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Mozenda

The Experts In Web Data Scraping & Automation

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Mozenda Pricing, Features, Reviews and Alternatives

Mozenda product overview

What is Mozenda?

Capture web data, automate processes and scale. Trusted by thousands of businesses and over 30% of the global Fortune 500 companies. Free phone & email support.

Key benefits of using Mozenda

Hands down, the best customer support experience you will ever have.

With Mozenda, users can combine collections from multiple data sources into consolidated data feeds.

Mozenda's scheduling, publishing and notification features help automate and manage the entire data collection process.

Complex data tables and name value pair lists are recognized and automatically formatted into rows of data.

Mozenda provides eCommerce professionals with the necessary tools for mining invisible web data.

The solution simplifies the difficult task of handling complex websites with nested categories and troublesome paging structures.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Documentation
Webinars
Live Online
Videos

Mozenda pricing information

Value for money

4.0

/5

29

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Mozenda features

Functionality

4.4

/5

29

Total features

17

5 categories

Most valued features by users

Data Import/Export
API
Multiple Data Sources
Web Data Extraction
Data Aggregation and Publishing
Document Extraction
Pricing Extraction
IP Address Extraction

Mozenda users reviews

Overall Rating

4.4

/5

29

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.32/10
Rating distribution

5

4

3

2

1

20

4

3

0

2

Pros
I have owned my company for 16 years and never did i have the experience as i had with Mozenda. Not only there is always someone to help, but everyone is extremely friendly and truly wants to help.

LL

Luca L.

Ease of use and the ability to have the help desk resolve all issues- quickly.

LL

Luca L.

Through using their software, we were able to collect the data we need to reach top decision makers in record time. Thank you so much Mozenda for your help.
AvatarImg

Lauren R.

Cons
But, their unethical stealing of your money and management is why I moved after almost 10 years.

BG

Brian G.

I definitely don't use it monthly, hence the frustration with having to have a monthly "subscription" to use it. Everyone is going subscription based and its crazy annoying.

WK

Winston K.

I hate that if I cancel my account then any existing page credits I have disappear.

WK

Winston K.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ease of use

Reviewed 4 years ago
Pros

I had a problem where I was manually checking changes to a saved search through Linkedin sales navigator. Through the use of this product and another, I was able to automate that process and save time and clicks to obtain the same information in a google sheet.

Cons

It's point and click, so if you don't enjoy that, it could be tedious. Although, the amount of time saved did make it worth it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Well-supported scraping tool with full API

Reviewed 2 years ago

Mozenda is a great platform for creating webscrapes with assistance from the agent builder. Although the documentation could be better, I find that if I do have any questions, Mozenda support responds quickly and knowledgeably. The problem with the documentation is really just that it's hard to find how to do more advanced things. Often the information is somewhere in a recording of a webinar,...

Pros

Superb customer support API can do everything I want it to, and more. Agent builder is fairly easy to learn to use Saves time hand-coding web scrapes

Cons

Complex scraping requirements are harder to achieve Sometimes difficult to find relevant documentation Inevitably requires some understanding of programming to use effectively

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Intentionally Burns Through Your Money

Reviewed 2 years ago

Good product and customer support. Terrible unethical management and sales methods.

Pros

The product is easy to use and the actual response from Customer Support is great.

Cons

I have been a customer for almost 10 years. Mozenda, intentionally, does not stop processes or provide features that would allow agents to stop running if they get stuck in a loop. This is a method that Mozenda uses to get you to use all of your credits and have to pay for more agents. I like the product. But, their unethical stealing of your money and management is why I moved after almost 10 years. Would NOT recommend.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Mozenda efficiently scrapes and collects data on the web

Reviewed 3 years ago

We have used Mozenda to pull in data about potential customers as well as get data on what competitors are doing. Mozenda makes almost any kind of web scraping project simple to do.

Pros

I liked how fast it was to get setup and scraping data from sites. I could begin a new project, set the parameters, and it would be done collecting data within a few hours. The data was almost always scraped in the proper format without anything missing. It is easy to use and is only limited to what account plan you are on.

Cons

Sometimes it was difficult to get the software to fully understand what I was looking for it to accomplish and would pull in more information than I was looking for. This is probably more user error on not being able to specify properly. I would sometimes only want a specific part of a data field, but would end up getting more than I needed.

Vendor response

Thank you Jon for your stellar review. We work hard to make sure you are able to collect the web data you need in the most efficient way. Reading through your review I noticed your need for pulling specific data and not more than what you need into a data field. This can be accomplished easily through the feature named "Refine Captured Text." Right click on any line item and click there to highlight...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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High-end web scraping tool great for complex scraping

Reviewed 4 years ago

Complex web scrapes captured needed data unavailable by 3rd parties without spending beyond our budget. Great marketing tool to develop address, phone, and/or email lists. Their support is awesome but you will use them a lot to get things done.

Pros

This tool allowed us to capture data from difficult website areas. It's high-end capabilities and features made obtaining required data possible. Customer support very responsive and knowledgeable.

Cons

Hard to use and understand programming terms needed to develop proper scrapes. It is easy to do a basic scrape but once data got complex, support always had to be called in.

Vendor response

Hi Pete, Thank you for being a great customer. And, thank you for your review and the five-star ratings for customer support and functionality. There are 1.8 Billion websites online today and we work hard to make sure that Mozenda can scrape and extract data from the simple to the most complex. For the majority of the websites online, website data can be extracted utilizing our simple point and click interface. We also agree with you that some websites are so complicated that sometimes it requires a phone call to our friendly staff for help setting up the Web Scraping Agents. This is why we offer free phone and email customer support. We also prefer sharing our computer screens in real time so that the communication is seamless. Have an excellent day!

Mozenda FAQs and common questions

Q. What type of pricing plans does Mozenda offer?

Mozenda has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Mozenda?

Mozenda has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Mozenda support?

Mozenda supports the following languages:
English


Q. Does Mozenda offer an API?

Yes, Mozenda has an API available for use.


Q. What other apps does Mozenda integrate with?

Mozenda integrates with the following applications:
Microsoft Word, Microsoft Excel


Q. What level of support does Mozenda offer?

Mozenda offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, Chat

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