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FixMe.IT
5
303
4
80
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote Support Software That Always Works
Table of Contents
FixMe.IT - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
FixMe.IT overview
What is FixMe.IT?
FixMe.IT is a remote support app that enables instant connections between remote computers located anywhere in the world. With FixMe.IT, delivering remote support becomes faster and easier than ever before: the whole connection process is seamlessly fast, which means that any user can easily request and approve remote access to their machine.
While being cost-effective, FixMe.IT does not compromise on functionality and offers a wide range of powerful features, including unattended access, file transfer, multi-session handling, auto reboot & reconnect, multi-monitor navigation, clipboard sharing, instant chat, session reporting & recording, branding, and more.
Built on the latest industry standards, FixMe.IT ensures the highest level of security for its users and allows IT pros to easily and securely resolve technical issues remotely without pre-installing software. What's more, it allows you to access your clients' computers in any environment: whether they are located behind firewalls, proxies or NAT.
Starting price
per month
Pros & Cons
Remote Support
Security and Access Control
Customer Support
Pricing
Mobile Support
FixMe.IT’s user interface
FixMe.IT pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.5
Ease of use
4.8
Customer support
4.7
Reviews sentiment
What do users say about FixMe.IT?
Connecting to a remote machine is as simple as having the remote user log into a website and advise the consultant of a numeric code.
Select to learn more
Who uses FixMe.IT?
Based on 389 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
FixMe.IT's key features
Most critical features, based on insights from FixMe.IT users:
All FixMe.IT features
Features rating:
FixMe.IT alternatives
FixMe.IT
Starting from
39
Per month
TeamViewer ONE
Starting from
24.9
Per month
Zoho Assist
Starting from
480
Per month
AnyDesk
Starting from
22.9
Per month
FixMe.IT pricing
Pricing plans
Pricing details:
User opinions about FixMe.IT price and value
Value for money rating:
To see what individual users think of FixMe.IT's price and value, check out the review snippets below.
Ray D.
President
Patrick W.
Consultant
FixMe.IT integrations (2)
Integrations rated by users
We looked at 389 user reviews to identify which products are mentioned as FixMe.IT integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Deploy the app from our MDM to our end users or Company Portal”
David N.
IT Operations Manager
FixMe.IT customer support
What do users say about FixMe.IT customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of FixMe.IT customer support.
A subset of reviewers highlight that FixMe.IT's customer support is highly responsive and answers questions quickly.
Multiple users appreciate that the support team is patient, efficient, and open to customer recommendations.
A number of users mention difficulty contacting support for Mac users due to lack of platform compatibility.
Certain users report challenges guiding less tech-savvy customers through the support process and software setup.
Support options
Training options
To see what individual users say about FixMe.IT's customer support, check out the review snippets below.
“Anytime I needed assistance the support team is absolutely golden.”
Luke W.
Support Technician
“Compassionate support in a stressful working world, all my questiond replied to and my needs taken care of timeously.”
Patrick W.
Consultant
“This is not very supporting.”
Ravikishore V.
Research Scientist
“It does not support Mac or Android at this time.”
Joe R.
Director of Opertations
