getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Knowledge Base Software for Freelancers (2026)

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


115 software options

Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

learn more
Salesforce Sales Cloud is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

Read more about Salesforce Sales Cloud

Users also considered
Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

learn more
Connecteam is available for Freelancers and offers the following support options: Chat, Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
monday.com is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

Read more about monday.com

Users also considered
Dynamics 365 logo

ERP and CRM applications from Microsoft

learn more
Dynamics 365 is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

Read more about Dynamics 365

Users also considered
Confluence logo

Remote team collaboration and knowledge workspace

learn more
Confluence is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about Confluence

Users also considered
Freshdesk logo

Online helpdesk system and customer service software

learn more
Freshdesk is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Freshdesk

Users also considered
Zendesk Suite logo

AI powered customer service across all channels

learn more
Zendesk Suite is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

Read more about Zendesk Suite

Users also considered
LiveAgent logo
Category Leaders

Multichannel Help Desk Solution with Powerful AI Features

learn more
LiveAgent is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

Read more about LiveAgent

Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

learn more
Zoho Desk is available for Freelancers and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Zoho Desk

Users also considered
Guru logo
Category Leaders

Connect all company knowledge. Access it everywhere. Build t

learn more
Guru is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat.

Read more about Guru

Users also considered
Intercom logo

AI-powered customer service with helpdesk

learn more
Intercom is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat.

Read more about Intercom

Users also considered
Aha! logo

Platform for strategic product roadmapping

learn more
Aha! is available for Freelancers and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

Read more about Aha!

Users also considered
Salesforce Service Cloud logo

AI powered customer service management platform

learn more
Salesforce Service Cloud is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about Salesforce Service Cloud

Users also considered
JIRA Service Management logo

IT service platform for unified support

learn more
JIRA Service Management is available for Freelancers and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about JIRA Service Management

Users also considered
Freshservice logo

A complete IT service management (ITSM) tool for business

learn more
Freshservice is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support.

Read more about Freshservice

Users also considered
Odoo  logo

All-in-one open-source business software

learn more
Odoo is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support.

Read more about Odoo

Users also considered
Flowlu logo
Category Leaders

Work automation and team collaboration in one platform.

learn more
Flowlu is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

Read more about Flowlu

Users also considered
360Learning logo

AI-powered learning platform

learn more
360Learning is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

Read more about 360Learning

Users also considered
Apptivo logo
Category Leaders

CRM solution for managing customer accounts

learn more
Apptivo is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base.

Read more about Apptivo

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Bitrix24

Users also considered
IT Glue logo

Track, find and know everything in under 30 seconds.

learn more
IT Glue is available for Freelancers and offers the following support options: Phone Support, Chat, Knowledge Base, Email/Help Desk.

Read more about IT Glue

Users also considered
Clari Copilot logo
Category Leaders

Conversation intelligence tool for growing sales teams

learn more
Clari Copilot is available for Freelancers and offers the following support options: Chat, FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, 24/7 (Live rep).

Read more about Clari Copilot

Users also considered
Veloxy logo

AI-enabled sales enablement platform for Salesforce

learn more
Veloxy is available for Freelancers and offers the following support options: Chat, Knowledge Base, Email/Help Desk, Phone Support.

Read more about Veloxy

Users also considered
Document360 logo
Category Leaders

AI-powered knowledge base and documentation software

learn more
Document360 is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

Read more about Document360

Users also considered
HelpCrunch logo

Customer Communication tool for support, marketing & sales

learn more
HelpCrunch is available for Freelancers and offers the following support options: Chat, Email/Help Desk, Knowledge Base, FAQs/Forum.

Read more about HelpCrunch

Users also considered