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Bitrix24 vs Apptivo Comparison (2026)

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Good recommendations?

Bitrix24 logo

Bitrix24

Apptivo logo

Apptivo

Overview

Bitrix24 CRM has everything you need to acquire leads, turn them into deals, receive payments, manage inventory, e-sign documents, run marketing campaigns, increase customer engagement, grow customer retention, and track sales metrics. Try our free plan with unlimited users today!

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact information, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as contacts or opportunities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

69

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

1K

5

4

3

2

1

467

360

120

29

30

  • Value for money
  • Ease of use
  • Features
  • Customer support
65%
would recommend this app

4.4

708

5

4

3

2

1

391

252

51

9

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

Pros

“It’s a powerful platform that genuinely helps centralize work, especially for managing leads, tracking activities, and staying on top of follow-ups without needing multiple tools. Once I got used to it, it became a reliable part of my daily workflow and definitely improved how organized and consistent I am with outreach.”
Verified reviewer profile picture

Nurudeen O.

Business Outreach Analyst

“I consider it a complete package platform as it offers strong value by centralizing CRM, marketing, sales, and customer communication with automated features in one platform.”
Verified reviewer profile picture

Peter C.

Regional Director of Business Development

“You’re not stuck with a rigid system, you can adjust pipelines, fields, and workflows to match how you actually work, which makes a big difference in real-life usage.”
Verified reviewer profile picture

Nurudeen O.

Business Outreach Analyst

Pros

“It is very convenient to be in Apptivo and be able to pull up a chat with support real-time, with the ability to attach screenshots, and even have the support representative start a screen share to further investigate issues. If the representative is not able to answer my question, they create a ticket on my behalf for the team to follow up on.”
ML

Michele L.

Project Manager

“There are some auto-fill features that would help avoid duplicate data entry: i.e. business address for multiple employees/contacts.”
Verified reviewer profile picture

Brad L.

Principal/Owner

“It's the perfect addition for a solopreneur, allowing me to maintain financial control just as I help sales leaders implement impactful plans and strategies.”
Verified reviewer profile picture

Linda S.

Owner

Cons

“The interface can feel cluttered and overwhelming, especially for new users.”
SB

Sifiso B.

Project Manager

“It's a complex platform, with many functionalities that can seem overwhelming, and the sometimes cumbersome interface and lack of fine-grained customization can slow down work instead of simplifying it.”
AU

Adrian U.

CEO

“It's complicated to beginners as it requires complex system setup and it's pricing high to small businesses”
MM

Mathew M.

Summer Talent Intern

Cons

“Sendinblue is primarily an email marketing platform, and its CRM capabilities may not be as robust or feature-rich as Apptivo's.”
TÜ

Taha Ü.

Civil Engineer

“The layout and flow is a bit outdated and sometimes the custom configuration needs tech support”
CB

Chris B.

manager

“I have found the online "chat" support to be hit and miss, with a lot of the agents not having much knowledge in helping solve the problem at hand. ”
MS

Marc S.

Director

  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features180
  • AI Summarization
  • AI Writing Assistant
  • API
  • Absence Management
  • Access Controls/Permissions
  • Account Management
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad Optimization
  • Ad hoc Reporting
  • Agenda Management
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Applicant Tracking
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Attendance Tracking
  • Attendee Management
  • Audience Targeting
  • Audio Calls
  • Audio/Video Conferencing
  • Audit Trail
  • Authentication
  • Auto Update
  • Auto-Dialer
  • Automated Attendant
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Autoresponders
  • Availability Management
  • Backup and Recovery
  • Bar Chart
  • Batch Communications
  • Batch Processing
  • Benchmarking
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • Blogs
  • Brainstorming
  • Bug Tracking
  • Business Intelligence
  • Business Process Automation
  • Business Process Control
  • CAN-SPAM Compliance
  • CMS Integration
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Canned Responses
  • Capacity Management
  • Case Management
  • Catalog Management
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Ideas
  • Content Library
  • Content Management
  • Content Marketing
  • Content Publishing Options
  • Contractor Management
  • Conversation Intelligence
  • Custom Domains
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Daily Reports
  • Dashboard
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deal Management
  • Decision Support
  • Dependency Tracking
  • Design Management
  • Discount Management
  • Discussions/Forums
  • Distribution Management
  • Document Capture
  • Document Editing
  • Document Generation
  • Document Management
  • Document Storage
  • Donation Management
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Engagement
  • Employee Management
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Expense Tracking
  • For Financial Institutions
  • For Insurance Industry
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Insurance Management
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Base Management
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Multi-Channel Communication
  • Opportunity Management
  • Pipeline Management
  • Pipeline Reports
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Routing
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Support Ticket Management
  • Task Management
  • Templates
  • Territory Management
  • Third-Party Integrations
  • Ticket Management
  • Workflow Management
  • eCommerce Management
  • Total features77
  • AI Summarization
  • AI Writing Assistant
  • API
  • Absence Management
  • Access Controls/Permissions
  • Account Management
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad Optimization
  • Ad hoc Reporting
  • Agenda Management
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Applicant Tracking
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Attendance Tracking
  • Attendee Management
  • Audience Targeting
  • Audio Calls
  • Audio/Video Conferencing
  • Audit Trail
  • Authentication
  • Auto Update
  • Auto-Dialer
  • Automated Attendant
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Autoresponders
  • Availability Management
  • Backup and Recovery
  • Bar Chart
  • Batch Communications
  • Batch Processing
  • Benchmarking
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • Blogs
  • Brainstorming
  • Bug Tracking
  • Business Intelligence
  • Business Process Automation
  • Business Process Control
  • CAN-SPAM Compliance
  • CMS Integration
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Canned Responses
  • Capacity Management
  • Case Management
  • Catalog Management
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Ideas
  • Content Library
  • Content Management
  • Content Marketing
  • Content Publishing Options
  • Contractor Management
  • Conversation Intelligence
  • Custom Domains
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Daily Reports
  • Dashboard
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deal Management
  • Decision Support
  • Dependency Tracking
  • Design Management
  • Discount Management
  • Discussions/Forums
  • Distribution Management
  • Document Capture
  • Document Editing
  • Document Generation
  • Document Management
  • Document Storage
  • Donation Management
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Engagement
  • Employee Management
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Expense Tracking
  • For Financial Institutions
  • For Insurance Industry
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Insurance Management
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Base Management
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Multi-Channel Communication
  • Opportunity Management
  • Pipeline Management
  • Pipeline Reports
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Routing
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Support Ticket Management
  • Task Management
  • Templates
  • Territory Management
  • Third-Party Integrations
  • Ticket Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations20
  • 3CX
  • Adobe Acrobat
  • Asterisk
  • Calendly
  • Claude
  • Dropbox
  • Gmail
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Forms
  • Google Maps
  • Google Workspace
  • HubSpot Sales Hub
  • Intuit Mailchimp Email Marketing
  • Jira
  • Jotform
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Project Server Subscription Edition
  • Microsoft Teams
  • Miro
  • MySQL
  • OneDrive
  • Operations Hub
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • RingCentral Engage Voice
  • Slack
  • Stripe
  • Stripe Billing
  • Twilio
  • WordPress
  • Xero
  • Zapier
  • Zendesk Sell
  • authorize.net
  • Total integrations21
  • 3CX
  • Adobe Acrobat
  • Asterisk
  • Calendly
  • Claude
  • Dropbox
  • Gmail
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Forms
  • Google Maps
  • Google Workspace
  • HubSpot Sales Hub
  • Intuit Mailchimp Email Marketing
  • Jira
  • Jotform
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Project Server Subscription Edition
  • Microsoft Teams
  • Miro
  • MySQL
  • OneDrive
  • Operations Hub
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • RingCentral Engage Voice
  • Slack
  • Stripe
  • Stripe Billing
  • Twilio
  • WordPress
  • Xero
  • Zapier
  • Zendesk Sell
  • authorize.net