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Bitrix24 vs Claritysoft CRM Comparison (2026)

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Good recommendations?

Bitrix24 logo

Bitrix24

Claritysoft CRM logo

Claritysoft CRM

Overview

Best free task management software for small business. Register today and get unlimited users free. Bitrix24 offers Agile and Scrum approach facilities. That is Gantt, Kanban, Scrum teams/cycles. Let's not mention basic instruments like calendars or event scheduling.

Claritysoft CRM is a customer relationship management software with which SMBs & large enterprises can manage contacts, accounts & sales leads efficiently

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

69

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

1K

5

4

3

2

1

467

360

120

29

30

  • Value for money
  • Ease of use
  • Features
  • Customer support
65%
would recommend this app

4.5

256

5

4

3

2

1

149

92

11

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

Pros

“It’s a powerful platform that genuinely helps centralize work, especially for managing leads, tracking activities, and staying on top of follow-ups without needing multiple tools. Once I got used to it, it became a reliable part of my daily workflow and definitely improved how organized and consistent I am with outreach.”
Verified reviewer profile picture

Nurudeen O.

Business Outreach Analyst

“I consider it a complete package platform as it offers strong value by centralizing CRM, marketing, sales, and customer communication with automated features in one platform.”
Verified reviewer profile picture

Peter C.

Regional Director of Business Development

“You’re not stuck with a rigid system, you can adjust pipelines, fields, and workflows to match how you actually work, which makes a big difference in real-life usage.”
Verified reviewer profile picture

Nurudeen O.

Business Outreach Analyst

Pros

“Overall, the platform provides a smooth and user‑friendly experience, with intuitive data tracking, a helpful calendar and activity/task list, and customizable views that make daily work easier.”
RR

Rob R.

New Member Engagement Coordinator

“It's also geared towards tracking "people" as leads and Opportunities, but we track Construction Projects at Radius Track, so although we make it work in the Opportunity module with customization, it's not idea especially when it comes to reporting and KPIs.”
LL

Luanne L.

Director of Business Development

“Claritysoft CRM offers strong security, great value, responsive support, solid sales and lead management, easy search, and helpful workflow automation.”
JR

Jose R.

Sales Account Manager

Cons

“The interface can feel cluttered and overwhelming, especially for new users.”
SB

Sifiso B.

Project Manager

“It's a complex platform, with many functionalities that can seem overwhelming, and the sometimes cumbersome interface and lack of fine-grained customization can slow down work instead of simplifying it.”
AU

Adrian U.

CEO

“It's complicated to beginners as it requires complex system setup and it's pricing high to small businesses”
MM

Mathew M.

Summer Talent Intern

Cons

“I wish that it was easier to create metric charts for some reason I can never get the data I need from the charts”
JB

Jillian B.

Territory Manager

“When we first onboarded Claritysoft, I had minor issues printing out a single page for each in-field appointment. ”
CC

Christopher C.

Project Manager

“One of the few things I noticed is the lack of ability to add multiple contacts (phone numbers and emails) to a project.”
JL

Joshua L.

Academic Tutor

  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features180
  • AI Summarization
  • AI Writing Assistant
  • API
  • Absence Management
  • Access Controls/Permissions
  • Account Management
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad Optimization
  • Ad hoc Reporting
  • Agenda Management
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Applicant Tracking
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Attendance Tracking
  • Attendee Management
  • Audience Targeting
  • Audio Calls
  • Audio/Video Conferencing
  • Audit Trail
  • Authentication
  • Auto Update
  • Auto-Dialer
  • Automated Attendant
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Autoresponders
  • Availability Management
  • Backup and Recovery
  • Bar Chart
  • Batch Communications
  • Batch Processing
  • Benchmarking
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • Blogs
  • Brainstorming
  • Bug Tracking
  • Business Intelligence
  • Business Process Automation
  • Business Process Control
  • CAN-SPAM Compliance
  • CMS Integration
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Canned Responses
  • Capacity Management
  • Case Management
  • Catalog Management
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Ideas
  • Content Library
  • Content Management
  • Content Marketing
  • Content Publishing Options
  • Contract/License Management
  • Contractor Management
  • Conversation Intelligence
  • Conversion Tracking
  • Custom Domains
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Daily Reports
  • Dashboard
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deal Management
  • Decision Support
  • Dependency Tracking
  • Design Management
  • Discount Management
  • Discussions/Forums
  • Distribution Management
  • Document Capture
  • Document Editing
  • Document Generation
  • Document Management
  • Document Storage
  • Donation Management
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Engagement
  • Employee Management
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Expense Tracking
  • Field Sales Management
  • For Insurance Industry
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Generative AI
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Multi-Channel Communication
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Predictive Analytics
  • Product Catalog
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Notifications
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Source Tracking
  • Support Ticket Management
  • Task Management
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Web Forms
  • Workflow Management
  • eCommerce Management
  • Total features91
  • AI Summarization
  • AI Writing Assistant
  • API
  • Absence Management
  • Access Controls/Permissions
  • Account Management
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad Optimization
  • Ad hoc Reporting
  • Agenda Management
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Applicant Tracking
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Attendance Tracking
  • Attendee Management
  • Audience Targeting
  • Audio Calls
  • Audio/Video Conferencing
  • Audit Trail
  • Authentication
  • Auto Update
  • Auto-Dialer
  • Automated Attendant
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Autoresponders
  • Availability Management
  • Backup and Recovery
  • Bar Chart
  • Batch Communications
  • Batch Processing
  • Benchmarking
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • Blogs
  • Brainstorming
  • Bug Tracking
  • Business Intelligence
  • Business Process Automation
  • Business Process Control
  • CAN-SPAM Compliance
  • CMS Integration
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Canned Responses
  • Capacity Management
  • Case Management
  • Catalog Management
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Ideas
  • Content Library
  • Content Management
  • Content Marketing
  • Content Publishing Options
  • Contract/License Management
  • Contractor Management
  • Conversation Intelligence
  • Conversion Tracking
  • Custom Domains
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Daily Reports
  • Dashboard
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deal Management
  • Decision Support
  • Dependency Tracking
  • Design Management
  • Discount Management
  • Discussions/Forums
  • Distribution Management
  • Document Capture
  • Document Editing
  • Document Generation
  • Document Management
  • Document Storage
  • Donation Management
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Engagement
  • Employee Management
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Expense Tracking
  • Field Sales Management
  • For Insurance Industry
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Generative AI
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Multi-Channel Communication
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Predictive Analytics
  • Product Catalog
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Notifications
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Source Tracking
  • Support Ticket Management
  • Task Management
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Web Forms
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations24
  • 3CX
  • Adobe Acrobat
  • Asterisk
  • Calendly
  • Claude
  • ComplyAdvantage
  • Data Studio
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenway Health Pay
  • HubSpot Sales Hub
  • Intuit Mailchimp Email Marketing
  • Jira
  • Jotform
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Project Server Subscription Edition
  • Microsoft Teams
  • Miro
  • MySQL
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe Billing
  • Twilio
  • Zapier
  • Zendesk Sell
  • Total integrations6
  • 3CX
  • Adobe Acrobat
  • Asterisk
  • Calendly
  • Claude
  • ComplyAdvantage
  • Data Studio
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenway Health Pay
  • HubSpot Sales Hub
  • Intuit Mailchimp Email Marketing
  • Jira
  • Jotform
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Project Server Subscription Edition
  • Microsoft Teams
  • Miro
  • MySQL
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe Billing
  • Twilio
  • Zapier
  • Zendesk Sell