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HaloPSA Logo

HaloPSA brings everything an MSP needs into one location.

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HaloPSA - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

HaloPSA overview

What is HaloPSA?

HaloPSA is a single, all-inclusive solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

With an integrated PSA platform you will experience features such as time-tracking and billing, advanced reporting, asset management, remote access, seamless integrations, automation tools and more. Tailored to your requirements with an intuitive UI, you can remedy your client issues with an unlimited PSA solution.

Starting price

119per user /
per month

Alternatives

with better value for money


Pros & Cons

Customer Support

Integrations

Ease of Use

HaloPSA’s user interface

Ease of use rating:

HaloPSA pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(5)
5(31)

What do users say about HaloPSA?

It is highly customizable, easy to use, has great customer support and we can outline our processes directly inside the tool.

Select to learn more


Who uses HaloPSA?

Based on 36 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Computer & Network Security
Real Estate
Accounting
Others

Use cases

Managed Service Providers (MSP)
Help Desk
Customer Service
Consulting
Professional Services

HaloPSA's key features

Most critical features, based on insights from HaloPSA users:

Alerts/Escalation
Reporting/Analytics
Collaboration tools
Self service portal
Access controls/permissions
Service level agreement (sla) management
Automated routing

All HaloPSA features

Features rating:

Access controls/permissions
Accounting integration
Active directory integration
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
Anti virus
API
Approval process control
Asset lifecycle management
Audit trail
Automated routing
Backup and recovery
Billable items tracking
Billing & invoicing
Calendar management
Call center management
Change management
Chat/Messaging
Client portal
Collaboration tools
Compliance management
Configurable workflow
Configuration management
Contract/License management
CRM
Customer database
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Dashboard
Data import/export
Document management
Document storage
Drag & drop
Email management
Event logs
Expense tracking
Forecasting
Gantt/Timeline view
Help desk management
Incident management
Interaction tracking
Inventory management
Invoice management
Issue management
IT asset tracking
Knowledge base management
Live chat
Maintenance scheduling
Monitoring
Multi-Channel communication
Multiple projects
Patch management
Performance metrics
Policy management
Portfolio management
Prioritization
Problem management
Progress tracking
Projections
Project management
Project planning
Project templates
Project time tracking
Project tracking
Project workflow
Proposal generation
Queue management
Quotes/Estimates
Real-Time analytics
Real-Time chat
Real-Time data
Real-Time monitoring
Real-Time reporting
Real-Time updates
Remote access/control
Remote monitoring & management
Reporting/Analytics
Reporting & statistics
Resource allocation & planning
Resource management
Scheduling
Self service portal
Server monitoring
Service level agreement (sla) management
Social media integration
Status tracking
Support ticket management
Support ticket tracking
Surveys & feedback
Task management
Task Planning
Task progress tracking
Task scheduling
Third-Party integrations
Ticket management
Time & expense tracking
Timesheet management
Workflow management

HaloPSA alternatives

HaloPSA logo

Starting from

119

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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N-central logo
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1.75

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
N-sight RMM logo
visit website

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99

Per month

Free trial
Free version
Ease of Use
Features
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Customer Support
Cove Data Protection logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

HaloPSA pricing

Value for money rating:

Starting from

119

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about HaloPSA price and value

Value for money rating:

To see what individual users think of HaloPSA's price and value, check out the review snippets below.

“It is highly customizable, easy to use, has great customer support and we can outline our processes directly inside the tool.”
TB

Tyler B.

Tier Two Technician

“Integrates well with multiple application as IT Glue, Ninja Huntress.”
BA

Broderick A.

CEO

HaloPSA integrations (23)

Integrations rated by users

We looked at 36 user reviews to identify which products are mentioned as HaloPSA integrations and how users feel about them.

NinjaOne logo
NinjaOne

Integration rating: 5.0 (5)

Integration rating: 4.7 (3)

N-central logo
N-central

Integration rating: 5.0 (3)

It is important for customer service.

RR

Ruben R.

IT Manager

Integration rating: 5.0 (3)

drafting documents, letters and statements.

YN

Yu N.

Director

Hudu logo
Hudu

Integration rating: 5.0 (3)

helps us keep our documentation up to date with minimal intervention

We've been able to use the integration to sync clients in Syncro to Hudu without having to recreate the wheel in Hudu.

DT

Diego T.

Senior IT technician

1/2
Xero logo
Xero

Integration rating: 4.0 (2)

export to Xero for accouting purpose.

YN

Yu N.

Director

HaloPSA support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Videos
In Person
Documentation
Webinars

HaloPSA FAQs

Related categories