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Text Mining Software

Last updated: April 2026

59 software options

Enterpret logo

Machine learning customer feedback analytics platform

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Enterpret is a platform for analytics on natural language. With itsl machine learning algorithms and API-first design, it offers customers actionable insights from customer feedback.

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Amenity Analytics logo

Natural language processing software for the finance sector

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Amenity Analytics is a natural language processing software designed to help businesses in the finance and insurance sector transform data into actionable insights. It offers a key drivers module, which enables administrators to identify emerging risks and analyze the company's health.

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iFinder logo

AI-based enterprise search platform

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iFinder is an enterprise search application tool that helps businesses process information quickly and utilize received insights to facilitate decision-making processes. Professionals can search for important information and documents and intelligently enhance this data using AI methods.

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AlphaSense logo

AI-enabled market intelligence platform

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AlphaSense is a market intelligence platform leveraging the power of AI to help users extract insights from a universe of public and private content – including company filings, event transcripts, expert call transcripts, news, trade journals, and equity research.

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Lumoa logo

Go from customer feedback to action without the guesswork.

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Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

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MonkeyLearn logo

Text analysis with machine learning

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MonkeyLearn is a cloud-based text analytics solution that extracts data from emails, surveys, tweets, or any text and turns it into custom visualizations. The platform provides insights and workflow automations for support, product, customer experience (CX), and development teams.

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Zonka Feedback logo

Turn feedback into intelligence, action, and growth

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Zonka Feedback is an AI-powered Customer Feedback & Intelligence platform to collect, analyze, and act on customer feedback—improving experiences, boosting loyalty, and driving business growth.

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Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

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Intelligent CX Analytics to understand why your NPS drops

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licili logo

AI-powered text analysis tool for customer feedback

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licili is an AI-powered text analysis tool that maximizes the value of customer feedback. It features advanced analyses like topic, driver, context, sentiment, and relevance to deeply understand customer preferences. With an intuitive interface and seamless integrations, Licili is essential for enhancing customer satisfaction, solidifying market presence, and fostering product innovation.

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Deep Talk logo

Customer and employee feedback analysis platform

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Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.

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DiscoverText logo

Collaborative text analytics for academics, companies & govt

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DiscoverText supports advanced search, metadata filtering, de-duplication, clustering, human coding, and the development of custom machine-learning classifiers.

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PromptCloud logo

Fully-managed web scraping service.

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PromptCloud is a leading web scraping solution providing clean data, quality service, managed infrastructure support and unrivaled domain expertise.

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FutureAnalytica logo

Achieve visible ROI in weeks, not in years!

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An automated no-code AI platform that enables end-to-end data science and AI for the organization and provides value across different departments

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HumanFirst logo

NLP solution for analyzing natural language data via prompts

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HumanFirst is a natural language processing (NLP) solution that helps transform natural language data into business insights and artificial intelligence (AI) training data.

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Patent Monitor logo

Patent classification with NLP and ML technologies

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Patent Monitor is a SaaS solution for classifying and filtering large numbers of patents. By using a unique combination of NLP and Machine Learning, Patent Monitor can reduce manual workloads by around 80% and can reproduce your expert's classification behavior.

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SimpleX logo

Generative AI: A Revolution… Except for Your Surveys!

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Generic AI fails at survey analysis. SimpleDecisions clusters, quantifies & delivers real insights—no fluff, just actionable data. Try it now!

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Keatext logo

Your most impactful improvements start here.

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Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

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Gavagai logo

Text mining system for analyzing unstructured business data

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Text mining is the process of extracting information from text. A range of terms is common in the industry, such as text mining and information mining. The analysis processes build on techniques from Natural Language Processing, Computational Linguistics and Data Science.

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Caseboard logo

A software solution for database integration and analysis

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Caseboard is a Portuguese-language database integration platform that uses various features, such as complex network and relationship analysis functions, to investigate and combat fraud in phone calls, business and banking transactions, tax information, and more.

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Akio.CX logo

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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Mozenda logo

The Experts In Web Data Scraping & Automation

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Capture web data, automate processes and scale. Trusted by thousands of businesses and over 30% of the global Fortune 500 companies. Free phone support.

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Thematic logo

AI-powered customer feedback analysis

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Thematic unlocks rich insights from unstructured feedback to help you build better products, reduce churn and drive growth. Without coding.

Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.

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Accern logo

No-Code NLP

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The Accern NoCodeNLP Platform empowers citizen data scientists to extract insights from unstructured data.

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Kimola Cognitive logo

Market research & customer insights platform

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Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.

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InMoment logo

Customer and employee experience management software

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InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.

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