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Service Desk Software - Page 3

Last updated: April 2026

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75 software options

tele-LOOK logo

See & Solve Instantly. Live-Video Support. Starting at 0€

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Efficient live video support for service teams. Solve technical issues remotely via browser & screensharing. No app required. Reduce travel costs and boost customer satisfaction. Start now with the permanently free 0 Euro Basic Version.

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AzureDesk logo

Help desk software for SMBs

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AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.

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TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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OTRS logo

Helpdesk software for customer service management teams

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OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

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Summit logo

The future of IT service management begins with AI.

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SymphonyAI Summit transforms the way enterprises work by offering consumer-grade, responsive digital workflows empowering employees with an anytime, anywhere service experience.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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Sunrise ITSM logo

Revolutionise your ITSM with our service desk software.

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With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely.

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TOPdesk logo

The service management platform that makes service happen

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TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house people are here to help.

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SapphireIMS logo

Cloud-based and on-premise IT service management suite

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SapphireIMS is a cloud-based and on-premise IT service management suite designed to help businesses manage operations across service desks, asset lifecycles, compliance and inventory control, IT automation, and more.

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Spiceworks Cloud Help Desk logo

Server and website monitoring software

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Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!

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TeamDynamix logo

IT service management platform

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TeamDynamix ITSM & PPM solutions are designed to provide organizations with the tools and methodology required to streamline IT and enterprise service management processes, procedures, and tasks.

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Tempo Timesheets logo

Software for managing time tracking in Jira.

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Timesheets by Tempo is a time tracking software in Jira which enables teams to track time online, and collect reliable data for reporting, invoicing, accounting, and more. The app gives users the flexibility to track time on-the-go via iOS and Android smartphone devices.

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ky2help logo

IT service management software

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ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box.

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Autotask PSA logo

IT Business Management Software Platform

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Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 #1 FREE service desk (helpdesk) solution. Used by 12 million companies. Cloud, mobile, open source editions.

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ChangeGear logo

Comprehensive change and service management.

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ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

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Track-It! logo

Help desk and asset management

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Track-It! is a help desk software and asset management application designed to help small to medium sized companies automate and streamline their Help Desk and Asset Management operations. . Track-It! integrates with key areas of your business model so you can manage multiple business operations and support processes all at once from the one centralized system.

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ManageEngine ServiceDesk Plus MSP logo

Web-based IT service management software

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ManageEngine ServiceDesk Plus MSP is a web-based IT service management software designed to help businesses handle help desk, reporting, service catalogs, asset tracking, and other operations from within a unified platform.

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HEINZELMANN logo

Issue tracking software for the IT sector

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HEINZELMANN is an issue tracking software designed to help businesses track computer hardware and software inventories, licenses, and orders. Administrators can capture, maintain, and administer critical information about assets such as health status in real-time.

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MSP Manager logo

Boost your business

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MSP Manager is web-based help desk and billing software to help you run your IT service business with maximum efficiency.

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Electric AI logo

IT management software for managed software providers (MSP)

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Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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EV Service Manager logo

IT service management solution for businesses of all sizes

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EV Service Manager, by EasyVista, is a cloud-based IT service management (ITSM) solution, which assists organizations of all sizes with incident tracking and task management. Key features include trend analysis, request fulfillment, financial management, and reporting.

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KIX logo
(0)

Cloud-based ITSM software

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KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

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Jack Project logo
(0)

Project management solution

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Jack Project is a software solution for task management, communication, collaboration, knowledge management, and document management. It provides features for managing tasks, projects, documents, and knowledge in one application across departments and company boundaries.

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