ScrapeHero Reviews

Quick and easy way to acquire location data.

Nothing. I would recommend to anyone interested

Thank you for your feedback.

Quality: Their data quality is on point. Clean, consistent info - straight up saves us a ton of time. Effortless: Forget the technical stuff, ScrapeHero takes care of it. We just tell them what we need. Hassle-free: The whole process is smooth sailing. Seriously, minimal effort needed on our end.

Honestly, there's not much to dislike. ScrapeHero has consistently delivered on their promises.

Thank you for the review.

Excellent Customer Support Easy to Use and Implement - They handle everything right from the get go. Good Value for Money - For the level of service they offer, they are very competitively priced in the market.

Nothing worth mentioning. Maybe it could benefit from more granular targeting options to extract specific elements based on attributes or CSS selectors.

Thank you so much for your review and taking the time to write about your positive experience.

I like that my queries are saved so I just need to click once to trigger a common extraction request.

I would like to see some better organization of the google review data. After I extract it, I have sort the data by the time frame the review was recorded.

Thanks for the review. We are working on better data analysis in the next major version. Thank you

ease of use and time it took to get my list

expensive, money , paying large amount for a list etc

Hi David, Thanks for taking the time to provide us some feedback.

Ease of use. Pre-built interfaces with commonly used website

Missing data and no obvious way to add fields. Zillow interface is good. It would be far more useful with a few extra fields

Hi Gerard, Thank you for the detailed comments. We constantly look at new fields to add, please reach out to us and we can add new fields as a custom solution within a week and if the extra fields have broader applicability they get added to the base platform. Thanks

Fast, Efficient and good value for the money.

The link to ScrapeHero data expired. This was an unpleasant surprise.

Thank you for the review Tony.

ScrapeHero offers data sets of store listing for major gas, grocery, etc. chains. The data is provided in csv format and contains GPS information. The data is refreshed periodically. If you are looking to expand your customer base, SH has plenty channels to choose from.

Contact or customer support is only via email. However, the responses are timely.

Thanks for the review and identifying us as the "Go To" source for this data. Thank you

Accurate data and great breadth available. Accurate.

Check out process when purchasing products a little unreliable at times

Hi Keir, Thanks you for your review - please reach out to us on our online chat to reach a real human anytime you face any issues. We are always happy to help resolve any issues during checkout. Thank you

Ease of use and price for what it suppies

Cumbersome to engage for a person not technical

Hi Mitchell, Thanks for your review. We have some great UX and keep improving it for the non technical user - which incidentally are a huge part of our user base. Thanks

Websites like redfin and zillow do not export most sold comps in most counties to excel. This helps with that.

Initial learning curve was not steep but it did require some tweaking.

Thank you for kind and honest feedback. We keep improving the UX so that the learning curve is lower. We are glad you are benefitting from our service.

-Very low cost to setup -Super large sample of store and database

-Unsure of what happens if store sample updates and how our sample we reflects these changes

Thank you for the Pros and Cons. For the Con that you mentioned - please reach out to our excellent support through email or chat and we can get into the specifics on any updates. If there are any issues, we are always available to help.

The ease of use and generous (data) offerings has made my job a lot easier throughout the years.

Dataset prices are competitive with peers, but higher than I would like.

Thank you for the review. Our pricing is competitive and while we are not the cheapest provider, we definitely provide incredible value for the quality we offer in return.

We enjoy the fast access to retailer data that we can add to our store locator. Many times retailers are slow to provide store addresses and this allows us to quickly add the locations our products are available to the store locator.

There isn't anything that I can recall as a downside to the service.

Thank you for acknowledging the speed at which we provide the data. We are an industry leader in the most recent location data and I am glad you have found that in your comparison with other vendors.

An amazing team of Data engineers who had helped in building data extraction pipelines from challenges websites

The cost of service is significantly high

Thank you for the review. We appreciate the honest feedback that you loved everything but thought the pricing was high. Our pricing is middle of the road in this industry - not the cheapest and not the most expensive. Our customers come to us for a higher quality service and this higher customer experience does comes at a higher cost. The kind of customers we have (Fortune 100) expect a high level of service and we have been delivering that for a decade now. Unlike most companies in this industry, we have a dedicated quality team which adds to the cost. We do more so that our customers have to do less. Eventually the TCO works out great for our customers as evidenced by our 98% customer retention rate. Thanks you again for your review.

What sets ScrapeHero apart, besides their exceptional technical capabilities, is their unwavering commitment to understanding our unique business needs. They quickly find their way in each project, identify nuances, and quickly return refined structured data that is ready for our team to work with. This level of dedication has allowed them to provide us with tailored, accurate, and highly valuable datasets that have proven instrumental in our business’ growth and increased capacity.

I really do not have any dislikes. understanding that our projects are collaborative, we ask if (what is often) an unreasonable deadline can be met with the understanding that our request is challenging. Graciously, ScrapeHero has always delivered. If anything, we hope to be better customers and guide our project owners/customers to plan further ahead.

Thank you for acknowledging the long standing and trusted relationships we strive to have with all our customers. We are glad that our focus on an incredible customer experience helped you achieve your business goals over the last 6 years.

I needed to extract public data into a usable form. I tried to find resources to help, and after several unfortunate other options I found ScrapeHero. That was about two years ago. They are inexpensive, they know what they are doing and they do what they say they are going to do. Refreshing.

I have never had actual phone or video contact with the company. That was an initial cause of suspicion, but at this point given the excellent service it is a non-issue.

Thanks Joshua. We appreciate the candid review. We always strive to deliver on what we promise during the sales process. We are also glad to help you after a few failed options. We are also happy to have a phone or zoom call anytime it is just that many people prefer to just email quickly. Thanks for taking the time to write the review.

The ScrapeHero team is friendly - I like working with a real human on the other end that after a few projects, have gotten to know me and my team. They are thorough and run a strong QA process, verifying that the data meets our specifications before executing the full scrape. They also will custom clean/standardize the data according to our specifications, saving my team time.

Turn-around time is generally a couple of weeks. Great fit for campaigns you have time to execute, but not a fit for rapid-turn-around situations.

Thank you for the kind review and acknowledging the service level and quality assurance we offer that sets us apart in this industry. It is a feedback we receive from most of our customers.

These folks are on top of their game - professional, fast, and flexible.Right off the bat, I noticed these guys knew what they were doing. They've got that professional vibe going, but in a chill, approachable way. They set clear expectations, keep you in the loop, and stick to their deadlines - no unnecessary drama or surprises.Speed? Yeah, they've got that covered too. I was surprised by how quickly...

Read more

Overall I'm happy with the service but I do think that some back and forth could have been avoided by more closely reviewing my scraping brief at the outset.

Thanks for the detailed review. We have already implemented better requirements verification in the beginning of every project which needs to be verified by every customer so that should help speed up our super fast process even more !

They can offer different service on data scrapper.Also, they are flexible, quick to response and able to delivery high quality data.

The cost and if they can offer different package to save the cost.Also, I hope we can have a portal for some quick insight, but we did not opt in such service

Thank you so much for your review and validating us vs our competitor.

ScrapeHero helps us to monitor the locations of specific types of medical clinics so we can better know the competitive landscape of markets that are clients are interested in.

In my 2+ years as a ScrapeHero customer I have not yet run into any problems with them. They are accurate, fit my budget and complete my projects in a timely manner.

Thank you for your kind words and encouraging review.

When you need to dive in and pivot the data to see who led, its great for that.

However since the data only comes as a CSV File, it is not the ideal tool to open and see who is violating.

Thanks Steve. We appreciate the feedback and based on your suggestions and our other customers feedback we have made various improvements in our Price and MAP monitoring service. Thank you.

have used scrapehero for a pilot to pull contract stabs at a hris company and convert them into structured data feeds entering a AR module of a CRM to keep track of incoming revenue. Has good parsers available for document to text conversion

limited functionality in terms of what it can do with RPA, it is difficult to implement in use cases that are non traditional

Quality and consistency of delivered content is excellent. I've had a couple small changes to our requirements, and they've responded within a couple hours each time.

None to speak of. I'm happy with how things are going.

Thank you for the kind feedback

Amazing responsiveness and customer care. The Data as a Service concept just works.

It is not in our control and we are slowly getting used to not running our own servers and data centers (AWS), not hosting exchange for email (Office 365) and Accounting (QBO), so SaaS just takes getting used to. It isn't bad

Thank you for the kind feedback