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Hubble

Reporting, analytics & planning for JD Edwards and Oracle

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(10)

Hubble Reviews

Overall rating

4.5

/5

78

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.18/10

Reviews by rating

Pros and cons

User friendly and great templates. Customer service is always very helpful to resolve any issue we may have.
User friendly and great templates. Customer service is always very helpful to resolve any issue we may have.
We have been using Insight Software since 2007. It has been a tremendous asset and enables us to drill down, prepare our f/s with ease and coconduct our research of outstanding items.
Our organization was considering moving away from our JDE system due to the difficulty in creating reports and poor access to data.
Its hard to say what I don't like about the product or vendor.
Over the past couple of years our organization has struggled to report and utilize the data in our ERP.
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78 reviews

Recommended

JC
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Jesse C.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product with Excellent Customer Service

Reviewed 6 years ago
Pros

The product is great for the non-IT financial software user. When there are questions or issues, we receive A+ customer service from our account representative and others at Hubble.

Cons

We've had some Excel issues when using Hubble on Citrix but other than that we have had no major issues. When we did run into issues, Hubble was available to solve our problem.

GG
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Greg G.

Automotive, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great tool for extracting the data you need from JD Edwards.

Reviewed 7 years ago

Hubble has allowed us to create and run many reports which would previously require IT resources and time to create. In addition, the reports are not a batch process where you have to go to one place to run the report and then another to retrieve it. They are easily exported to Excel. We have used Hubble for creating many exception reports which allows us to identify the transactions or records which have issues and concentrate on correcting these instead of spending hours sifting through data. We have also created integrity reports to compare subsystems such as the item ledger to the general ledger. This has reduced the time close the books at month end.

Pros

The flexibility in filtering, formatting and the ability to create formulas. In addition, there are templates to compare different tables for integrity of the data. It is also easy to export data to Excel or PDF. You can even include a company logo in your PDF reports. The scheduler allows you to setup reports to run at any interval you prefer. These can be e-mailed, saved to a location or both.

Cons

Each users needs a separate license but you can implement the scheduler program to e-mail reports. For example, if you have a person who needs a report once a week you can set this up on the scheduler so the report is e-mailed without having to buy a new license. I do prefer the model of concurrent licenses where all JD Edwards users could use the product but it is limited to a certain amount of users at one time.

CC
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Christina C.

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Overall Rating
  • Value for money
  • Ease of use
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SOFTWARE-CC

Reviewed 7 years ago

It took a little time for me to use it. I am a slow learner. For the most part it did what it was supposed to do.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Christina for your review of Hubble! We appreciate you taking the time and are glad you find the Hubble solution useful for your everyday business needs.

GM
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Gary M.

Used daily for 2+ years

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  • Value for money
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Our organization is very pleased with the product from all aspects.

Reviewed 6 years ago
Pros

The drilldown functionality is very powerful and used throughout our organization. Also we successfully use Hubble to develop our annual budgets and utilize a budget form that was initially developed during our startup/training sessions. Finally, the software support team is second to none!

Cons

There is a specific font feature that resides in the Edition 1 version of Hubble, but it was not carried forward in Edition 2. I'm waiting for the enhancement to be implemented.

MS
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Maybelline S.

Chemicals, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I've used Hubble for over 13 years and it's a great tool.

Reviewed 6 years ago

If we're talking about Hubble, it's a great pop in and get a quick answer tool to use. We can find virtually anything we need at a moment's notice.

Pros

It allows us to slice/dice our data into meaningful reports for various levels of audiences. We can do quick searches to arrive at answers that wouldn't otherwise be as accessible if solely relying on JDE.

Cons

Sometimes it's a bit slow and we've had some minor glitches that we've learned to work around. Other than that, it's a great tool.

ZG
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Zina G.

201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hubble is a stress reducer!

Reviewed 7 years ago

Data that used to take days to get and assemble into presentable form we get in seconds with Hubble. Data is accurate and reliable. Software is very user friendly and customer service is top notch!

Pros

Easy to use, very flexable. Templates are great, but I can also customize my reports any way I need without much time and/or effort.

Cons

None

MC
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Mark C.

Real Estate, 1,001-5,000 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Reporting Software Loaded with Features and Options

Reviewed 6 years ago

Improved reporting, quicker report turnaround and consistency and a more professional look and feel.

Pros

I love being able to design reports that can be used across multiple companies and departments without having to duplicate them over and over. I love all of the formatting abilities that allow us to make the reports easy to read and professional looking. I love how easy it is to export the reports and customize the export options.

Cons

There are some areas of the way the software works that make a small subset of reporting data very difficult to generate, especially in a multi column report. These few reports are very complex to get working properly. Much of this is due to how the system runs and the positives in how it approaches report writing far outweigh this extra work.

CB
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Christy B.

Retail, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We use Hubble to quickly access data and reports from JD Edwards without having to rely on IT.

Reviewed 6 years ago

Easy access to the EOne data so that I can create my own reports.

Pros

I love the ease of use of the software. It is user friendly and intuitive. I also love the quickness in accessing data. Hubble allows me and my team to see tables and fields in JD Edwards.

Cons

No cons were added to this review

HC
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Henly C.

Government Administration, 1,001-5,000 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best customer service in the industry. Very user friendly software.

Reviewed 6 years ago

Best customer service and software that is so intuitive to the users, we rarely have questions on how to create\run reports. A great tool for the users that requires almost no support.

Pros

In 30 years of application support, I've never seen better customer service than that provided by Hubble. The JDE version is so tightly modeled after the look and feel of Enterpriseone, we don't even need to do training when we roll out the software to users. Even the least technical user can be proficient on Hubble in a matter of days. The upgrades are clean and straight forward and we've never had an issue due to an upgrade. Besides resetting passwords, we rarely have issues with Hubble.

Cons

We have a need to produce reports that combine charts, data, and verbiage and currently use another reporting software package to do this. We would like to use Hubble but there's no easy way to do this in a single report that produces the output in the format that we need.

PD
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Paul D.

Used daily for 6-12 months

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Excellent- Has really help us streamline our processes.

Reviewed 6 years ago
Pros

Easy of use is the number one item we like most about this software.. Hubble has allowed us more access to our data faster and quicker, with more detail then we have ever had.

Cons

My least favorite issues I have has nothing to do with Hubble but how as a company we have set up our users. We need more access. Working on that...

Vendor response

Thank you Paul for your review of Hubble. We are excited to hear that your Hubble solution has helped you gain visibility to your data in a more timely manner! Please let me know if I can be of assistance in getting you more user licenses!

MP
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Marianna P.

Used daily for 1-2 years

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  • Value for money
  • Ease of use
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Gives the opportunity to create and run many reports which would previously require IT resources

Reviewed 5 years ago
Pros

User friendly and great templates. Customer service is always very helpful to resolve any issue we may have

Cons

Formatting is pretty average but it can be fixed once in Excel. Need to be update this kind of features, so as to no use excel to finalize report.

JC
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Jennifer C.

Utilities, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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run balance and variance reports, transactions details, Monthly, quarterly, and YTD reports

Reviewed 6 years ago

It is great helpful for me to prepare monthly and yearly reports, and verify transactions including all sub accounts.

Pros

I do like the Columns, sorting & Grouping in Design features and functionality, and the Inquiry Objects as well.

Cons

It is not easy to create complex reports, for example, calculations functionality, by select the formulas

KM
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Kristina M.

Oil & Energy,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A unforgetable and worth while experience that will blow your mind!

Reviewed 7 years ago
Pros

The product is amazing in the sense it brings back results in what feels lightening fast! Our customers love the fact that they are able to see their real life data in a blink of an eye and not having to call us to get reports that they are now able to run. The vendor themselves are not only friendly but quick at helping you solve an issue. They are also willing to go the extra step in their training sessions.

Cons

Its hard to say what I don't like about the product or vendor. They are always there to help when we have an issue and quick to fix it or find someone to get us to the solution.

LE
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Lawrence E.

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Overall Rating
  • Value for money
  • Ease of use
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The Brilliance of Hubble

Reviewed 7 years ago

Over the past couple of years our organization has struggled to report and utilize the data in our ERP. Before Hubble we were forced to rely on static reporting in JD Edwards, manually pulling data from SQL and working within Excel, and manually building reporting decks for senior leadership. Now with Hubble as our reporting tool we are able to retrieve information from JDE will very little effort. We can now have our end users, senior leadership, and even our clients use Hubble to get real time data from JDE! We are now not only able to provide data much faster but we are able to focus more on analytics and process improvement. The best part is we were able to implement all of this is under a week and at a cost that is unreal for the tool and service that we get from Hubble.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks Lawrence for your review of Hubble! We know you are busy and appreciate your time and effort to help us spread the word about Hubble!

CT
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Craig T.

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We have been using the software for almost 4 years and love how easy it is to use.

Reviewed 8 years ago

I have been using Hubble/Insight software to create reports that have helped us shave the close down from 4 days to 2.5 - 3 days. It is so easy to create reports "on the fly" as requested by management. Much more user friendly than JDE FASTR reports. Additionally, as questions do come up, the support through their Portal is excellent - patient and understanding as I consider myself to me an Accountant...

Pros

No pros were added to this review

Cons

No cons were added to this review

AR
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Verified reviewer

Writing and Editing, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Hubble view at ease...

Reviewed a year ago
Pros

The product is by far so easy to use and i can't help showing family and friends the great features and capabilities it has. When i need to i can access the main camera from a remote location.

Cons

The customer service needs a bit more work. I kept having issues and couldn't connect to anyone for help.

MP
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MIke P.

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  • Value for money
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Great tool

Reviewed 7 years ago

Excellent tool that give me visibility to information I would struggle to get out of the ERP directly. Customer service is excellent. One thing I would like to see is more flexibility for explorer users. As an example, expand a summarized hierarchy to see details with a single click instead of having to open up each level individually. It is pretty pricey too.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Mike for your review of Hubble! We greatly appreciate your feedback and will enter your enhancement request with our development team. Very soon we plan to roll out our enhancement request platform so customers can enter their own requests and vote on them!!

JM
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John M.

Utilities, 51-200 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Customer Support

Reviewed 7 years ago

For the few times that I have contacted Support, I have always received excellent service from the knowledgeable Technicians !

Pros

Ease of use

Cons

The annual Maintenance

Vendor response

Thank you John for your review of Hubble. We are thrilled that you find our support exceptional and we will continue to strive to meet your needs!

JK
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Jon K.

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Easy to use and great customer service!

Reviewed 7 years ago

Our organization was considering moving away from our JDE system due to the difficulty in creating reports and poor access to data. Hubble reporting changed our view of JDE, we now had access to all of the valuable data that was stored in JDE. We have had such a great experience we have now added Hubble Budgeting.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Jon for being such a strong Hubble Advocate! We are absolutely thrilled you were able to stay on your existing ERP with the aid of our Hubble Solution. Fantastic!

JR
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Julie R.

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Hubble Review

Reviewed 7 years ago

We have been using Insight Software since 2007. It has been a tremendous asset and enables us to drill down, prepare our f/s with ease and coconduct our research of outstanding items. We would be lost without it!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Julie for your review of Hubble! We are so pleased to know Donlen Corporation has experienced tremendous success with our solution and we look forward to a long relationship!

KM
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Kevin M.

Food & Beverages, 1,001-5,000 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Challenging, rewarding, powerful

Reviewed 6 years ago
Pros

Hubble is extremely robust with flexible reporting capabilities. I like the ability to run quick and simple reports, as well as complex reporting tools.

Cons

The learning process is long and, can be fairly complex from a development side. It requires patience, persistence and an "all in" mindset. Once you learn the program though - very powerful!

Vendor response

Thank you very much for your feedback Kevin! Glad to hear you're enjoying using the Hubble solution!

TH
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Tim H.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
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ITW Polymers Adhesives NA

Reviewed 7 years ago

I as the IT Manage am not the best at JDE and I was looking for something that could do reports without having to know all about JDE and Hubble fits that perfectly..

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Tim for talking the time to review Hubble. We are thrilled we're a perfect fit for ITW Polymers Adhesives!

TG
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Terry G.

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Simple, consistent and easy to use. Support is knowledgeable and attentive.

Reviewed 7 years ago

As the DBA, the tool is easy to install and maintain. Support is on top of everything and helpful with upgrades and maintenance. Users have been very happy and continually finding ways to save themselves time by using this tool.

Pros

No pros were added to this review

Cons

No cons were added to this review

KJ
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Kevin J.

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Strong product - especially finance

Reviewed 7 years ago

Extremely easy to use. QUick adopption, easy to identify and analyze issues and problems. Only con is high price of licensing.

Pros

No pros were added to this review

Cons

No cons were added to this review

BB
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Bryan B.

Consumer Goods, 501-1,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hubble Analytics

Reviewed 7 years ago

Our Hubble experience has been top notch from installation, training, startup and support. We were an Insight Reporting customer with a business requirement for management dashboards and customer portal access. After we saw the product we were sold that this product would allow us to meet both requirements with minimal effort from startup, training and deployment. We are extremely pleased with the decision we made and it has allowed us to move from a reactive to a proactive business.

Pros

Very easy to use and even easier to train the end users on. We can typically complete an end user training session in less than an hour. The ability to present information using charts or graphs in an industry that is report or spreadsheet driven has been a real eye opener for our management, as well as our customers. In a matter of seconds they can quickly see information totaled or subtotaled...

Cons

There is a slight overhead/impact to the Oracle database due to turning on logminer and CDC on the tables we are replicating but nothing significant.