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Knowledge Base Software - Page 5

Last updated: April 2026

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268 software options

Brightspot logo

Brightspot

Content management solution for global brands

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Brightspot offers a content management solution to global brands that allows them to manage and launch digital content experiences across various devices. The platform provides a customizable interface that can accommodate specific content, display, and workflow requirements thereby allowing customers to tailor their digital solutions to suit their business needs.

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Apptivo logo

Apptivo

CRM solution for managing customer accounts

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Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact information, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as contacts or opportunities.

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Trace logo

Trace

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Comprehensive process documentation platform

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Tracework AI enables users to create instant how-to software guides with step-by-step on-screen overlays that require no Chrome extension. The platform streamlines workflows for Customer Success, HR, and IT teams through efficient process documentation, quick coworker guidance, and simplified onboarding procedures for both customers and new hires.

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Hogado logo

Hogado

Customized platform for a seamless employee experience

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With Hogado, the workday becomes a breeze. The platform provides a seamless integration of new team members and effective team communication.

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FreeScout logo

FreeScout

Open-source help desk and shared mailbox software

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FreeScout is an open source help desk and shared inbox software built with PHP that can be deployed on a shared hosting server. It offers various features, including support agents, ticket management, multiple mailboxes, and more.

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KnowledgeBase logo

KnowledgeBase

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Guide and educate customers

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KnowledgeBase is customer service software for building a comprehensive help center, providing frictionless customer support and self-service round the clock.

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Dynamics 365 logo

Dynamics 365

ERP and CRM applications from Microsoft

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Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

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SwipeGuide logo

SwipeGuide

CPG & Industrial Manufacturing

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Instructional how-to meets frontline know-how. Simplify the way people work and learn at the frontline.

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Maximizer CRM logo

Maximizer CRM

Customer relationship and lead management solution

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Maximizer CRM is a lead management solution designed specifically for the unique challenges that sales teams and managers face. Teams can monitor and achieve revenue targets while effectively tracking activities and evaluating team effectiveness, all from one centralized command center.

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Verint Knowledge Management logo

Verint Knowledge Management

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Artificial intelligence-enabled knowledge management system

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Verint® Knowledge Management™ is an artificial intelligence (AI)-enabled software designed to help businesses create knowledge bases and interact with clients via a unified platform. It enables professionals to automate workflows, manage digital content, and resolve customers’ queries.

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UKG HR Service Delivery logo

UKG HR Service Delivery

Cloud-based human resource (HR) management software

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PeopleDoc is a cloud-based human resource (HR) management software that enables businesses to manage administrative workflows and facilitate employee onboarding processes. The advanced analytics module allows supervisors to monitor key performance indicators (KPI) on a dashboard.

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Bloomfire logo

Bloomfire

Knowledge sharing & insights platform

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Bloomfire is an AI-powered knowledge management platform, unifying information access, collaboration, and actionable insights.

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Cayzu logo

Cayzu

Cloud Based Ticket Management & Help Desk Software

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Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

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Agile CRM logo

Agile CRM

Sales and marketing CRM for growing businesses

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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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Enghouse eKMS logo

Enghouse eKMS

Internal & external knowledge base and forum management

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SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. Search engine, internal/external kb moderator tools, workflows, ticketing, custom forms, editor, article templates and snippets, statistics reporting, drafts and much more.

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Yonyx logo

Yonyx

Decision tree driven Interactive guides for customer service

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Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system. Yonyx guides help improve CSAT & First Call Resolution, while reducing average handle time & deflecting calls

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Fluid Topics logo

Fluid Topics

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#1 Enterprise Knowledge Platform and Documentation Software

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Fluid Topics' Enterprise Knowledge Platform consolidates all your product content—manuals, API docs, and support articles—into a single, unified source of personalized information, accessible wherever your customers are: on your knowledge base site, help desk, or directly within your product.

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Logycore logo

Logycore

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Internal knowledge base

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"Logycore is a simple wiki for SMB's, giving teams a knowledge base to work better. It has easy access controls, real-time edits, fast search, and centralized docs.




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Kapture CX logo

Kapture CX

Cloud-based CRM solution for businesses of all sizes

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Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location.

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karmaCRM logo

karmaCRM

Small business CRM software

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karmaCRM is a customizable CRM tool for small businesses to engage with customers and keep track of the leads that their teams follow.

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Manual.to logo

Manual.to

Turn your best know-how into your standard practice.

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Tired of knowledge bases your frontline ignores? Replace unused wikis and outdated binders with a mobile-first knowledge base they'll actually use. Create visual, searchable articles in minutes. Put a single source of truth for all your SOPs and guides directly in your team's pocket.

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FLG logo

FLG

The best solution for first time CRM adopters.

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FLG is a UK–based lead management CRM system designed with simplicity, power, and ease of use in mind. It comes with a free trial, lite and professional packages. FLG offers everything you need to manage 100,000s of leads, helping automate workflows and schedule appointments.

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Unleash logo

Unleash

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Enterprise search tool for anything on the cloud

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Unleash provides a Google-like search solution that enables everyone in the organization to find every piece of information in one spot.

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TheBrain logo

TheBrain

Organize, Visualize and Share Knowledge.

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TheBrain enables you to connect ideas, data, and projects the way you think. Combined with powerful note-taking, AI and search features, users can easily organize large data sets and gain instant access to all relevant information to streamline decision-making and foster innovation.

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Tango logo

Tango

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Turn any process into a step-by-step guide in seconds.

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Tango is a workflow documentation and digital adoption platform that turns any process into a polished, step-by-step guide. Automatically captured, perfectly formatted, and ready to share. Teams reduce support tickets, onboard faster, standardize SOPs, and ensure processes actually get followed.

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