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mParticle Analytics Logo

Customer Analytics for Everyone

mParticle Analytics - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is mParticle Analytics?

Indicative is a customer analytics solution designed to support product managers, growth marketers and business analysts. The cloud-based platform, available in Pro and Enterprise plans, connects to a multitude of customer data sources to provide a complete, 360-degree view. This consolidation and synthesis of the quantitative research around how and why users engage with corporate touchpoints then provides actionable insights for maximizing conversions and retaining customers. Indicative is also aimed at non-technical teams wishing to monitor the whole journey, eschewing SQL expertise in favor of a drag and drop UI.

The platform works around the send and capture of “events” or actions such as page views, button clicks or email message openings etc. From the free “Standard” plan, packages allow for 50 million or more events per month with unlimited user seats and data histories of at least 6 months. From here, Indicative plots and visualizes the customer journey with multi-path or reverse funnels, while using segmentation tools to ask and answer behavioral questions. Retention feedback analyzes user actions over time with the ability to create custom cohorts across variables such as time, behaviors and characteristics. People insights are then evidenced by the kind of detailed journey and session data, regardless of anonymity, necessary for optimizing implementation. In addition, sharable dashboard creation is joined by features that include a calculator, custom events and scheduled reporting.

Benefits of using mParticle Analytics

• Indicative's cloud-based behavioral analytics platform connects to a multitude of data sources to produce detailed pictures of customers and their journeys, providing marketers and product managers with actionable insights for improving the experience.

• Indicative offers a data limit of 50 million events (user actions) per month while retaining data securely for at least 6 months (see our pricing page), with the ability to create custom events and access an event stream for analyzing historical event data.

• Integration support for connecting into all sources of behavioral data including websites, mobile apps, marketing automation platforms, CRM systems and support center etc.

• Indicative supports funnel analysis, both multi-path and reverse form, along with the analysis of potentially complex cohorts based around time, behaviors and characteristics.

• The platform's data management capabilities require no need for coding knowledge or SQL expertise, providing users with an intuitive online interface accessible by your entire team.

Starting from

950

Per month

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mParticle Analytics's features

Features rating:

A/B Testing
Ad hoc Reporting
API
Behavior Tracking
Benchmarking
Campaign Management
Cohort Analysis
Collaboration Tools
Conversion Tracking
Customer Journey Mapping
Customer Segmentation
Dashboard
Dashboard Creation
Data Connectors
Data Import/Export
Drag & Drop
Engagement Tracking
Funnel Analysis
In-App Events Tracking
Key Performance Indicators
Multi-Channel Attribution
Performance Metrics
Profitability Analysis
Publishing/Sharing
Push Notifications
Retention Tracking
ROI Tracking
Role-Based Permissions
Scorecards
Secure Data Storage
Self Service Data Preparation
Single Sign On
Strategic Planning
Third-Party Integrations
Trend/Problem Indicators
Uninstall Tracking
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mParticle Analytics pricing

Value for money:

Starting from

950

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

mParticle Analytics integrations (7)

mParticle Analytics support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum

Training options

Webinars
Live Online
In Person
Documentation

mParticle Analytics reviews

Overall rating

4.5

/5

32

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.28/10
Rating distribution

5

4

3

2

1

18

12

2

0

0

Pros
It's best thing is it provides a free plan as well for initial learning and it's interface is very attractive and easy to understand.
This is the best software for the business analyst or a project manager as it is very helpful for them to understand the customer and their requirements.
It really helps to get to know better your users' behaviour and supports the strategic decisions in the business life.
Cons
I found the navigation overall to be a bit confusing and not intuitive. I also wished that it included map-based filtering and organization.
Parts of the data capture that didn't produce a lot of info showed "possible" combinations for user and their config. This was confusing and required some coaching to others I thought the service to.
For example, we have two different flows (one for new users and one for more experienced users) and there is no way to see both of these at once. There are too many marketing email campaigns.

mParticle Analytics FAQs

Q. What type of pricing plans does mParticle Analytics offer?

mParticle Analytics has the following pricing plans:
Starting from: $950.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of mParticle Analytics?

mParticle Analytics has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does mParticle Analytics support?

mParticle Analytics supports the following languages:
English


Q. Does mParticle Analytics offer an API?

Yes, mParticle Analytics has an API available for use.


Q. What other apps does mParticle Analytics integrate with?

mParticle Analytics integrates with the following applications:
Firebase, Google Analytics 360, Segment, Stripe, Snowplow BDP, Google Cloud


Q. What level of support does mParticle Analytics offer?

mParticle Analytics offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum

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