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Hotjar vs LiveSession Comparison (2026)

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Hotjar logo

Hotjar

LiveSession  logo

LiveSession

Overview

Understand the "why" behind your numbers. Hotjar is all the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results.

LiveSession: Product analytics but simple. Blend quantitative and qualitative data for better product decisions.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

40

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

65

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

545

5

4

3

2

1

367

160

15

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.6

28

5

4

3

2

1

21

4

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

Pros

“We have gained much better insights about customer behaviour, identifying web friction points, and enhancing lead generation and retention strategies.”
Verified reviewer profile picture

Peter C.

Regional Director of Business Development

“This gives even a beginner a quick idea as to what is and isn’t working on their sight and possible ‘sticking points’. But there is the ability to drill down further.”
OQ

Orion Q.

Head of Marketing

“the most important to me, when launching mvp version of a web based application was: top pages and recordings from them; top console errors; av. session duration; top exit pages (to see when users drop off)”
BJ

Bartosz J.

Head of Technology

Pros

“Good documentation to set it up and the privacy settings for not running the software on certain URLs is nice.”
DC

Dan C.

Principal Software Developer

Cons

“We were disappointed when their pricing model changed to require more investment to cover the same number of domains.”
Verified reviewer profile picture

Sarah F.

Marketing Technologist

“Screen recording is not perfect, many of our dom interactions were not recorded leading to us identify them as bugs.”
BG

Bharat G.

VP, Enginnering

“The cost is way too high to scale up for an enterprise company.”
Verified reviewer profile picture

Sarah F.

Marketing Technologist

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review6 years ago

Key features

  • Total features108
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Alerts/Notifications
  • Annotations
  • Audience Targeting
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Analytics
  • CSAT Survey Structure
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Charting
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Demographic Data
  • Drag & Drop
  • Dynamic Content
  • Element Analytics
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • For Mobile
  • For Websites
  • Funnel Analysis
  • Funnels
  • Geotargeting
  • Heatmaps
  • Integration
  • Integrations
  • Interactive Reports
  • Issue Tracking
  • KPI Monitoring
  • Mobile Survey
  • Moderated Usability Testing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Site Management
  • NPS Survey Structure
  • Negative Feedback Management
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Problem Area Alerts
  • Product Data Management
  • Prototype Creation
  • Qualitative Comparative Analysis
  • Quantitative Metrics
  • Question Branching
  • Question Library
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Activity Recording
  • Scroll Maps
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Session Recording
  • Session Replays
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Software Testing Management
  • Statistical Analysis
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text Analysis
  • Third-Party Integrations
  • Time on Site Tracking
  • Trend Analysis
  • URL Customization
  • Usability Testing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Video Support
  • Video recording/Transcriptions
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Widgets
  • Total features35
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Alerts/Notifications
  • Annotations
  • Audience Targeting
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Analytics
  • CSAT Survey Structure
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Charting
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Demographic Data
  • Drag & Drop
  • Dynamic Content
  • Element Analytics
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • For Mobile
  • For Websites
  • Funnel Analysis
  • Funnels
  • Geotargeting
  • Heatmaps
  • Integration
  • Integrations
  • Interactive Reports
  • Issue Tracking
  • KPI Monitoring
  • Mobile Survey
  • Moderated Usability Testing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Site Management
  • NPS Survey Structure
  • Negative Feedback Management
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Problem Area Alerts
  • Product Data Management
  • Prototype Creation
  • Qualitative Comparative Analysis
  • Quantitative Metrics
  • Question Branching
  • Question Library
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Activity Recording
  • Scroll Maps
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Session Recording
  • Session Replays
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Software Testing Management
  • Statistical Analysis
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text Analysis
  • Third-Party Integrations
  • Time on Site Tracking
  • Trend Analysis
  • URL Customization
  • Usability Testing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Video Support
  • Video recording/Transcriptions
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Widgets

Integrations

  • Total integrations67
  • AB Tasty
  • Aha!
  • Airtable
  • Amplitude
  • Appcues
  • Asana
  • Basecamp
  • BigCommerce
  • ClickFunnels
  • ClickUp
  • Contentsquare
  • Crisp
  • Drift
  • Drip
  • Drupal
  • Firebase
  • Freshdesk
  • Freshpaint
  • Gmail
  • Google Analytics 360
  • Google Drive
  • Help Scout
  • HelpDocs
  • HubSpot CRM
  • HubSpot Content Hub
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • Instapage
  • Jira
  • Joomla
  • Kajabi
  • Kameleoon
  • Kartra
  • Kissmetrics
  • Kit
  • Leadpages
  • Linear
  • LiveChat
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • Miro
  • Mixpanel
  • MySQL
  • Olark
  • Omniconvert
  • OneDrive
  • Pipedrive
  • Podio
  • PrestaShop
  • Productboard
  • QuickSilk
  • RudderStack
  • Salesforce Marketing Cloud Account Engagement
  • Segment
  • Shopify
  • Slack
  • Smartsheet
  • Squarespace
  • Tealium Customer Data Hub
  • Todoist
  • Tray.io
  • Trello
  • Trustpilot
  • Unbounce
  • Webflow
  • Weebly
  • Wix
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk Suite
  • Total integrations11
  • AB Tasty
  • Aha!
  • Airtable
  • Amplitude
  • Appcues
  • Asana
  • Basecamp
  • BigCommerce
  • ClickFunnels
  • ClickUp
  • Contentsquare
  • Crisp
  • Drift
  • Drip
  • Drupal
  • Firebase
  • Freshdesk
  • Freshpaint
  • Gmail
  • Google Analytics 360
  • Google Drive
  • Help Scout
  • HelpDocs
  • HubSpot CRM
  • HubSpot Content Hub
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • Instapage
  • Jira
  • Joomla
  • Kajabi
  • Kameleoon
  • Kartra
  • Kissmetrics
  • Kit
  • Leadpages
  • Linear
  • LiveChat
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • Miro
  • Mixpanel
  • MySQL
  • Olark
  • Omniconvert
  • OneDrive
  • Pipedrive
  • Podio
  • PrestaShop
  • Productboard
  • QuickSilk
  • RudderStack
  • Salesforce Marketing Cloud Account Engagement
  • Segment
  • Shopify
  • Slack
  • Smartsheet
  • Squarespace
  • Tealium Customer Data Hub
  • Todoist
  • Tray.io
  • Trello
  • Trustpilot
  • Unbounce
  • Webflow
  • Weebly
  • Wix
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk Suite