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Overview
We give you access to your raw data so you can query and analyze your data from any perspective.
Heap is the only solution that shows you every action by every user on your product or site, then provides direction on the improvements that will most impact your business. With One-Click Session Replay & Autocapture, teams can quickly improve conversion, retention, and customer delight.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.1
19
5
4
3
2
1
8
8
1
1
1
- Value for money
- Ease of use
- Features
- Customer support
4.5
42
5
4
3
2
1
24
16
2
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Not enoughreviews yet
Pros
chandan s.
Email Marketing Specialist
Cons
Not enoughreviews yet
Cons
Leana Y.
Marketing Director
Daouda C.
webmaster
- Vendor responds to reviews
- Last review3 years ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features60
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Attribution Modeling
- Audience Targeting
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Campaign Tracking
- Charting
- Cohort Analysis
- Collaboration Tools
- Conversion Rate Optimization
- Conversion Tracking
- Customer Database
- Customer Journey Mapping
- Customer Segmentation
- Customizable Dashboard
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Capture and Transfer
- Data Connectors
- Data Discovery
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Source Connectors
- Data Synchronization
- Data Transformation
- Data Visualization
- Drag & Drop
- Engagement Tracking
- Funnel Analysis
- Goal Setting/Tracking
- In-App Events Tracking
- Interactive Reports
- KPI Monitoring
- Key Performance Indicators
- Keyword Tracking
- Marketing Reports
- Mobile Dashboards
- Multi-Channel Attribution
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multiple Data Sources
- Multiple Site Management
- Pageview Tracking
- Performance Metrics
- Predictive Analytics
- Private Dashboards
- Product Data Management
- Projections
- Query Builder
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Referral Tracking
- Reporting & Statistics
- Reporting/Analytics
- Retention Tracking
- Role-Based Permissions
- Sales Reports
- Scheduled/Automated Reports
- Search/Filter
- Secure Data Storage
- Self Service Data Preparation
- Self-service Analytics
- Session Recording
- Single Sign On
- Site Search Tracking
- Social Media Integration
- Storytelling
- Tagging
- Third-Party Integrations
- Time on Site Tracking
- Trend Analysis
- Trend/Problem Indicators
- Usage Tracking/Analytics
- User Interaction Tracking
- User Journeys
- User Management
- Visitor Tracking
- Visual Analytics
- Visualization
- Web Traffic Reporting
- Website Analytics
- Total features91
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Attribution Modeling
- Audience Targeting
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Campaign Tracking
- Charting
- Cohort Analysis
- Collaboration Tools
- Conversion Rate Optimization
- Conversion Tracking
- Customer Database
- Customer Journey Mapping
- Customer Segmentation
- Customizable Dashboard
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Capture and Transfer
- Data Connectors
- Data Discovery
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Source Connectors
- Data Synchronization
- Data Transformation
- Data Visualization
- Drag & Drop
- Engagement Tracking
- Funnel Analysis
- Goal Setting/Tracking
- In-App Events Tracking
- Interactive Reports
- KPI Monitoring
- Key Performance Indicators
- Keyword Tracking
- Marketing Reports
- Mobile Dashboards
- Multi-Channel Attribution
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multiple Data Sources
- Multiple Site Management
- Pageview Tracking
- Performance Metrics
- Predictive Analytics
- Private Dashboards
- Product Data Management
- Projections
- Query Builder
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Referral Tracking
- Reporting & Statistics
- Reporting/Analytics
- Retention Tracking
- Role-Based Permissions
- Sales Reports
- Scheduled/Automated Reports
- Search/Filter
- Secure Data Storage
- Self Service Data Preparation
- Self-service Analytics
- Session Recording
- Single Sign On
- Site Search Tracking
- Social Media Integration
- Storytelling
- Tagging
- Third-Party Integrations
- Time on Site Tracking
- Trend Analysis
- Trend/Problem Indicators
- Usage Tracking/Analytics
- User Interaction Tracking
- User Journeys
- User Management
- Visitor Tracking
- Visual Analytics
- Visualization
- Web Traffic Reporting
- Website Analytics
Integrations
- Total integrations16
- AB Tasty
- Adobe Commerce
- Amazon Redshift
- Amazon Simple Storage Service (S3)
- Appcues
- Attribution
- AxisRooms
- Braze
- CallRail
- Delighted
- Fivetran
- Flagsmith
- Fullstory
- Google Optimize
- Help Scout
- Hightouch
- HubSpot Agent Hub
- HubSpot CRM
- Iterable
- Kameleoon
- Klaviyo
- LaunchDarkly
- LiveChat
- Looker
- Marketo Engage
- Oracle Eloqua Marketing Automation
- Product Fruits
- Qualaroo
- Recurly
- Shopify
- Slack
- Snowflake
- Statsig
- Stripe Payments
- Tealium Customer Data Hub
- Twilio Segment
- Userflow
- Userlist
- VWO Insights
- WooCommerce
- WordPress
- Wufoo
- Zapier
- Total integrations33
- AB Tasty
- Adobe Commerce
- Amazon Redshift
- Amazon Simple Storage Service (S3)
- Appcues
- Attribution
- AxisRooms
- Braze
- CallRail
- Delighted
- Fivetran
- Flagsmith
- Fullstory
- Google Optimize
- Help Scout
- Hightouch
- HubSpot Agent Hub
- HubSpot CRM
- Iterable
- Kameleoon
- Klaviyo
- LaunchDarkly
- LiveChat
- Looker
- Marketo Engage
- Oracle Eloqua Marketing Automation
- Product Fruits
- Qualaroo
- Recurly
- Shopify
- Slack
- Snowflake
- Statsig
- Stripe Payments
- Tealium Customer Data Hub
- Twilio Segment
- Userflow
- Userlist
- VWO Insights
- WooCommerce
- WordPress
- Wufoo
- Zapier
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