Kissmetrics Software Pricing & Features

Kissmetrics

Web analytics solution

4.1/5 (10 reviews)

Kissmetrics overview

Kissmetrics is an analytics and conversion platform built to optimize marketing. Kissmetrics analyzes users' interaction with a website over time. Kissmetrics provides insights to businesses, helping them to make decisions and better understand their web-users.

Kissmetrics connects sessions of activity across devices as well as time. These insights help identify important patterns within audience segments. Kissmetrics empowers marketers to measure their impact, improve their campaigns, and clearly demonstrate how to tie their choices to overall business success. Kissmetrics captures what happens before a visitor becomes a customer, and ties that anonymous activity to their known activity once they have become a customer.
www.kissmetrics.com

Pricing

Starting from
$500/month
Pricing options
Free trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English
Kissmetrics screenshot: See revenue overview with Kissmetrics Kissmetrics Presents: Engage - Conversion Rate Optimization ToolKissmetrics screenshot: Generate Kissmetrics reportsKissmetrics screenshot: Supports marketing features funnelKissmetrics screenshot: Supports visitor data reportingKissmetrics screenshot: See how campaigns impact customer engagementKissmetrics screenshot: Generate and edit funnel reports

Kissmetrics reviews

Value for money
Features
Ease of use
Customer support
  3.4
  4.0
  2.8
  3.9
Anonymous

Amazingly helpful, but really hard to implement and maintain

Used daily for 1-2 years
Reviewed 2017-08-15
Review Source: GetApp

I think it's fair to say that Kissmetrics alongside Mixpanel are the 2 best tracking and leads analysis tools right now and for us, Kissmetrics won the competition for having a more accurate tracking tools and better pricing for a B2C company. Generally these apps are made for B2B companies and therefore their pricing won't make sense for B2C since the total number of events they track easily impacts the price.

Read the full review


Kissmetrics

Web analytics solution

Anonymous

Has been extremely helpful to summarize our user's activity.

Used daily for 1-2 years
Reviewed 2018-07-12
Review Source: Capterra

Great help!- Easy to use UI - Different report types to track conversion, behaviors, populations - Easy access to information - Metrics dashboard (you can add s many as you need, and it appears in the first page) - Scheduled report are great help

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Kissmetrics

Web analytics solution

Anonymous

Really good with deep analytics

Used weekly for 2+ years
Reviewed 2018-12-15
Review Source: GetApp

Kissmetrics does a good job helping you get the data you need to understand your customers and their behaviors on your site

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Kissmetrics

Web analytics solution

Abhishek Agarwal

Great analytics tool

Used daily for free trial
Reviewed 2018-12-05
Review Source: Capterra

- Very powerful visulaizations options - The product is very simple to use and a wide range of metrics that can be analyzed

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Kissmetrics

Web analytics solution

Anonymous

When used correctly can give great insights, though it is hard to get there

Used daily for less than 6 months
Reviewed 2016-07-04
Review Source: GetApp

I started using Kissmetrics, cause I had data that I was looking for that wasn't available through Google Analytics. The initial implementation was ok, but than I realized that the data was not correct since the integration with other tools I used, such as Unbounce didn't work smoothly. I didn't have enough guidance to learn that, but only realized things in advance. Their support was ok, but it took them too much time to coordinate a talk with them to solve all issues, and there were always other issues I had to discover after the previous ones were solved.Interesting insights

Read the full review


Kissmetrics

Web analytics solution

Kissmetrics pricing

Starting from
$500/month
Pricing options
Free trial
Subscription

Growth: $500/month for up to 50,000 MTP (monthly tracked people), with email and in-app chat support
Power: $850/month for up to 250,000 MTP, with email, in-app chat, and phone support.
Enterprise: Contact Kissmetrics for pricing for over 250,000 MTP, with email, in-app, and phone support.

Pricing Comparison

How does Kissmetrics compare with other Business Intelligence & Analytics apps?

Subscription plan?

Kissmetrics



99% of apps offer a
subscription plan

Free trial?

Kissmetrics



88% of apps have a
free trial

Free plan?

Kissmetrics



27% of apps have a
free plan

Pricing Comparison

Business Intelligence & Analytics app prices shown are $/month




Kissmetrics Pricing Reviews

Pros
  • I think it's fair to say that Kissmetrics alongside Mixpanel are the 2 best tracking and leads analysis tools right now and for us, Kissmetrics won the competition for having a more accurate tracking tools and better pricing for a B2C company. Generally these apps are made for B2B companies and therefore their pricing won't make sense for B2C since the total number of events they track easily impacts the price.
Cons
  • It takes a long time to implement it correctly especially if you have a complicated website with too many different events and properties. They do help you to implement it but after it's done, you pretty much need to take care of new events tracking yourself. (Though, their support team still help you if you ask them questions) There are certain limitations to it too: - AdWords' dynamic tracking can't be reach by Kissmetrics. So if someone clicks on your AdWords ad, Kissmetrics only tells you it's Google. It can't tell you which ad group or ad it is coming from. Unless of course you deactivate the dynamic tracking and manually put the old UTM trackings for each ad in place. - If you are doing Facebook Lead Ads, you should know since the lead conversion is happening outside of your main website, you can't store that information with the cookie attached to it to Kissmetrics or any other event tracking software. - Kissmetrics says they have a good Salesforce integrations but it's not as smooth as you think it is. First of all, it's like an iframe within your SF and second of all, you can't do reporting within Salesforce regarding the Kissmetrics data. Their team says Kissmetrics should be the only place for your BI team to do reporting from. All these aside, I still believe Kissmetrics is the best event tracking app out there with amazing pricing.
71%
recommended this to a friend or a colleague

Kissmetrics features

Reporting & Statistics
Third Party Integration

API (122 other apps)
Activity Dashboard (91 other apps)
Ad hoc Reporting (64 other apps)
Business Intelligence (87 other apps)
Charting (70 other apps)
Customizable Reporting (68 other apps)
Dashboard Creation (78 other apps)
Data Filtering (61 other apps)
Data Import/Export (70 other apps)
Data Visualization (95 other apps)
Drag & Drop Interface (52 other apps)
Graphical Data Presentation (45 other apps)
Monitoring (64 other apps)
Multiple Data Sources (44 other apps)
Real Time Analytics (86 other apps)
Real Time Data (67 other apps)
Real Time Reporting (48 other apps)
Visual Analytics (89 other apps)

Competitor Feature Comparison

Videos and tutorials

Additional information for Kissmetrics

Key features of Kissmetrics

  • Behavioural comparison
  • Behavioural campaigns
  • Funnel reports
  • Cohort reports
  • Revenue reports
  • Software integrations
  • A/B testing
  • Key customer segment tracking
  • Reporting & analytics
  • Real time tracking
  • Email & Facebook campaign management
  • Design editor
  • Audience segmentation
  • 5 goal-based design templates
  • Slack integration
  • People search
  • Metrics reports
  • Activity reports
  • People reports
  • Customer engagement automation
  • Behavioral analytics
  • Campaign segmentation
  • Targeted emails
  • Facebook & instagram integration
  • Shopify & WooCommerce integration
  • Curated data

Benefits

Gain valuable insight into revenue data with Kissmetrics' revenue reports. It'll show all the channels that are bringing money, lined up next to each other for comparison.

Learn what works well with users and what doesn't, with A/B testing.

Identify drains on growth with Kissmetrics Funnel Reporting. Segment traffic to see who converts best and then grow that ideal audience. Contact individual segments with a tailored message by exporting lists.

Set up reports to know how audiences interact online, from anonymity to churn.

Track feature use & retention with Kissmetrics Cohort Reporting. See how groups behave over time as markets, competitors & customer needs change.