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Desk Manager
5
89
4
15
3
2
2
0
1
0
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Desk Manager - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Desk Manager overview
Based on 106 verified user reviews
What is Desk Manager?
By industry, Desk Manager reviewers are most commonly professionals in information technology and services (42%). The most frequent use case for Desk Manager cited by reviewers is service desk (62% of reviewers).
What are the most popular integrations for Desk Manager?
The Desk Manager integration most frequently cited by reviewers is WhatsApp, a live chat product rated 4.6 out of 5 for its integration with Desk Manager.
Desk Manager’s user interface
Desk Manager reviews
Overall rating
4.8
/5
106
Positive reviews
90
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.90/10
5
4
3
2
1
89
15
2
0
0
Who uses Desk Manager?
Based on 106 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Desk Manager's key features
Most critical features, based on insights from Desk Manager users:
All Desk Manager features
Features rating:
Desk Manager alternatives
Desk Manager
Starting from
No pricing info
Milvus
Starting from
25
/user
Per month
LiveAgent
Starting from
15
/user
Per month
Freshservice
Starting from
19
/user
Per month
Desk Manager pricing
Pricing plans
Pricing details:
Avançado
No pricing info
Pro
No pricing info
User opinions about Desk Manager price and value
Value for money rating:
Desk Manager integrations (9)
Integrations rated by users
We looked at 106 user reviews to identify which products are mentioned as Desk Manager integrations and how users feel about them.
Integration rating: 4.6 (10)
“Control room management of panic alarms”
Marizel J.
General Manager
Integration rating: 4.8 (9)
Integration rating: 4.0 (4)
Integration rating: 4.3 (3)
Integration rating: 5.0 (1)
“This has been helpful in having remote workers, so that people can connect with our staff wherever they are.”
Emmanuel M.
Online Evangelism Innovator
Integration rating: 5.0 (1)
“Integration with 3CX is important because it enables seamless VoIP communication within Freshdesk, allowing agents to make and receive calls directly, track interactions, and improve overall customer support efficiency.”
Martin A.
Snr Technical Product Support Engr
Desk Manager support options
Typical customers
Platforms supported
Support options
Training options
Desk Manager FAQs
Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management. With more than ten years of experience in the market and more than 500 active customers on various business fronts, the company provides its customers with automation, simplification and facilitation of the management of their calls and activities. The solution, which has a suite with 12 multifunctional applications in a single application, guarantees less time answering calls for more time achieving results. Accelerated by Endeavor, Desk Manager has big names in the market in its cases, such as Eurofarma, Porsche, Cobasi, Komatsu, Unisys and Dia Supermercados.
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