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Hotjar vs UXPressia Comparison (2026)
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Good recommendations?
Overview
See how people are really using your site, and uncover insights to make the right changes. With Hotjar's all-in-one digital experience insights platform, you'll get to know your users at every step of their journey, through interviews, behavioral insights, and frequent feedback.
UXPressia is designed to help companies create an exceptional customer experience through the use of customer journey mapping, personas, and impact mapping techniques. Try for free!
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
546
5
4
3
2
1
368
160
15
1
2
- Value for money
- Ease of use
- Features
- Customer support
4.8
80
5
4
3
2
1
65
12
2
0
1
- Value for money
- Ease of use
- Features
- Customer support
Pros
David V.
Lead Developer
Peter C.
Regional Director of Business Development
Samuel P.
PPC Analyst
Pros
Gregg R.
Founder
Andrew C.
Lecturer
Gregg R.
Founder
Cons
Sarah F.
Marketing Technologist
Bharat G.
VP, Enginnering
Sarah F.
Marketing Technologist
Cons
David P.
Instructor
David P.
Instructor
Anna B.
Manager
- Vendor responds to reviews
- Last review9 days ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features97
- A/B Testing
- AI Copilot
- API
- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Annotations
- Audience Targeting
- Behavior Analytics
- Behavior Tracking
- Behavioral Analytics
- Brainstorming
- CSAT Survey Structure
- Campaign Tracking
- Click Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Activity Tracking
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Touchpoints
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Demographic Data
- Drag & Drop
- Dynamic Content
- Element Analytics
- Email Reminders
- Engagement Tracking
- Experience Management
- Feedback Management
- For Mobile
- For Websites
- Funnel Analysis
- Generative AI
- Geotargeting
- Heatmaps
- Interactive Reports
- Issue Tracking
- Map Creation
- Map Sharing
- Mobile Survey
- Moderated Usability Testing
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- NPS Survey Structure
- Performance Metrics
- Personalization
- Problem Area Alerts
- Prototype Creation
- Quantitative Metrics
- Question Branching
- Question Library
- Randomization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Screen Activity Recording
- Scroll Maps
- Search/Filter
- Sentiment Analysis
- Session Recording
- Single Sign On
- Site Intercept Survey
- Skip Logic
- Software Testing Management
- Storyboarding
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Text Analysis
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Usability Testing
- Usage Tracking/Analytics
- User Journeys
- User Research Analysis
- Video Support
- Video recording/Transcriptions
- Visitor Tracking
- Visual Analytics
- Web Traffic Reporting
- Website Analytics
- Widgets
- Total features39
- A/B Testing
- AI Copilot
- API
- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Annotations
- Audience Targeting
- Behavior Analytics
- Behavior Tracking
- Behavioral Analytics
- Brainstorming
- CSAT Survey Structure
- Campaign Tracking
- Click Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Activity Tracking
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Touchpoints
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Demographic Data
- Drag & Drop
- Dynamic Content
- Element Analytics
- Email Reminders
- Engagement Tracking
- Experience Management
- Feedback Management
- For Mobile
- For Websites
- Funnel Analysis
- Generative AI
- Geotargeting
- Heatmaps
- Interactive Reports
- Issue Tracking
- Map Creation
- Map Sharing
- Mobile Survey
- Moderated Usability Testing
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- NPS Survey Structure
- Performance Metrics
- Personalization
- Problem Area Alerts
- Prototype Creation
- Quantitative Metrics
- Question Branching
- Question Library
- Randomization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Screen Activity Recording
- Scroll Maps
- Search/Filter
- Sentiment Analysis
- Session Recording
- Single Sign On
- Site Intercept Survey
- Skip Logic
- Software Testing Management
- Storyboarding
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Text Analysis
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Usability Testing
- Usage Tracking/Analytics
- User Journeys
- User Research Analysis
- Video Support
- Video recording/Transcriptions
- Visitor Tracking
- Visual Analytics
- Web Traffic Reporting
- Website Analytics
- Widgets
Integrations
- Total integrations63
- Aha!
- Airtable
- Amplitude
- Appcues
- Asana
- Azure DevOps
- Basecamp
- BigCommerce
- ClickFunnels
- ClickUp
- Contentsquare
- Drip
- Drupal
- Firebase
- Freshdesk
- Freshpaint
- Google Analytics 360
- HelpDocs
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Instapage
- Jira
- Joomla
- Kajabi
- Kameleoon
- Kartra
- Kissmetrics
- Kit
- Leadpages
- Linear
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Miro
- Mixpanel
- MySQL
- Omniconvert
- Pipedrive
- Podio
- PrestaShop
- Productboard
- QuickSilk
- RudderStack
- Shopify
- Slack
- Smartsheet
- Squarespace
- Tealium Customer Data Hub
- Todoist
- Tray.io
- Trello
- Trustpilot
- Twilio Segment
- Unbounce
- Webflow
- Weebly
- Wingify Experimentation
- Wix
- WooCommerce
- WordPress
- Zapier
- Zendesk Suite
- Total integrations5
- Aha!
- Airtable
- Amplitude
- Appcues
- Asana
- Azure DevOps
- Basecamp
- BigCommerce
- ClickFunnels
- ClickUp
- Contentsquare
- Drip
- Drupal
- Firebase
- Freshdesk
- Freshpaint
- Google Analytics 360
- HelpDocs
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Instapage
- Jira
- Joomla
- Kajabi
- Kameleoon
- Kartra
- Kissmetrics
- Kit
- Leadpages
- Linear
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Miro
- Mixpanel
- MySQL
- Omniconvert
- Pipedrive
- Podio
- PrestaShop
- Productboard
- QuickSilk
- RudderStack
- Shopify
- Slack
- Smartsheet
- Squarespace
- Tealium Customer Data Hub
- Todoist
- Tray.io
- Trello
- Trustpilot
- Twilio Segment
- Unbounce
- Webflow
- Weebly
- Wingify Experimentation
- Wix
- WooCommerce
- WordPress
- Zapier
- Zendesk Suite
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