventory logo

PC audit and software inventory solution

learn more
Total Network Inventory (TNI) is a solution for handling PC, Mac, Linux, and FreeBSD audit, reporting and software license management.

Read more about Total Network Inventory

Users also considered
Zoho Assist logo

Cloud-based remote support solution

learn more
IT support can use Zoho Assist to offer remote support to customers by connecting to their computers. Supports ticketing integration, chat, file transfer & more

Read more about Zoho Assist

Users also considered
24Cevent logo

On-call incident response when alerts are not enough

learn more
24Cevent complements ITSM processes by focusing on rapid on-call response when incidents require immediate action. While ITSM tools manage tickets, 24Cevent ensures alerts are acknowledged and escalated during incidents that cannot wait.

Read more about 24Cevent

Users also considered
vScope logo

Effortless IT Reporting. Everything in one place.

learn more
vScope is an IT asset management tool that automatically inventories and creates an overview of an organization’s IT information. With vScope IT departments can create powerful reports and analyzes which will ensure a stable and cost efficient delivery of IT.

Read more about vScope

Users also considered
SMART Service Desk logo

Help desk, compliance tracking & IT service management tool

learn more
SMART Service Desk is a help desk software designed to help businesses across various verticals including banking, retail, automobile, oil and gas, manufacturing, pharmaceuticals, and more streamline IT service management and compliance tracking operations. It enables organizations to handle cases, track assets, and enhance customer experience activities via a unified portal.

Read more about SMART Service Desk

Users also considered