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Mixpanel vs Hotjar Comparison (2026)

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Mixpanel logo

Mixpanel

Hotjar logo

Hotjar

Overview

Mixpanel helps companies build better products through data. With our powerful, self-serve product analytics solution, teams can easily analyze how and why people engage, convert, and retain to improve their user experience.

See how people are really using your site, and uncover insights to make the right changes. With Hotjar's all-in-one digital experience insights platform, you'll get to know your users at every step of their journey, through interviews, behavioral insights, and frequent feedback.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

40

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

146

5

4

3

2

1

88

49

9

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

4.6

545

5

4

3

2

1

367

160

15

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

“Mixpanel is quite useful when we want to track user engagement and activity, also sending pipeline and warehouse event data for the datawarehouse team have visibility and do analysis, also is goof to avoid duplication of data.”
FM

Flavio M.

Senior QA Analyst

“Using Mixpanel from a QA perspective has been helpful for validating whether tracked events are firing correctly and data is accurate.”
Verified reviewer profile picture

Nitesh V.

QA Engineer

“As a QA engineer, I can verify exactly what user actions are being tracked and validate the data in real time.”
Verified reviewer profile picture

Nitesh V.

QA Engineer

Pros

“We have gained much better insights about customer behaviour, identifying web friction points, and enhancing lead generation and retention strategies.”
Verified reviewer profile picture

Peter C.

Regional Director of Business Development

“This gives even a beginner a quick idea as to what is and isn’t working on their sight and possible ‘sticking points’. But there is the ability to drill down further.”
OQ

Orion Q.

Head of Marketing

“the most important to me, when launching mvp version of a web based application was: top pages and recordings from them; top console errors; av. session duration; top exit pages (to see when users drop off)”
BJ

Bartosz J.

Head of Technology

Cons

“Initial setup needs careful attention — one wrong event name and your reports are unreliable.”
Verified reviewer profile picture

Nitesh V.

QA Engineer

“Data can be slow to update, and is not real-time.”
TF

Tom F.

Customer Marketing Specialist

“It’s tricky to learn at first, especially if you’re new to analytics.”
Verified reviewer profile picture

Ava H.

Staff Software Engineer

Cons

“We were disappointed when their pricing model changed to require more investment to cover the same number of domains.”
Verified reviewer profile picture

Sarah F.

Marketing Technologist

“Screen recording is not perfect, many of our dom interactions were not recorded leading to us identify them as bugs.”
BG

Bharat G.

VP, Enginnering

“The cost is way too high to scale up for an enterprise company.”
Verified reviewer profile picture

Sarah F.

Marketing Technologist

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features49
  • A/B Testing
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Audience Targeting
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Analytics
  • CSAT Survey Structure
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Charting
  • Click Tracking
  • Cohort Analysis
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Connectors
  • Data Discovery
  • Data Import/Export
  • Data Management
  • Data Visualization
  • Demographic Data
  • Drag & Drop
  • Dynamic Content
  • Element Analytics
  • Email Reminders
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • For Mobile
  • For Websites
  • Funnel Analysis
  • Geotargeting
  • Goal Setting/Tracking
  • Heatmaps
  • In-App Events Tracking
  • Interactive Reports
  • Issue Tracking
  • KPI Monitoring
  • Machine Learning
  • Mobile Survey
  • Moderated Usability Testing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Site Management
  • Multivariate Testing
  • NPS Survey Structure
  • Negative Feedback Management
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Predictive Modeling
  • Problem Area Alerts
  • Product Data Management
  • Prototype Creation
  • Push Notifications
  • Qualitative Comparative Analysis
  • Quantitative Metrics
  • Question Branching
  • Question Library
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Tracking
  • Revenue Tracking
  • Screen Activity Recording
  • Scroll Maps
  • Search/Filter
  • Sentiment Analysis
  • Session Recording
  • Single Page View
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Software Testing Management
  • Statistical Analysis
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text Analysis
  • Third-Party Integrations
  • Trend Analysis
  • URL Customization
  • Usability Testing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Video Support
  • Video recording/Transcriptions
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Widgets
  • Total features108
  • A/B Testing
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Audience Targeting
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Analytics
  • CSAT Survey Structure
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Charting
  • Click Tracking
  • Cohort Analysis
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Connectors
  • Data Discovery
  • Data Import/Export
  • Data Management
  • Data Visualization
  • Demographic Data
  • Drag & Drop
  • Dynamic Content
  • Element Analytics
  • Email Reminders
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • For Mobile
  • For Websites
  • Funnel Analysis
  • Geotargeting
  • Goal Setting/Tracking
  • Heatmaps
  • In-App Events Tracking
  • Interactive Reports
  • Issue Tracking
  • KPI Monitoring
  • Machine Learning
  • Mobile Survey
  • Moderated Usability Testing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Site Management
  • Multivariate Testing
  • NPS Survey Structure
  • Negative Feedback Management
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Predictive Modeling
  • Problem Area Alerts
  • Product Data Management
  • Prototype Creation
  • Push Notifications
  • Qualitative Comparative Analysis
  • Quantitative Metrics
  • Question Branching
  • Question Library
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Tracking
  • Revenue Tracking
  • Screen Activity Recording
  • Scroll Maps
  • Search/Filter
  • Sentiment Analysis
  • Session Recording
  • Single Page View
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Software Testing Management
  • Statistical Analysis
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text Analysis
  • Third-Party Integrations
  • Trend Analysis
  • URL Customization
  • Usability Testing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Video Support
  • Video recording/Transcriptions
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Widgets

Integrations

  • Total integrations24
  • AB Tasty
  • Aha!
  • Airtable
  • Amazon Redshift
  • Amplitude
  • Appcues
  • AppsFlyer
  • Asana
  • Basecamp
  • BigCommerce
  • Braze
  • Claude
  • ClickFunnels
  • ClickUp
  • Contentsquare
  • Cursor
  • Drip
  • Drupal
  • Firebase
  • Freshdesk
  • Freshpaint
  • Glean
  • Gmail
  • Google Analytics 360
  • Google Drive
  • HelpDocs
  • HubSpot CRM
  • HubSpot Content Hub
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • Instapage
  • Intuit Mailchimp Email Marketing
  • Jira
  • Joomla
  • Kajabi
  • Kameleoon
  • Kartra
  • KingAsterisk Contact Center Software
  • Kissmetrics
  • Kit
  • Klaviyo
  • Leadpages
  • Linear
  • Looker
  • MacOS Big Sur
  • Metabase
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Teams
  • Miro
  • Mixpanel
  • MySQL
  • Notion
  • Omniconvert
  • OneDrive
  • Pipedrive
  • Podio
  • PrestaShop
  • Productboard
  • QuickSilk
  • Replit
  • RudderStack
  • Salesforce Marketing Cloud Account Engagement
  • Screen Recorder
  • Segment
  • Shopify
  • Skilljar Customer Education
  • Slack
  • Smartsheet
  • Squarespace
  • Tableau
  • Tealium Customer Data Hub
  • Todoist
  • Tray.io
  • Trello
  • Trustpilot
  • Unanet ERP GovCon
  • Unbounce
  • Webflow
  • Weebly
  • Wix
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk Suite
  • Total integrations67
  • AB Tasty
  • Aha!
  • Airtable
  • Amazon Redshift
  • Amplitude
  • Appcues
  • AppsFlyer
  • Asana
  • Basecamp
  • BigCommerce
  • Braze
  • Claude
  • ClickFunnels
  • ClickUp
  • Contentsquare
  • Cursor
  • Drip
  • Drupal
  • Firebase
  • Freshdesk
  • Freshpaint
  • Glean
  • Gmail
  • Google Analytics 360
  • Google Drive
  • HelpDocs
  • HubSpot CRM
  • HubSpot Content Hub
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • Instapage
  • Intuit Mailchimp Email Marketing
  • Jira
  • Joomla
  • Kajabi
  • Kameleoon
  • Kartra
  • KingAsterisk Contact Center Software
  • Kissmetrics
  • Kit
  • Klaviyo
  • Leadpages
  • Linear
  • Looker
  • MacOS Big Sur
  • Metabase
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Teams
  • Miro
  • Mixpanel
  • MySQL
  • Notion
  • Omniconvert
  • OneDrive
  • Pipedrive
  • Podio
  • PrestaShop
  • Productboard
  • QuickSilk
  • Replit
  • RudderStack
  • Salesforce Marketing Cloud Account Engagement
  • Screen Recorder
  • Segment
  • Shopify
  • Skilljar Customer Education
  • Slack
  • Smartsheet
  • Squarespace
  • Tableau
  • Tealium Customer Data Hub
  • Todoist
  • Tray.io
  • Trello
  • Trustpilot
  • Unanet ERP GovCon
  • Unbounce
  • Webflow
  • Weebly
  • Wix
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk Suite