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Knowledge Base Software with Feedback Management (2026) - Page 5

Last updated: April 2026

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111 software options

PaceKB logo

Online knowledge base software

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PaceKB is a knowledge base solution that offers enterprise level features for your business such as sub-user support with audit log tracking for those who want to collaborate with multiple users in their business.

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BoldDesk logo

Customer Service Software, Help Desk Software.

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BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

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illumin logo

Shine light on the value of your research with illumin!

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Bring your research to life with illumin! This powerful, automated tool allows you to easily track and manage all aspects of your research. With illumin, you can maximize the value of your research and make it shine!

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Hogado logo

Customized platform for a seamless employee experience

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With Hogado, the workday becomes a breeze. The platform provides a seamless integration of new team members and effective team communication.

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MindTouch logo

The Customer-First Knowledge Management Platform

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MindTouch is a leading provider of enterprise-grade, AI-powered knowledge management solutions that help mid-size to large organizations improve self-service, enhance agent assistance and increase customer lifetime value.

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eGain AI Knowledge Hub logo
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#1 Knowledge Management System - Top-rated by Gartner

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eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

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Cobbai logo
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AI agents for customer service

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Cobbai integrates with knowledge bases to deliver precise, AI-driven responses and empower both customers and support teams.

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Pilot logo
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Transform Google Drive into an AI-powered knowledge base

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Pilot.io transforms your team’s Google Workspace into an AI-powered knowledge hub, integrating external links and documents from 1800+ apps. Get instant answers via Ask AI in Slack and effortlessly organize learning materials with playlists. Foster knowledge-sharing and transparency with Pilot.io.

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DRUID logo
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Enhance user experience with DRUID conversational AI

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DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

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Selvo logo
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Help center software with flat-rate pricing

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Selvo is help center software designed for SaaS teams to create self-service support resources. The platform includes features such as article creation and organization, full-text search functionality, custom domain support, professional templates, and an embeddable widget for integration into applications or websites. It offers analytics to track customer search behavior and article performance, along with custom CSS options for appearance customization.

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Help.center logo
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AI-powered knowledge base & chatbot for support

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Help.center is an AI-powered knowledge base and chatbot platform that lets businesses create branded help portals, answer questions instantly, and reduce support tickets. With multilingual support, SEO optimization, and real-time analytics, it delivers streamlined self-service.

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