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TeamDynamix

IT service management platform

Table of Contents

Is this product right for your business?

Find out with a

TeamDynamix - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

TeamDynamix overview

What is TeamDynamix?

TeamDynamix ITSM & PPM solutions are designed to provide organizations with the tools and methodology required to streamline IT and enterprise service management processes, procedures, and tasks.

The product includes five modules including service desk, knowledge management, configuration management, asset management, and master data management. Each module is fully customizable and can be deployed according to enterprise requirements. TeamDynamix ITSM & PPM allow users to build service catalogs, track the status of incidents, change request tickets, manage project portfolios, and schedule releases.

Starting price

Alternatives

with better value for money

Pros & Cons

User Interface

Customization

Customer Support

Ticket Management

Asset Management

TeamDynamix’s user interface

Ease of use rating:

4.4

(150)

TeamDynamix pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(2)

3-4(77)

5(71)

What do users say about TeamDynamix?

It seems like it does not have key functionality that technicians need to manage their tickets and workloads, like calendaring (ability to schedule a meeting or time on a ticket) and it shows on your TDX Calendar, nor does it sync with your Outlook calendar.

Select to learn more

Who uses TeamDynamix?

Based on 150 verified user reviews.

Company size

Enterprises

Midsize Businesses

Small Businesses

Top industries

Higher Education

Education Management

Government Administration

Consumer Goods

Others

Use cases

ITSM

Help Desk

Project Management

Service Desk

IT Asset Management

TeamDynamix's key features

Most critical features, based on insights from TeamDynamix users:

Support ticket management

4.4

(22)

Knowledge base management

3.9

(8)

Alerts/Notifications

4.6

(7)

Service catalog

5.0

(4)

Access controls/permissions

3.5

(4)

Activity tracking

4.5

(2)

Alerts/Escalation

3.9

(36)

Configuration management

3.8

(5)

Service level agreement (sla) management

4.3

(6)

Contract/License management

4.0

(2)

All TeamDynamix features

Features rating:

4.1

(150)

Access controls/permissions

3.5

(4)

Active directory integration

(0)

Activity dashboard

5.0

(1)

Activity tracking

4.5

(2)

Agile methodologies

(0)

Alerts/Escalation

3.9

(36)

Alerts/Notifications

4.6

(7)

API

4.2

(5)

Approval process control

1.0

(1)

Asset lifecycle management

5.0

(2)

Asset tracking

4.3

(24)

Audit management

3.7

(3)

Automated routing

4.3

(23)

Availability management

(0)

Barcoding/RFID

(0)

Budget management

1.0

(1)

Business process automation

5.0

(1)

Capacity management

(0)

Change management

3.2

(5)

Chatbot

(0)

Chat/Messaging

(0)

Client portal

4.7

(6)

Collaboration tools

3.4

(17)

Configurable workflow

(0)

Configuration management

3.8

(5)

Contract/License management

4.0

(2)

Cost-to-Completion tracking

2.0

(1)

Customer support

(0)

Customizable branding

(0)

Customizable fields

4.0

(8)

Customizable forms

(0)

Customizable reports

(0)

Customizable templates

3.8

(5)

Dashboard creation

(0)

Data management

(0)

Document storage

5.0

(1)

Drag & drop

4.8

(4)

Email management

4.1

(38)

ERP integration

(0)

ETL

(0)

File sharing

3.4

(5)

For it project management

(0)

Forms automation

(0)

Gantt/Timeline view

3.2

(6)

Help desk management

4.0

(4)

Idea management

1.5

(2)

Incident management

4.4

(33)

Integrations management

4.0

(1)

Inventory management

4.1

(7)

Issue management

3.5

(4)

IT asset management

3.9

(14)

IT asset tracking

5.0

(1)

Kanban board

2.8

(4)

Knowledge base management

3.9

(8)

Knowledge management

(0)

Location tracking

(0)

Macros/Templated responses

3.7

(15)

Milestone tracking

(0)

Monitoring

(0)

Multi-Channel communication

(0)

No-Code

(0)

Percent-Complete tracking

2.8

(4)

Portfolio management

4.0

(2)

Prioritization

3.9

(15)

Problem management

3.6

(8)

Process modeling & designing

(0)

Project management

(0)

Project planning/scheduling

3.9

(41)

Project tracking

5.0

(1)

Real-Time chat

(0)

Release management

(0)

Reporting/Analytics

3.3

(14)

Reporting/Project tracking

3.8

(32)

Reporting & statistics

4.2

(5)

Resource management

2.7

(3)

Risk management

(0)

Role-Based permissions

(0)

Rules-Based workflow

5.0

(1)

Self service portal

4.3

(14)

Service catalog

5.0

(4)

Service level agreement (sla) management

4.3

(6)

Support ticket management

4.4

(22)

Support ticket tracking

5.0

(1)

Surveys & feedback

(0)

Tagging

(0)

Task management

4.0

(53)

Task progress tracking

4.5

(10)

Testing/QA management

(0)

Third-Party integrations

3.7

(3)

Ticket management

4.4

(74)

Time & expense tracking

3.4

(12)

Traditional methodologies

(0)

Workflow configuration

4.2

(22)

Workflow management

5.0

(4)

TeamDynamix alternatives

TeamDynamix

4.4

(150)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.2

Features

4.1

Value for Money

4.3

Customer Support

4.5

Clockify

4.8

(9.2K)

learn more

Starting from

4.99

/user

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.7

Customer Support

4.6

Jira

4.4

(15.3K)

visit website

Starting from

7.91

/user

Per month

Free trial

Free version

Ease of Use

4.1

Features

4.4

Value for Money

4.3

Customer Support

4.2

Asana

4.5

(13.5K)

visit website

Starting from

10.99

/user

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.4

Customer Support

4.3

TeamDynamix pricing

Value for money rating:

4.3

(150)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about TeamDynamix price and value

Value for money rating:

4.3

(150)

To see what individual users think of TeamDynamix's price and value, check out the review snippets below.

“All tickets come into the "Service Desk" and you need to use an automation rule to get it to the right IT team, instead of having something like a "service board" to automatically direct tickets submitted with that request form to. ”

Paula R.

IT Service Desk and Operations Manager

“For example, I can see "locations" in the admin tool, but can't edit them there; I actually have to go to the Asset Management (or CI/Asset) module and go to locations in TDNext in order to edit "locations". ”

Paula R.

IT Service Desk and Operations Manager

TeamDynamix integrations (6)

Integrations rated by users

We looked at 150 user reviews to identify which products are mentioned as TeamDynamix integrations and how users feel about them.

Microsoft Teams

Integration rating: 4.0 (6)

TeamDynamix iPaaS

Integration rating: 5.0 (2)

“We've just started to dive into iPaaS, but this software has some amazing features that we can't wait to explore more.”

Robert C.

IT Project Manager

Workday HCM

Integration rating: 5.0 (2)

“This has allowed us to implement the text feature when an employee receives a gift. This also allows our administrators of each workspace to send GCs more easily since they can just type a name and do not need to look up each person's email address.”

HAYLEY M.

Manager, Supply Chain Employee Enablement