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Mozenda
The Experts In Web Data Scraping & Automation
(19)
Capture web data, automate processes and scale. Trusted by thousands of businesses and over 30% of the global Fortune 500 companies. Free phone & email support.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
No pricing info
Value for money
4.0
/5
29
Starting from
No pricing info
Value for money contenders
Functionality
4.4
/5
29
Total features
16
5 categories
Functionality contenders
Overall Rating
4.4
/5
29
Positive reviews
20
4
3
0
2
Overall rating contenders
Geoffrey L.
Market Research, 11-50 employees
Used weekly for less than 6 months
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I had a problem where I was manually checking changes to a saved search through Linkedin sales navigator. Through the use of this product and another, I was able to automate that process and save time and clicks to obtain the same information in a google sheet.
It's point and click, so if you don't enjoy that, it could be tedious. Although, the amount of time saved did make it worth it.
Laurie K.
Computer Software, 51-200 employees
Used daily for 2+ years
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Mozenda is a great platform for creating webscrapes with assistance from the agent builder. Although the documentation could be better, I find that if I do have any questions, Mozenda support responds quickly and knowledgeably. The problem with the documentation is really just that it's hard to find how to do more advanced things. Often the information is somewhere in a recording of a webinar,...
Superb customer support API can do everything I want it to, and more. Agent builder is fairly easy to learn to use Saves time hand-coding web scrapes
Complex scraping requirements are harder to achieve Sometimes difficult to find relevant documentation Inevitably requires some understanding of programming to use effectively
Brian G.
Computer Software, 10,001+ employees
Used daily for 2+ years
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Good product and customer support. Terrible unethical management and sales methods.
The product is easy to use and the actual response from Customer Support is great.
I have been a customer for almost 10 years. Mozenda, intentionally, does not stop processes or provide features that would allow agents to stop running if they get stuck in a loop. This is a method that Mozenda uses to get you to use all of your credits and have to pay for more agents. I like the product. But, their unethical stealing of your money and management is why I moved after almost 10 years. Would NOT recommend.
Jon P.
Automotive, 11-50 employees
Used monthly for 1-2 years
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We have used Mozenda to pull in data about potential customers as well as get data on what competitors are doing. Mozenda makes almost any kind of web scraping project simple to do.
I liked how fast it was to get setup and scraping data from sites. I could begin a new project, set the parameters, and it would be done collecting data within a few hours. The data was almost always scraped in the proper format without anything missing. It is easy to use and is only limited to what account plan you are on.
Sometimes it was difficult to get the software to fully understand what I was looking for it to accomplish and would pull in more information than I was looking for. This is probably more user error on not being able to specify properly. I would sometimes only want a specific part of a data field, but would end up getting more than I needed.
Thank you Jon for your stellar review. We work hard to make sure you are able to collect the web data you need in the most efficient way. Reading through your review I noticed your need for pulling specific data and not more than what you need into a data field. This can be accomplished easily through the feature named "Refine Captured Text." Right click on any line item and click there to highlight...
Pete P.
Used weekly for 1-2 years
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Complex web scrapes captured needed data unavailable by 3rd parties without spending beyond our budget. Great marketing tool to develop address, phone, and/or email lists. Their support is awesome but you will use them a lot to get things done.
This tool allowed us to capture data from difficult website areas. It's high-end capabilities and features made obtaining required data possible. Customer support very responsive and knowledgeable.
Hard to use and understand programming terms needed to develop proper scrapes. It is easy to do a basic scrape but once data got complex, support always had to be called in.
Hi Pete, Thank you for being a great customer. And, thank you for your review and the five-star ratings for customer support and functionality. There are 1.8 Billion websites online today and we work hard to make sure that Mozenda can scrape and extract data from the simple to the most complex. For the majority of the websites online, website data can be extracted utilizing our simple point and click interface. We also agree with you that some websites are so complicated that sometimes it requires a phone call to our friendly staff for help setting up the Web Scraping Agents. This is why we offer free phone and email customer support. We also prefer sharing our computer screens in real time so that the communication is seamless. Have an excellent day!