Hotjar vs LiveSession Comparison

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Overview

Hotjar makes it easy to go beyond traditional web analytics & understand what people are really doing on your site.

LiveSession is a cloud-based qualitative analytics solution, which helps businesses perform website analysis with user event...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

239

92

11

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.7

(23)

5

4

3

2

1

17

4

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and professional customer support.
It's a great tool to analyse behavior and understand my users, it's amazing the number of things you can do.
My overall experience has been fantastic. The recordings are top quality and there are plenty of additional features and functions for those who want more.

Pros

LiveSessions was the best in relation to price/quality. The recordings are perfect and the app is loading fast.
Overall I love the UI and find it intuitive. D like it to be more reliable for browser rexordings.
I love that kind of software where I can set everything up and running in 2-3 minutes.

Cons

I haven't encountered any major issues or roadblocks that made my experience with Hotjar unpleasant. No distinct cons, as far as our marketing team is concerned.
It's tough to think of a disadvantage to HotJar or a problem I have with the software. It tracks critical data.
Hotjar is getting sometimes bad reputation. If you mention you're using it on your terms and conditions, some visitors can be affraid by being spied.

Cons

This assists our clients in understanding user trends, and finding out abusive uses of their confidential material on the website.
The thing that is a real deal breaker for me with this software is lack of possibility to watch the session live.
Ve been using this app for over 4 months and haven't seen anything I could be disappointed with.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features9
  • A/B Testing
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Bug Tracking
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Content Filter
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Reporting
  • Customer Profiling
  • Customer Segmentation
  • Customizable Reporting
  • Data Filtering
  • Data Visualization
  • Engagement Analytics
  • Event Tracking
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Heatmap
  • Historical Analysis
  • Issue Tracking
  • Multi-Language
  • Performance Reports
  • Predictive Analytics
  • Real Time Analytics
  • Real Time Reporting
  • Referral Source Tracking
  • Reporting & Statistics
  • Surveys & Feedback
  • Visual Analytics
  • Web Analytics
  • Web Forms
  • Web Traffic Reporting
  • Total features28
  • A/B Testing
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Bug Tracking
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Content Filter
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Reporting
  • Customer Profiling
  • Customer Segmentation
  • Customizable Reporting
  • Data Filtering
  • Data Visualization
  • Engagement Analytics
  • Event Tracking
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Heatmap
  • Historical Analysis
  • Issue Tracking
  • Multi-Language
  • Performance Reports
  • Predictive Analytics
  • Real Time Analytics
  • Real Time Reporting
  • Referral Source Tracking
  • Reporting & Statistics
  • Surveys & Feedback
  • Visual Analytics
  • Web Analytics
  • Web Forms
  • Web Traffic Reporting

Integrations

  • Total integrations29
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Optimizely
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Xero
  • Zapier
  • Zendesk
  • Total integrations12
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Optimizely
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotjar vs. LiveSession

See how Hotjar and LiveSession stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.