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Claritysoft CRM Logo
Claritysoft CRM
4.5
(163)

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User-friendly customer relationship management software

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(11)

Claritysoft CRM Pricing, Features, Reviews and Alternatives

Claritysoft CRM product overview

Price starts from

39

/user

Per month

What is Claritysoft CRM?

Claritysoft CRM is a customer relationship management software designed with considerable focus on usability, and built to enhance the user experience and maximize user adoption. Claritysoft CRM offers SMBs and large enterprises a single and centralized platform from which to manage customer contacts, accounts and sales activity. Incorporating scheduling, tracking & searching functionality, Claritysoft CRM aims to deliver a smart CRM solution.

Key benefits of using Claritysoft CRM

  • Claritysoft CRM offers a mobile-friendly design, affording users the flexibility to access their calendar, generate a price quote or assign an activity while on the move.

  • Thanks to the software's offline capabilities, Claritysoft CRM users can add tasks, meetings and notes without internet connectivity.

  • Claritysoft CRM employs role-based access control, serving to restrict access to sensitive CRM data and control the functions team members can perform.

  • Claritysoft CRM supports Outlook, Gmail and Zapier integration, and provides powerful API functionality.

  • Claritysoft CRM includes inbuilt email marketing templates and a drag and drop email designer, providing users with the tools to create and send professional marketing emails quickly and easily.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum

    Training options

    Webinars
    Videos
    In Person
    Documentation
    Live Online

    Claritysoft CRM pricing information

    Value for money

    4.7

    /5

    163

    Starting from

    39

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Claritysoft CRM features

    Functionality

    4.3

    /5

    163

    Total features

    88

    10 categories

    Most valued features by users

    Reporting/Analytics
    Third Party Integrations
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    API
    Data Import/Export
    Mobile Access

    Claritysoft CRM users reviews

    Overall Rating

    4.5

    /5

    163

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.53/10
    Rating distribution

    5

    4

    3

    2

    1

    96

    61

    4

    1

    1

    Pros
    The customer service is OUTSTANDING and they are eager to assist with improvements and enhancements of the CRM. I am happy with this product and recommend it.
    You will have nothing but positive feedback from this software, it is so useful, the email system, when you link it to your Outlook Calendar is amazing as well.
    You do not have to hire a third party company to make all the changes so your sales team can and will use the CRM. Claritysoft is eager to help make your experience the best it can be.
    Cons
    The only thing missing that I can think of is that there was no built in social media as a standard part of the platform.
    We had employees refuse to use it because they were so frustrated.
    Early on in our use of ClaritySoft, we had a problem that needed to be addressed.
    EH
    AvatarImg

    Eric H.

    Senior Sales Engineer

    Machinery, 1-10 employees

    Review source

    Overall Rating

    Wow - this might be the right CRM system for you!

    Reviewed 3 years ago

    Transcript

    Eric H.: Hello, my name is Eric. I am a senior sales engineer, and our industry is manufacturing. And...

    AvatarImg
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    Marie W.

    Hospitality, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The most attentive support team! Genuine concern their product fits your specific needs.

    Reviewed 6 years ago

    Organized sales calls, accurate monthly reports, mobile app makes field work a breeze. User friendly, customized to our needs - all at an exceptionally low cost. ANY organization or company can afford this CRM.

    Pros

    Keeps sales goals organized; extremely user friendly; phone app makes working in the field a breeze. Customer support and customized reports are stellar!

    Cons

    I have NONE. The entire ClarifySoft Team is supportive with quick responses. The only con I have is that I didn't find this CRM sooner.

    KH
    AvatarImg

    Kelly H.

    Education Management, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great software for our organization!

    Reviewed 3 years ago

    My overall experience with Claritysoft has been great. It has achieved every goal that I had for our department. Due to Claritysoft, our department has become more efficient, more organized, and more data-driven. In addition, the customer service team has been fantastic. In my career, I have never worked with a CRM team that responds and gets issues resolved so quickly.

    Pros

    As an administrator and implementor of Claritysoft, I find the system easy to use, easy to implement, and easy to customize. It is not as robust as other CRMs on the market but definitely meets the needs of our small department. The customer service is OUTSTANDING and they are eager to assist with improvements and enhancements of the CRM. I am happy with this product and recommend it.

    Cons

    As I was also an implementor of a competitor software that was extremely robust, there are a few improvements I would recommend. The lead module is not as customizable compared to the contacts module. The reporting and analysis is also not as easy to understand with filter logic compared to other CRMs I have used.

    ST
    AvatarImg

    Samantha T.

    Electrical/Electronic Manufacturing, 51-200 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Clarity Soft Review

    Reviewed 7 years ago

    Overall this software is very easy to use, has a simple menu bar and a good layout. It was not difficult to learn and the implementation process was faster than other programs I have used in the past. This software definitely will work for the right company, but has a very specific sales process that must be followed in order to get results. It is best used for company's that need a separate opportunity...

    Pros

    - Administrator able to change some custom fields - Easy to use and easy to learn - Advanced search is great for tracking ROI - Good value for the price - Good technical support

    Cons

    - Simple but limiting layout - Glitches in software - Difficult email integration - Poor sales management

    Vendor response

    Hello Samantha, Thank you for submitting your review of our CRM solution. Claritysoft CRM was developed to be highly customizable and empower users to tailor the interface to meet their specific requirements. Please contact our support and services team and allow us to explore the difficulties you've encounter in closer detail. We are eager to assist and help you overcome any challenges you are experiencing. The...

    RD
    AvatarImg

    Rondle D.

    Internet, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Customer Service and Search are Top Notch!

    Reviewed 3 years ago

    The best and most customizable ! If you really want to search your data in any complexity, and actually find it, so you can do something with those people and records, this is the software to have.

    Pros

    There are so MANY functions I love about Claritysoft, but I have two top favorites. In 16 years in sales, I've used several other CRM's and you will not beat Clartiysoft's customer service! You get a real person who will communicate till any question or issue is resolved. You can actually talk to a real human on the phone! And I cannot over estimate how important the robust search functions are!...

    Cons

    There aren't as many already-built integrations with other specific software. BUT you can transfer data via excel spreadsheets very easily, so you can task a va or someone to just do a simple upload on a periodic basis. And there are zapier hooks available too.

    AI
    AvatarImg

    Arthur I.

    Biotechnology, 11-50 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Single Source of Truth

    Reviewed 6 months ago

    Working with [sensitive content hidden], and the team with their years of experience, unique skill set and desire to adapt to our needs has propelled SageMedic to accelerate our timetable to integrating our CRM into our website-More business! Thank you.

    Pros

    Support and Training: Claritysoft has been providing excellent customer support and training resources to help SageMedic make the most of the platform.Affordability: We find Claritysoft to offer a good balance between features and pricing, making it suitable for our oncology business. Ease of Use: We have found Claritysoft to be user-friendly and intuitive, making it easy to learn and navigate.

    Cons

    Customization: Claritysoft offers a high degree of customization, but we need to tailor it to our specific needs and processes.

    Claritysoft CRM FAQs

    Q. What type of pricing plans does Claritysoft CRM offer?

    Claritysoft CRM has the following pricing plans:
    Starting from: $39.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Claritysoft CRM?

    Claritysoft CRM has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Claritysoft CRM support?

    Claritysoft CRM supports the following languages:
    English


    Q. Does Claritysoft CRM support mobile devices?

    Claritysoft CRM supports the following devices:
    Android, iPad, iPhone


    Q. Does Claritysoft CRM offer an API?

    Yes, Claritysoft CRM has an API available for use.


    Q. What other apps does Claritysoft CRM integrate with?

    Claritysoft CRM integrates with the following applications:
    Microsoft Outlook, Zapier, QuickBooks Online Advanced, Gmail, Microsoft 365, Google Calendar


    Q. What level of support does Claritysoft CRM offer?

    Claritysoft CRM offers the following support options:
    Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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