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Webtrends

Webtrends transforms digital experiences

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Webtrends Pricing, Features, Reviews and Alternatives

Webtrends product overview

What is Webtrends?

The Webtrends website analytics platform is a complete digital optimization tool for your brand that establishes key audience metrics and 3rd party insights into what's being said about your enterprise and where it's being said. Webtrends measures social media and mobile users to give you a more indepth grasp of your audiences. Once identifies, Webtrends helps you segment these users by demographics, age etc., so you can in turn create strategies to reachout and maximize your personal online selling potential.

Key benefits of using Webtrends

  • Digital Measurement, Multi-Channel Measurement and Heatmaps™ - Webtrends assesses your online platforms (eg. website, forum, blog, social media, press releases etc.) via the one reporting dashboard to display real-time search trends and visitor insights with the ability to scale visitors mouse-downs, clicks and click-outs through heatmap detection.

  • Webtrends Streams®, Website Measurement and SAP Integration - Webtrends allows you to completely customize your reporting dashboard by adding and taking away certain feeds or sources. Once these Webtrends Streams® have been taking away you can measure the effectiveness of your website on different levels. Webtrends is also completely integratable with SAP, allowing you to view your entire SAP portfolio from within the main Webtrends login.

  • Social and Mobile Measurement, Targeting and Segmentation - Webtrends gathers and assesses your enterprises online traffic sources from mobile and social. With the growing number of mobile search users each month, Webtrends identifies trends among these people so you can segment audiences and create marketing/reachout strategies.

  • Training resources, packages and support - Webtrends offer a vast amount of online training videos to help you get setup and analyzing as well as scalable plans and online support - telephone support included based on your subscription.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum
    24/7 (Live rep)
    Phone Support

    Training options

    Videos
    Live Online
    In Person
    Documentation
    Webinars

    Webtrends features

    Functionality

    4.3

    /5

    3
    Total Features4 6 categories

    Most valued features by users

    Unmoderated Testing
    Real Time Reporting
    Usability Testing
    Monitoring

    Functionality contenders

    Webtrends users reviews

    Overall rating

    4.3

    /5

    3

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.5/10
    Rating distribution

    5

    4

    3

    2

    1

    1

    2

    0

    0

    0

    Overall rating contenders

    Hotjar
    Overall rating
    #1
    Sisense
    Overall rating
    #2
    Pendo
    Overall rating
    #3
    Webtrends
    Overall rating
    #4
    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Great analytical reporting tool

    Reviewed 3 years ago
    Pros

    Webtrends allows me to create custom reports from the data captured in the logs. With the proper site tagging, I can get the data for just about anything from the site to enable me to create custom reports to use to analyze user behavior. I can drill down and even export the report results into excel.

    Cons

    Unable to set the defaults for the exports. I always have to change the max # of rows to export to all as well as the folder I wish to export to. It would be nice to be able to set these values so I do not have to change them all the time.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Once running, simple A/B tooling for your website with great visual editor

    Reviewed a year ago

    Recommended for users that don't have the full knowledge of A/B testing tools, its really doable and gives you insight information about your website and what people do on your site!

    Pros

    Optimize works nice on your website, not delaying the website or decreasing your page score. Luckily the installation videos were really helpful, I even got lost a bit in the interface, but once you play around you can setup easily an a/b test or track clicks, the editor is really click and go, it shows your website and you can select a DOM element from your website. Recommended if you don't have time to use complicated tools, but have a look at the videos first.

    Cons

    The need to have chrome and to install a plugin, maybe to create something web based, without the need for extensions, you don't see what the extension is doing and sometimes drops a connection error {"error":"read ECONNRESET","message":"read ECONNRESET"} when you want to go to fast.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    In Search of Webtrends

    Reviewed 9 days ago

    I use it for my page analytics. I check the daily, monthly usage of the page. for updates on regulations accordingly. review features are important.

    Pros

    easy to use. I also use other programs but this is the one I use most often.

    Cons

    A little expensive compared to others. It is more suitable for e-commerce sites. I don't use integrity.

    Webtrends FAQs and common questions

    Webtrends has the following typical customers:
    Large Enterprises, Mid Size Business


    Webtrends supports the following languages:
    English


    No, Webtrends does not have an API available.


    Webtrends offers the following support options:
    Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support

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